Many international development projects promote national Internet infrastructure with the assumption that increased connectivity will lead to economic growth which will in turn increase the quality of life for citizens in the recipient nations. However, what is the measured impact of Internet penetration on economic growth?
The World Bank
10% increase in Internet penetration leads to a 1% increase in GDP
Person to person mobile money transfers equated to about 20% of national GDP, with about two-thirds of adults engaging in transfers
ICTs are responsible for 0.9% of the 3.7% annual economic growth in Kenya over the past ten years. In other words, ICTs accounted for one-fourth of the GDP growth in Kenya the past decade.
In addition to these statistics, the Broadband Commission released the following table on the impact of broadband on employment:
Table: Broadband Commission – A Platform for Progress
Despite these promising statistics, there are critics of broadband’s correlation with economic growth. Charles Kenny from the Center for Global Development recently attacked the World Bank’s claim that 10% increase in Internet penetration leads to a 1% increase in national GDP. Kenny argued that the study was not peer-reviewed or ultimately published (both of these claims are correct).
Overall, however, studies on national economies and Internet penetration seem to demonstrate a positive correlation between the two. Hopefully, the ITU’s Broadband Commission will be able to produce more definitive studies in the future, though given their political stance in favor of broadband adoption, it may be more difficult for the ITU to be objective.
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The UK Guardian’s Killian Fox recently described the rapid rate at which cellphones became ubiquitous (and are used) in Africa as a “mobile economic revolution”.
Some people easily dismissed this assertion as another hyperbolic pronouncement, but there’s truth to it. The expansion of mobile telephony services and access over the last decade did more than merely open up avenues for efficient social inter-action among Africans. It reinvigorated, structured and even cultivated a more efficient culture of enterprise, across banking, agriculture, healthcare, education and governance, in some countries.
But, if this “mobile economic revolution” is to be fully realized, much more ought to be done. Deeper integration of technology into commerce, and greater expansion of telephony access and service provision are two things to consider, among others like financing and marketing that I have looked at in other blogs. The fact is, a half of all Africans still do not have access to a cellphone, despite the rapid expansion observed. This means the enormous economic benefits mobile phones bring to less developed parts of the world is still untapped in much of Africa. According to the London Business School, “for every additional 10 mobile phones per 100 people in a developing country, GDP rises by 0.5%”. So, the expansion in GDP experienced on the continent in the last decade, due to telephony expansion, is, at the very least, half of what it could be.
Furthermore, the depth to which the instrument (cellphone) has been leveraged for commerce is still limited, which means the economic potential is much greater than what obtains. The success of Safaricom’s M-Pesa in bringing banking services to the previously unbanked, for instance, is still limited to a minority of Africans. Further to that, global mobile money transactions is slated to exceed a trillion dollars by 2015. African economies are likely to benefit from cheaper transfer of remittances, and reduced transaction costs across borders, but those benefits will be much greater if more people have access to mobiles. Therefore, boosting the number of people on the continent with access to mobile banking must be a priority for policymakers, to safeguard the “mobile economic revolution”.
The deepening of the “mobile economic revolution” should be contextual. The provision of mobile-enabled financial services such as micro-credit is great, but it doesn’t always function in the poor’s economic interest. The use of mobile phones to offer traditional options, such as layaways, to help the poor improve their entrepreneurial endeavors is negligible. KickStart, a nonprofit that sells human-powered irrigation systems to entrepreneurial farmers, seems to be an exceptional case. The organization introduced an SMS powered layaway program in Kenya that allows buyers to set aside tiny increments via M-Pesa.
KickStart‘s approach to aiding farmers to finance their entrepreneurial endeavors seems much more sustainable, compared to existing micro-finance options, although the time factor is a drawback. However, the main point here is that, the “mobile economic revolution” must never leave the poor behind. The ways in which the individual’s long term economic livelihood is affected is key, if the larger objective remains that of sustainable development.
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Last Friday, GBI sponsored a Brown Bag lunch at USAID featuring Linda Raftree (@meowtree), Senior ICT4D Advisor at Plan International USA, to discuss her experiences on her digital participatory mapping project in Cameroon, lending insight on how the team got it off the ground.
Utilizing the mapping platform Open Street Map and crowd-sourcing tool Ushahidi, Raftree and Plan International’s Youth Empowerment through Technology, Arts and Media (YETAM) project, aims to reduce violence against children and increase youth participatory governance.
During her discussion last week, she referenced how digital community maps have replaced the need for paper-based diagrams since they can be shared or updated, to put rural areas like Ndop, Pitoa and Okola, “on the map”.
The more pragmatic purpose of being, “on the map,” Raftree alluded, is to see where infrastructure and services are being provided by local councils. Maps illustrate the uneven distribution of funding and services, and show what areas need more inclusion, holding governments to their development responsibilities.
Photo credit: Laurie Moy
To ensure local participation and encourage youth empowerment for the three principal components of her project—maps, video, and art—Raftree advised some of these following elements:
Ask community leaders, and youth the information they want to put on the map. Raftree found that the youth wanted to know where all of the chieftain of the surrounding villages lived since traditionally greeting them first when arriving to a village is a respectful custom. What an international organization, or its stakeholders, want does necessarily line up with what the community needs or finds relevant.
Hire local ICT experts. She had found a local GIS expert named Ernest on Twitter and through Limbe Labs (now Activspaces). Without him, Raftree admitted, the project would not have been nearly as successful, or predicted to be as sustainable. Local ICT experts know the language, law of the land, and projects can be easily supported by them teaching others in the community how to maintain the mapping systems long after outside organizations leave.
Engage decision makers. There is usually a hierarchy within communities, so involving big players is imperative for successful deployment. Both to evade bribery—the team had youth carry around a letter signed by the local mayor stating it was okay for them to collect information—and to make leaders accountable for gaps in funding and services.
Record it. The Cameroonian youth went around with video camcorders, and recorded interviews they had with leaders of certain institutions, and members of the community. For example, they went around to schools and interviewed the headmasters about what resources they had at the school, and with women on why they did not register their newborn children. The benefit of this is two-fold. They raised the headmaster’s awareness on for the importance of keeping data on key indicators of the school (numbers of students, benches, attendance, teachers), Raftree stated, while making politicians accountable to the imbalanced circulation of disbursement.
Mix technology with non-technology. The art portion of the project, where the youth draw pictures of social issues existing within the community—such as alcoholism, drug use, and domestic violence—raised problems that were uncomfortable to record on film or talk about. Despite a lack of sound or words, art is still a powerful visual empowering the community to engage in a dialogue about taboo subjects.
The end result of all these steps in the 3 districts in Cameroon? Leaders acknowledged giving funds to central areas, and began to allow youth to take part budget meetings. The youth were given a voice in a place where they were never even part of the discussion.
Photo credit: Laurie Moy
Although Raftree covered a lot of problem areas that could have arisen in a community mapping project, she recognized that issues such as connectivity and ICT training, are still barriers to entry that need to be addressed for a project’s overall sustainability.
How about the next steps for the Plan International’s YETAM project in Cameroon?
Having youth continue to follow-up with database collection, making community councils accountable for their findings, and integrating information into Plan’s overall decision making.
Nearly 150 company and individual submissions made the shortlist for Kenya’s Tandaa Digital Content Grants. The Tandaa Digital Content Grant competition, a campaign to unearth and finance web and mobile-phone apps developers, was unveiled last year by the Ministry of Information and Communication, through the Kenya ICT Board.
At its inception 15 grantees benefited—companies, individuals and groups of varying sizes. But this year the Kenyan government will double direct funding through grants.
The renewal of this successful initiative will see 30 awards being doled out to shortlisted candidates in varied categories. The Ministry of Information and Communication says the highly attractive Tandaa Digital Content Grant is worth up to US$50, 000 for companies, US$10, 000 for individuals and teams, plus a matching grant of US$150, 000 for established companies.
The grant is further evidence of Kenya’s bold and thoughtful ICT policy framework, which is increasingly backed by solid initiatives. It will further stimulate ICT innovation and could spur greater economic growth. ICT already account for five cents in every dollar of Kenya’s annual income. The policy is solid to the extent that it tackles the key hindrance to the expansion of Kenya’s ICT sector: financing. Companies, particularly start-ups, that specialize in web and mobile solutions face major hurdles in their quest to access funding. The risky nature of their ventures, getting innovation to market successfully, also heightens the perception of risk in financial circles.
However, the challenge of financing mobile-innovation must be tackled in a more meaningful way: a sustainable solution, not simply grants. A mixture of subsidized loans, and targeted finance for micro and medium size technology firms is necessary for a potent long-term strategy to find a toehold. Grants have a place in the overall strategy, but they are not central to the long-term financing challenge.
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Ericsson is currently conducting Long Term Evolution (LTE) trials with a number of African mobile operators including Econet, Movicel and Unitel.
This is according Magnus Mchunguzi, Ericsson South Africa Managing Director.
“It is interesting that for the first time in Africa a lot of operators are asking for LTE, perhaps not on a large scale but as a trial offer. A lot of companies are trying to offer LTE on a network shared level,” says Mchunguzi.
“There is definitely a lot of movement in the LTE environment, he adds.”
Ease of deployment
Ericsson’s base stations have reduced the cost of deploying new broadband technology.
“One can get 2G, 3G, HSPA, and LTE on one base station. In the past if you wanted to offer new technology, you had to remove the hardware and install a new one. The cost of deploying new technology was very high. Today this will be driven purely by software updates. The platform remains the same and you simply update the software,” says Mchunguzi.
Ericcson is fully LTE ready according to Magnus: “Our new base stations, known as multi-standard radios, that are already offering 3G and HSPA have been deployed, we just need to update the software and they will be LTE ready.”
MTN pilot implementation
In early July 2011, MTN South Africa in partnership with Ericsson launched its LTE network in the Gauteng area of South Africa.
MTN SA’s Chief Technology Officer Kanagaratnam Lambotharan said the launch would give selected MTN customers a glimpse of the future.
“Being the first operator in Africa to launch an LTE pilot network of this scale is a reaffirmation of MTN’s vision to be the leading telecoms operator in emerging markets and emphasises our technology and innovation leadership in mobile communications.
On MTN’s investment in technology he says: “Full deployment of LTE in future will allow MTN to maximize its infrastructure investment to provide its subscribers with a quality experience that is richer, faster and with significantly more capacity than that provided currently.”
New research predicts that the smart card market is to grow rapidly (image: stock.xchng)
New research predicts that the smart card market is to grow rapidly in coming years. The market research firm Frost and Sullivan released new research predicting that the smart card market in the Middle East and North Africa is to grow to $328.5 billion by 2014, according to the Middle Eastern News business service Bawaba.
The telecommunications industry will account for the majority of growth, comprising 64.4 percent of all smart card sales.
Smart cards are small microprocessors that hold information related to their user. Most people are familiar with smart cards’ application in mobile phones, where they are mostly used to hold contact information.
In the period from 2011-2013, the Middle East and North Africa will see fast growth in the smart card market, with a compound annual growth rate (CAGR) of 10.8 percent, it still lags behind the global market that is estimated by Frost and Sullivan to grow at a CAGR of 12 percent.
Smart cards are also used in cell phones, insurance cards, credit cards, and debit cards, but Frost and Sullivan attributed the growth to demands for digital security. Smart cards can be used in national identity cards.
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Last Friday, GBI sponsored a Brown Bag lunch at USAID featuring Linda Raftree (@meowtree), Senior ICT4D Advisor at Plan International USA, to discuss her experiences on her digital participatory mapping project in Cameroon, lending insight on how the team got it off the ground.
Utilizing the mapping platform Open Street Map and crowd-sourcing tool Ushahidi, Raftree and Plan International’s Youth Empowerment through Technology, Arts and Media (YETAM) project, aims to reduce violence against children and increase youth participatory governance.
During her discussion last week, she referenced how digital community maps have replaced the need for paper-based diagrams since they can be shared or updated, to put rural areas like Ndop, Pitoa and Okola, “on the map”.
The more pragmatic purpose of being, “on the map,” Raftree alluded, is to see where infrastructure and services are being provided by local councils. Maps illustrate the uneven distribution of funding and services, and show what areas need more inclusion, holding governments to their development responsibilities.
Photo credit: Laurie Moy
To ensure local participation and encourage youth empowerment for the three principal components of her project—maps, video, and art—Raftree advised some of these following elements:
Ask community leaders, and youth the information they want to put on the map. Raftree found that the youth wanted to know where all of the chieftain of the surrounding villages lived since traditionally greeting them first when arriving to a village is a respectful custom. What an international organization, or its stakeholders, want does necessarily line up with what the community needs or finds relevant.
Hire local ICT experts. She had found a local GIS expert named Ernest on Twitter and through Limbe Labs (now Activspaces). Without him, Raftree admitted, the project would not have been nearly as successful, or predicted to be as sustainable. Local ICT experts know the language, law of the land, and projects can be easily supported by them teaching others in the community how to maintain the mapping systems long after outside organizations leave.
Engage decision makers. There is usually a hierarchy within communities, so involving big players is imperative for successful deployment. Both to evade bribery—the team had youth carry around a letter signed by the local mayor stating it was okay for them to collect information—and to make leaders accountable for gaps in funding and services.
Record it. The Cameroonian youth went around with video camcorders, and recorded interviews they had with leaders of certain institutions, and members of the community. For example, they went around to schools and interviewed the headmasters about what resources they had at the school, and with women on why they did not register their newborn children. The benefit of this is two-fold. They raised the headmaster’s awareness on for the importance of keeping data on key indicators of the school (numbers of students, benches, attendance, teachers), Raftree stated, while making politicians accountable to the imbalanced circulation of disbursement.
Mix technology with non-technology. The art portion of the project, where the youth draw pictures of social issues existing within the community—such as alcoholism, drug use, and domestic violence—raised problems that were uncomfortable to record on film or talk about. Despite a lack of sound or words, art is still a powerful visual empowering the community to engage in a dialogue about taboo subjects.
The end result of all these steps in the 3 districts in Cameroon? Leaders acknowledged giving funds to central areas, and began to allow youth to take part budget meetings. The youth were given a voice in a place where they were never even part of the discussion.
Photo credit: Laurie Moy
Although Raftree covered a lot of problem areas that could have arisen in a community mapping project, she recognized that issues such as connectivity and ICT training, are still barriers to entry that need to be addressed for a project’s overall sustainability.
How about the next steps for the Plan International’s YETAM project in Cameroon?
Having youth continue to follow-up with database collection, making community councils accountable for their findings, and integrating information into Plan’s overall decision making.
Photo: Institute for Money, Technology, and Financial Inclusion
We all use money everyday. Cash, checks, credit, debit… mobile? Outside of the U.S. people are making payments on their mobile phones daily. What you wouldn’t guess is how ingenious they are at inventing new ways of using money. What do the innovative uses of money mean for banks, regulators, and nations? Does mobile money restructure the role of money in society altogether?
Bill Maurer, from University of California-Irvine’s Institute for Money, Technology, and Financial Inclusion, spoke at a USAID sponsored Microlinks event yesterday, July 25, 2011. I attended the event and was intrigued by Maurer’s anthropological approach to mobile money, a subject dominated by economists. Maurer emphasized the cultural complexities of money in all its forms, and then spoke especially about mobile money.
To summarize, Maurer first explained that money is perceived differently in different cultures of the world. In Nigeria, family members engage in money spraying, tossing money at brides during the wedding dance. In East Asia, mothers send their children on long trips with money inside of small hand sown pockets, believing that the money will protect them, and that they can use it to get settled once they arrive.
Photo: Institute for Money, Technology, and Financial Inclusion
The various uses of mobile money are equally diverse. For one, those who make mobile money transfers using SMS technology skip traditional banks altogether, as their telecommunication service providers act also as banks. Second, what about people who own multiple mobile phones or SIM cards in order to maintain different accounts? Some hide certain accounts from others; others separate the accounts for organization. Third, there are some cross-border money transfers. Often, if the service provider is the same, then the transfer may be made. Fourth, there is a possibility of mobile money remittances, as Ericsson launched two weeks ago? Still others trade their money from one currency to another to another, eventually “getting to the dollar,” and ensuring the value of their money. All of these actions change relationships between banks, individuals, government regulators, and telecommunication service providers.
Photo: Institute for Money, Technology, and Financial Inclusion
In a way, the elimination of banks from money transfers makes it appear that transfers should be a “public good,” freely and widely available. The policy implications for regulators, then, are immense. Who can take a cut of transaction costs? What rules should be in place about currency transfers? How are regulatory agencies from different nations going to communicate with each other? These questions, with a host of others, set the stage for mobile money’s impact on the global economy.
Though I was thoroughly engaged by Maurer’s presentation, I could not help but wonder what the policy implications were. When Maurer responded to one attendee request for a summary of the lessons learned about mobile money, he originally responded, “I have shied away from the lessons learned because I am open as to what they may be.” Thankfully, though, he followed up this response with three key regulatory innovations that he recommended for policymakers: proportionate due diligence, non-bank e-money issuance, and non-bank deposit taking.
USAID and other international organizations, then, should be careful in their rollout of mobile money projects. Though over 80% of the world has access to a mobile phone, the impacts of mobile money programs are far-reaching—they affect the financial, political, and social sectors, either for the better or the worse. If nothing else, the anthropological research by Maurer shows the complexities of mobile money. Before a list of best practices and lessons learned can be compiled, policymakers should tread carefully, but they should still step forward. As evidence and data is gathered through experiments, best practices can be ascertained. Once best practices are identified, then USAID and other aid organizations should scale mobile-based development projects.
A research group led by scientists in Brazil has developed software that tracks outbreaks of dengue fever using the social media outlet twitter. This software was created thanks to coordination between two Brazilian National Institutes of Science and Technology, led by Wagner Meira, a computer scientist at the Federal University of Minas Gerais.
The software is designed to detect the word “dengue” in tweets and information about the sender’s location. The software analyzes the sentence structure and wording to determine if tweets are appropriate for dengue surveillance. Tweets that are deemed spurious or unrelated to dengue fever are filtered out.
During the testing phase, the researchers examined 2,447 tweets about dengue fever sent through the social networking portal between January and May 2009. They found a strong correlation between personal experience tweets about dengue and official data on outbreaks from the Brazilian Ministry of Health.
The research team now plans to analyze 181,845 tweets sent between December 2010 and April 2011, but are waiting for the ministry’s 2011 data before they do so. They also plan to incorporate other key words, mostly symptoms of dengue fever, into their detection scheme to gather more tweets.
Photo Credit: Twitter
This is the first time social media has been used for dengue fever surveillance, but it is not the first time social media has been used for real-time epidemic surveillance. Twitter was used to follow the 2009 swine flu pandemic. Furthermore, it is the first attempt to gather information on people tweeting about their personal experience of a disease.
Google also introduced Google Dengue Trends last month, which records spikes in web searches for dengue fever. Therefore, using social media for surveillance is not a new practice, and nor is tracking dengue using technology. However, Meira’s method is an innovative and efficient way to track dengue fever.
Dengue fever, which can cause hemorrhagic deaths, plagues Brazil ever year. Moreover, every year it emerges in different locations than before. Most Brazilians know how to control and even eradicate the disease, but the majority of citizens don’t take any precautions against it.
On top of that, outbreak notifications take several weeks to process and analyze which impedes officials from assisting citizens. Using Twitter messages could mean a much faster response, says Meira. “It isn’t predicting the future but the present,” he says. “This means we aren’t weeks behind like we used to be.”
https://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.png00actualizehttps://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.pngactualize2011-07-25 00:00:002020-12-02 14:42:44Tweets track down dengue fever in Brazil
AnyJunk, an on-demand rubbish clearance firm in the UK, launched the first iPhone app for waste collection earlier this month. The solid waste management innovation allows users to record videos of their garbage and specify when they want it collected. “The app then automatically picks up their location through the iPhone’s GPS and send an email request to AnyJunk to quote for the clearance.”
The user-friendly app boasts a welcome screen with a button that once touched will enable the recording of a video of your garbage; users are then allowed to select convenient collection times. The more flexible the garbage collection request, the cheaper the service will be.
Despite its efficiency and flexible cost structure, which augurs well for its sustainability, this innovation’s potency, with respect to waste management, is limited to contexts where smart-phones are readily available and public services are high on the agenda.
Monitoring, Evaluation, and Learning (MEL) Director
Mr. Torosyan leads one of the firm’s practice areas as the Director of Monitoring, Evaluation, and Learning. He brings 18 years of experience in USAID and other donor-funded project management, evaluation, and consulting roles in more than 15 countries across Europe, Asia, and Africa. Half of his career was dedicated to delivering development consulting assignments in field offices as Project Director, Team Leader, and Policy Advisor in projects funded by USAID, The World Bank, ADB, UNDP, and EU. The remaining half was devoted to managing USAID-funded projects from the corporate headquarters of development consulting firms in the Washington, D.C. area.
Mr. Torosyan’s technical expertise spans a wide range of private sector development topics, such as the improved enabling environment for trade and investment, firm-level competitiveness enhancement, value chain development, and increasing SME access to finance. He also has in-depth knowledge of public sector governance reform issues, including evidence-based decision-making practices, impact assessment schemes, regulatory convergence with international standards, reform of state-owned enterprises in the energy and other infrastructural sectors, anti-corruption, and improved public service delivery via Govtech solutions.
Beyond his extensive project management and advisory work, Mr. Torosyan has a decade of experience in project performance evaluation and monitoring. He has demonstrated his expertise in Monitoring and Evaluation Lead roles at a development consulting firm in Washington, DC, and as an independent Evaluation Team Leader and Principal Evaluator of multiple donor-funded projects in Europe and Asia.
Mr. Torosyan holds a Master of Advanced Studies degree in International Law and Economics from the University of Bern, World Trade Institute, Switzerland. He was also a research fellow at the University of Muenster, Germany, specializing in institutional economics, which led to a Doctor of Economics degree from the Institute of Economic Research. He speaks Armenian and Russian fluently.
Brenda Lee Pearson
Research Director, LEAP III
Ms. Brenda Lee Pearson is the Research Director for the Integra-managed USAID Learning, Evaluation, and Analysis Project (LEAP III) and has served as Team Leader for economic growth performance evaluations in Georgia, Kenya, Ukraine, and USAID’s global programs: CATALYZE, EDGE, US-SEGA, Women’s Economic Empowerment Fund. She served as the gender and social inclusion advisor to USAID/India and Indo-Pacific Strategy from 2020-21. She has been Team Leader for democracy, human rights and governance assessments and political economy analyses in Bosnia Herzegovina, Bulgaria, Guyana, Honduras, Kosovo, Malawi, Romania and Tanzania. She served as global coordinator of nutrition programming for the United Nations World Food Programme, FAO, UNICEF and WHO. Ms. Pearson has provided technical assistance to projects funded by USAID, State Department, Millennium Challenge Corporation, DfID, AustraliaAid, World Bank, and UN agencies in 50 countries, and authored more than 100 articles. Ms. Pearson is the President of Cui Prodest, LLC, a woman-owned small business (www.cuiprodest.org) that partners frequently with Integra. Earlier in her career, she served as Chief of Party in Cambodia, Croatia, Egypt, N. Macedonia, Tanzania and Yemen.
Peter Levine
Business Development and Private Sector Specialist
Mr. Levine is a senior new business, project management and private sector development specialist with over 20 years direct experience in the design, oversight and implementation of complex international technical assistance programs, including extensive work in Latin America, Eastern Europe, Asia and Africa. He is well versed in private sector development, agriculture, land use planning and international best business practices, with a strong track record for facilitating stakeholder relationships for tangible and practical results. He has a proven track record for impact with USAID, MCC, DFID and other donors, working as both a Team Leader, Chief of Party, or key member of a multi-disciplinary team on both innovative projects and winning proposals. Prior experience as Executive or Practice Area lead who helped grow technical, financial and human capital for firms/clients, including leadership of USAID projects valued at between US$25 – $75 million.
Elizabeth Ferris
Migration Expert and Advisor
Elizabeth Ferris is Research Professor with the Institute for the Study of International Migration at Georgetown University’s School of Foreign Service and an adjunct professor in the Georgetown Law School. From January-September 2016, she served as Senior Advisor to the UN General Assembly’s Summit for Refugees and Migrants in New York. She presently serves as an expert advisor to the UN Secretary-General’s High-Level Panel on Internal Displacement.
From 2006-2015, she was a Senior Fellow and co-director of the Brookings-LSE Project on Internal Displacement where she worked to support understanding and protection of internally displaced persons. Prior to joining Brookings, she spent 20 years working in the field of humanitarian assistance, most recently in Geneva, Switzerland at the World Council of Churches. She has also served as the director of the Church World Service’s Immigration and Refugee Program, as research director for the Life & Peace Institute in Uppsala, Sweden and as a Fulbright professor at the Universidad Autónoma de México. Her teaching experience has included positions at Lafayette College, Miami University and Pembroke State University. She has written extensively on refugee, migration and humanitarian issues, including The Politics of Protection: The Limits of Humanitarian Action (Brookings Institution Press, 2011), Consequences of Chaos: Syria’s Humanitarian Crisis and the Failure to Protect, with Kemal Kirsici (Brookings Institution Press, 2016). Her latest book, Refugees, Migration and Global Governance: Negotiating the Global Compacts, with Katharine Donato, was published by Routledge in 2019. She received her BA degree from Duke University and her MA and PhD degrees from the University of Florida.
Quang Phan
Vietnam Country Director
Quang Phan has a 20-year track record of performance in running some of the most impactful projects in Vietnam and in the Mekong Region. These projects range from innovation and technology, sustainable public private policy dialogue and regulatory reform, and trade and investment facilitation. As an out of the box thinker, Quang has good judgement and a good sense of humour. He knows how to turn vision into ideas, and ideas into actions and results. He builds high performing teams and networks.
Quang has served as Integra’s Country Director in Vietnam since 2018 and leads the development and implementation of the USAID funded project in reforming PPP regulations and practices in Vietnam. Working with the home office and USAID/Vietnam, Quang has mobilized a team of international and local experts to work with the Ministry of Planning and Investment, the National Assembly, the Vietnam Chamber of Commerce and Industry and the business community on developing the first PPP Law of Vietnam. The team has built the capacity of a public private partnership committee that advocates for good PPP regulations and practices in Vietnam and piloted a PPP pipeline development tool in two provinces.
Theresa Miles Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Theresa Miles
Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Penelope Norton
Associate
Penelope is an Associate at Integra, where she supports a variety of USAID and MCC-funded projects. She has more than five years of experience in operations and project management and provides backstopping support on activities. Responsibilities include managing activity budgets, providing logistical support, recruiting, contracts, and travel preparations. Other experience includes data collection, program evaluation, quality assurance, and two years of program implementation in Guatemala.
Penelope holds an MS in Conflict Analysis and Resolution from George Mason University with a concentration in Prevention, Reconstruction and Stabilization, and a BA in International Affairs from James Madison University. When not working, Penelope enjoys international travel or camping in the amazing US National Parks.
Kethi Mullei
Learning and Evaluation Director
Kethi Mullei is a social researcher and qualitative analyst with over 15 years of experience working in development in Sub-Saharan Africa, primarily East Africa. Her most recent long-term position was with the BMGF CIFF & Hewlett – funded program, HCDExchange, serving as the Learning Lead. She recently joined Integra as Learning and Evaluation Director to support the USAID/Kenya & East Africa Mission.
Kethi is a passionate learner and researcher with a background in global public health and a keen interest in generating evidence on the value of applying simple, replicable yet rigorous human-centered and action-oriented methodologies for optimal application in improving the quality of global health interventions and outcomes in the Global South. She brings a great wealth of experience in health policy analysis & development, protocol & product development (learning agendas, practical guidance), literature/ desk reviews, knowledge management, and application of participatory and one-to-one learning methods in practice (e.g., capturing success stories, appreciative inquiry (AI), outcome harvesting). Having worked for 15 years collaborating with various stakeholders—civil society, research institutions, private sector, and funders/donors—she is an eager contributor to the broad field of global health.
Sarah Eissler
Evaluation Specialist
Sarah is an evaluation specialist with broad international experience designing, implementing, and analyzing mixed-methods research and evaluation projects addressing issues in agriculture, food security and nutrition, climate change, women’s empowerment, and the environment. Sarah currently works as an independent consultant to lead and support mixed-method evaluations for USAID, UN Agencies, The Bill and Melinda Gates Foundation, among others. She has supported several Integra activities under the LEAP III project as a data analytics and research design specialist with specific attention to the design and analysis of qualitative data. Recently, she has supported a strategic review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) Initiative, a portfolio performance evaluation of the former USAID Women’s Global Development and Prosperity (W-GDP) Initiative, a strategic review of USAID’s Development Innovation Ventures (DIV) program, and evaluations and assessments in Egypt and Ukraine. She has a dual Ph.D. in Rural Sociology and Human Dimensions of Natural Resources and the Environment, and dual M.S. degrees in Rural Sociology and International Agriculture and Development from Penn State University.
Meziane Menasria
Associate
Meziane is an Associate at Integra, where he supports the MCC-funded Togo project and several other USAID projects. He brings more than seven years of experience working for a global K-12 education non-profit organization where he contributed project management, business intelligence, team management, budget tracking, and recruiting. He is a fluent French speaker and conversational in Spanish and Polish. He holds a BA in Government & Politics from the University of Maryland, College Park. In his free time, he enjoys watching club and international football (soccer) and hiking in the great outdoors.
Julienne Kaman
Technical Advisor – Papua New Guinea
Julienne Kaman serves as the Technical Advisor in Papua New Guinea (PNG) under USAID’s Asia Emerging Opportunities mechanism. Ms. Kaman has spent more than 30 years in the teaching profession, researching and doing consultancies in several PNG universities. She has taken short-term consultancies with the PNG Government and Governments of other Pacific Island countries, namely the Republic of Nauru. Ms. Kaman has also worked with international organizations such as UNICEF, UNDP, UNESCO, and the Incentive Fund Program of the Australian Government and with international nongovernment organizations in the country, namely, Save the Children Fund and Asia Pacific Bureau of Adult Education (ASPBAE) and with local companies such as Tanorama. As a certified and experienced teacher in PNG, Ms. Kaman has also written several contextualized textbooks in the Social Sciences for teachers and students to use at all levels of education in PNG.
Mrs. Hoang Anh
Business Environment Sustainability and Transformation (BEST) Director – Vietnam
Mrs. Hoang Anh Do serves as the Business Environment Sustainability and Transformation (BEST) Director in Vietnam under USAID’s Asia Emerging Opportunities mechanism. Before joining Integra, Mrs. Anh Do had experience holding several positions in the developing world and private sector. She served as Deputy Project Director of USAID/Vietnam Competitiveness Initiative (VNCI), leading three impactful initiatives, including 1) Administrative Procedures Reform of the Government of Vietnam (known as Project 30) by the Office of the Government, 2) Regulatory Impact Assessment (RIA) for Ministry of Justice and other stakeholders, 3) Public Private Partnership under Ministry of Planning and Investment, and 4) Provincial Competitiveness Index (PCI) with Vietnam Chamber of Commerce and Industry (VCCI).
She also worked on legal and economic reform in the USAID/Sustaining Technical and Analytical Resources (STAR) project, which helped the State Bank of Vietnam, the Ministry of Finance, the Ministry of Planning and Investment, the Ministry of Industry and Trade, the Ministry of Post and Telematics, the State Audit, different committees of the National Assembly to overwrite Vietnamese legal framework to implement Vietnam commitments under the US-Vietnam Bilateral Trade Agreement.
In the private sector, she established and chaired health tech, agri-tech, and logistics companies. Her vast experience and network in Government and private sector are valuable for her work to accelerate the transformation of Vietnam’s business environment and sustainability.
Brenna Casey
Program and Business Development Manager
Brenna is a Program and Business Development Manager at Integra. She brings five years of experience in various project management and technical capacities across the USAID and MCC portfolios. Programmatic responsibilities include leading and providing task order oversight and support on contracts, recruitment, budgets, client and subcontractor relations, reporting, and quality assurance. Business development roles include strategic planning and pipeline development, market research, partner and proposal coordination, staffing, technical writing, and compliance. Technical capabilities include research and data analysis, including sectoral, political economy, and landscape assessments; performance evaluations; and trainings, workshops, and knowledge management engagements.
Brenna has managed several activities under Asia Emerging Opportunities (AEO) and the Learning, Evaluation, and Analysis Project (LEAP III), including the USAID/Middle East Bureau’s multi-year $1.7+ million buy-in for private sector engagement (PSE). This activity supported the co-creation and implementation of PSE Action Plans for the Bureau and Operating Units in the region, including Bureau and Mission learning events, remote and in-person private sector outreach, Private Sector Landscape Assessments (PSLAs), and a report on PSE opportunities coming from the Gulf region. She supports the kickoff of the USAID Europe and Eurasia Monitoring, Evaluation, Learning, and Decision Support (EE/MELDS) and MCC Economic Analysis BPA contracts.
Ms. Casey holds a MA in Political Economy from Georgetown University and a BA in Foreign Affairs from the University of Virginia. She earned an advanced certificate in Political Economy from the ULB Solvay School of Economics and Management in Brussels, Belgium, and a project management certification from the University of Virginia. She is also certified in project management by the Project Management Institute (PMI). Additional professional experience includes a graduate internship with the Development Finance Corporation and health policy consulting in Alexandria, Virginia.
Eleanor Roberts
Associate
Eleanor is an Associate at Integra, supporting the USAID-funded Asia Emerging Opportunities task order. She assists in managing and backstopping projects, including planning, organizing, coordinating, program execution, and monitoring. Responsibilities include project reporting, budget tracking, and analysis, research and data analysis, assisting with project recruitment, ensuring contractual compliance, and providing administrative support as needed. Additionally, Eleanor assists in developing communications materials for the firm, including authoring content for Integra’s website.
Before Integra, Eleanor worked at Meridian International Center as a Program Associate implementing the International Visitor Leadership Program (IVLP) — the U.S. Department of State’s premier professional exchange. She holds a B.A. in Political Science and History from Denison University in Granville, Ohio.
Kate Fehlenberg
Director of Scaling Innovations
Kate Fehlenberg is an international development professional with over 20 years of experience across a dozen countries. She has designed, managed, scaled, and evaluated small and multi-million dollar programs in Public Health, Agriculture and Gender. With deep experience in coalition building, systematic assessments of new technologies, and strengthening local systems, Kate is uniquely skilled in Scaling sustainable solutions. Kate has worked for NGOs, researchers, and donors at headquarters and the field in over a dozen countries across Asia and Africa; sat on donor and fundraising committees; run hundreds of workshops, and trained and led teams in numerous countries. In her last overseas assignment (2015-2019), Kate managed a $15M USAID food security project across six countries in Africa. She established the SeedAssure Alliance, a public-private coalition to digitize commercial value chains in Africa to improve Ag technologies accessible to millions of farmers. She currently works with Integra as Director of Scaling Innovations, leading assessments of development investments for their market impact and sustainability potential. Kate has an MPH in Population in Family Health and Complex Emergencies from Columbia University, a Master’s in Civil Engineering from Ga Tech, and a Bachelor’s degree in Environmental Science from Samford University.
Paul Dodds
Enabling Environment Expert
Paul Dodds has a JD and over 25 years of experience in development consulting with MCC, USAID, DFID, the World Bank, AUS DFAT and ADB in over 15 countries. He has extensive expertise in legal analysis, policy reform and commercial due diligence, and experience working in AgCLIR analyses in varying capacities, with specific engagements for MCC in Tunisia, Philippines and Benin. In his AgCLIR work for USAID in Liberia, he focused on exploring the possible impacts of regulations restricting access to fresh markets for smallholder farmers and women traders.
Most recently, Paul brought technical expertise to the Integra team working in Bangladesh helping to design a support program for food safety and nutrition, and also on a detailed review of the new Vietnamese public private partnership law, providing background information to encourage the donor support needed for the law to succeed.
Paul studied Economics at Columbia and graduated from Harvard Law School. He spent the first decade of his professional career as a corporate lawyer and general counsel in Boston. He is now based in Little Rock, Arkansas where he owns and manages a growing portfolio of investments in renovated historic homes as his primary occupation. He speaks fluent German, serviceable French, Spanish and Russian and some Khmer.
Cynthia Mallory
Controller, Business Operations
Ms. Mallory has spent 20 years working with international development consulting firms. She currently serves as Integra’s Controller, and also manages Business Operations for the firm. She is an award-winning United State Air Force retiree who worked in forward locations during Operation Desert Storm and Desert Shield. She provided aid to supply officers, transportation commanders, fighter pilots and many more.
Liesl Kim
Operations Specialist
Liesl has been an Associate at Integra for nearly two years, providing project management and operations support for USAID-funded projects. She serves as the lead Associate on the Learning, Evaluation, and Analysis (LEAP III) Project, spearheading reporting mechanisms. She manages many aspects from activity start up to close, including drafting concept notes and work plans; recruiting and managing consultants; tracking budgets; organizing field work logistics; reporting on findings; and designing infographics/presentations to disseminate lessons learned. Liesl also provides support to the Asia Emerging Opportunities (AEO) Project and has worked on more than 30 unique activities, serving as the Operations Lead on 16 activities to date. She has also contributed to performance evaluations, such as the evaluations of the USAID/OFDA LAC Regional Disaster Assistance Program and the Power Africa Transactions and Reforms Program. Prior to joining Integra, she interned at the Asian Development Bank North American Representative Office, assisting in outreach efforts with stakeholders and partner organizations.
She holds an MA in International Development Studies from the Elliott School of International Affairs, George Washington University and a BA in Political Science and International Studies from Pepperdine University. She is a 5th degree black belt in Taekwondo and attributes the global sport as first attracting her to the realm of international relations.
Kaitlyn Turner
Data Analytics Manager
Kaitlyn leads Integra’s quantitative analysis and data collection work as the Data Analytics Manager. Prior to joining the Integra team in 2020, she worked in both project management, and programming and analysis of impact evaluations for a number of research-focused non-profit organizations. She has experience designing evaluation plans, managing quantitative data collection work, performing data analysis using Stata, and developing reports and other dissemination tools for internal and external stakeholders. She has spent the last three years living in Nairobi, Kenya and working throughout East Africa. She has worked in many sectors including global health, agriculture, and digital financial inclusion.
Ruta Aidis
Gender and Economic Development Advisor
Dr. Ruta Aidis is a leading expert in gender and economic development. She has more than 25 years of experience teaching, researching, consulting and publishing in the area of gender, women’s economic empowerment, entrepreneurship, innovation, institutional development and public policy. She is an award-winning author with over 50 published articles, books and reports. Dr. Aidis has conducted multiple gender-related assessments and consultancies for USAID and other international donor agencies. In 2019, she led USAID’s first global gender analysis of the recycling and waste management sector piloting both the Women’s Economic Empowerment and Equality (WE3) toolkit and recommendations for Women’s Global Development and Prosperity (W-GDP) initiatives.
As part of the LEAP III program, Dr. Aidis is serving as the deputy team lead for USAID’s portfolio performance evaluation (PPE) of the Women’s Global Development and Prosperity (W-GDP) initiative’s Round 1 funded activities. Previously she acted as the team lead for the 2020 Strategic Review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) initiative.
Dr. Aidis is also a Senior Fellow at the Schar School for Policy and Government, George Mason University and founder of ACG Inc. She holds a PhD in Economics from the University of Amsterdam, an MA in International Development from the Institute for Social Studies and a BA from the University of Maryland.
Tim Schur
Chief Executive Officer
Timothy Schur is leading the company into the future by building on a foundation laid by Bob Otto, the founder of the firm in 2010. With more than 30 years of experience in advisory and consulting services, Timothy has filled wide-ranging roles in corporate finance, strategy and innovation, impact investment, business development, and business practice leadership. For the last decade he has been supporting International Development programs and investments for the United States, United Kingdom, and Australian governments as well as direct investments by governments across the Middle East, Africa and Asia. Throughout his career, Timothy has been a champion for performance-based contracting, impact investment and capital mobilization, systems enablement and knowledge sharing through technology, and program designs that result in durable solutions for economic independence.
Leading Integra is a return to the small business roots of Timothy’s career where client centric, nimble business solutions deliver impact for the investment stakeholders, beneficiaries and the individuals applying their expertise and experience to delivery. From a vantage point versed in traditional international development investors, cognizant of the capital constraints, and grounded in results measurement as the key to enduring impact; Timothy is positioning Integra as a key resource for government, private sector, and NGO clients seeking to capture and enhance both the financial and social return on their investments into emerging economies.
Robert Otto
Founder
Mr. Otto has more than 25 years of experience in international development and project management. He is highly experienced in providing consulting services and managing complex projects in private sector development, economic restructuring, and institutional development. Earlier in his career, Mr. Otto served as Chief Private Sector Officer, Financial Analyst, Project Development Officer, and Chief Environment Officer for the US Agency for International Development. Mr. Otto holds a MS in Management from MIT and a MS in Technology of Management from American University.
David Quinn
Chief Technical Officer
Mr. David Quinn is Integra’s Chief Technical Officer, where he oversees all company projects and activities. He has 15 years of experience working in international development projects and specializes in managing multiple-country, multiple-activity, mechanisms.
Currently, he serves as the Chief of Party for the Integra-managed USAID Learning, Evaluation and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Mr. Quinn has conducted over 80 assignments across 23 countries. His technical expertise includes economic growth, policy and enabling environment reform, private sector engagement (PSE), and public-private partnerships (PPPs). In addition to his passion for international development (and Integra), he is an avid Liverpool Football Club fan.
Deanna Gordon
Director, Development Analytics
Dr. Gordon is Director of Development Analytics, as well as Chief of Party for the Asia Emerging Opportunities mechanism at Integra. She is an Agricultural Economist with a long track record in international development. Prior to joining the Integra team, she was with USAID as a Foreign Service Officer from 2005-2019. Her expertise is rooted in monitoring and evaluation, quantitative and mixed methods analysis, and impact evaluation. She has served in a variety of positions at USAID, including as Senior Agriculture and Food Security Advisor for USAID/BFS, Senior Monitoring and Evaluation Advisor at USAID/FFP, and Office Director for the Office of Economic Growth at USAID/DRC. She speaks French, Spanish, and Portuguese with professional proficiency and holds a Ph.D. in Agricultural and Resource Economics from UC Berkeley.
Kent Ford
Director, Private Sector Engagement (PSE)
Kent Ford is a pioneering international development professional with over 25 years of experience in successfully leading and delivering a range of private sector-focused programs in emerging and developing markets. Under the Learning, Evaluation and Analysis Project III (LEAP III), Kent leads Integra’s Middle East Private Sector Engagement Activity supporting the adoption of USAID’s Private Sector Engagement (PSE) Policy in the USAID/Middle East Bureau and associated Missions. This includes inter alia, writing a Strategic Vision for the Middle East Bureau, leading the development of a ThinkPiece envisioning the future of PSE in the MENA region, developing and leading monthly training webinars widely broadcasted throughout MENA and USAID/Washington, and creating an actionable approach to engaging the private sector in the work of USAID.
Kent has broad and proven strategic management and leadership experience as well as economic, political and cultural understanding from having worked in nearly 60 countries. Mr. Ford is a two-time entrepreneur, most recently as co-founder and Managing Director of Global Development Solutions, where he directed the establishment, growth and leadership of a global network of staff and consultants spanning four continents.
Kent co-developed the integrated value chain and market analysis methodology used by the World Bank, Asian Development Bank and sovereign governments to rigorously analyze agriculture and non-agriculture value chains to determine areas where foreign and domestic investment, access to finance and technical intervention would enhance the competitive position of entire market systems. He designed and spearheaded regional Trade and Investment initiatives by bringing together governments, private sector actors, NGOs, municipalities and development agencies—an innovative approach designed help businesses access new markets leading to millions of dollars in trade, investment, and market linkages. He has spent a total of eight years living in, working on and leading in-country private sector development project teams in the West Bank/Gaza, Albania, Kosovo, Nigeria and Uganda.
David Townsend
ICT Sector Advisor
Mr. Townsend is an international expert in ICT policy and economics and the leader of GBI’s Universal Service and Access Fund Support Program. For more than 25 years, Mr. Townsend has been a leading contributor to the evolution of the communications sector worldwide, and has advised governments in more than 40 countries on economic issues and policy options for ICTs. He has been one of the pioneers in the design of Universal Service Funds in numerous countries, and has worked extensively with the World Bank and the UN, among others.
Kimberly Hamilton
Director of Operations, MCC / Business Development Manager
Having joined Integra in 2012, Kimberly has provided technical and operational support for over 20 projects at the firm over the past decade. Currently, she serves as the Director of Operations for Integra’s Millennium Challenge Corporation (MCC) portfolio, working alongside technical staff and MCC representatives to ensure projects and deliverables meet client expectations and contractual requirements. She also serves the dual role of Business Development Manager, working directly with the CEO and CTO to pursue, manage, and execute partnerships and proposal efforts. This includes potential opportunities with a variety of USG-funded clients such as USAID, MCC, and the World Bank, among others.
Kimberly also provides operational and technical support on projects. This includes her current role as Operations Manager and Researcher for USAID’s performance evaluation of the U.S. Women’s Global Development and Prosperity Initiative, the first government-wide effort to advance women’s economic empowerment. She also provides operational oversight of Integra’s two-year-long engagement with USAID to support Vietnam’s development and implementation of public-private partnerships. In previous positions, she conducted field research for a variety of agricultural, M&E, and political economy activities, mostly in Southeast Asia and East Africa. Her favorite assignment to date was conducting field research for an agricultural market assessment in the Philippines for MCC, specifically focused on the value and supply chains of processed mango products. In addition to interviewing and analyzing data from smallholder farmers, mango traders, and exporters to inform MCC’s investments, mango tastings were a nice perk of the job.
Pin Thanesnant
Director of Operations, USAID Portfolio
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project. Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond.
Brenna Casey
Operations Specialist
Brenna Casey joined Integra as an Associate in November 2018. She performs project backstopping for USAID and Millennium Challenge Corporation (MCC) projects, including but not limited to development of SOWs/concept notes; consultant recruitment and contracting; budget development, reporting and analysis; quality assurance and contractual compliance; travel coordination and logistics; project reporting; and project launch and close out activities. Other responsibilities include contributing to technical desk research and report writing. She also supports new business development, including responding to SSNs and RFIs, and past performance write ups, RFP/RFQ compliance, recruiting and personnel matrices, and coordination with partners and preparation of teaming agreements and cost information for proposals.
Brenna also currently serves as Private Sector Engagement (PSE) Specialist under Integra’s PSE practice area. She serves as Operations Lead for a $1.5M+ PSE Activity under the USAID LEAP III contract, where she works with a team of 12+ consultants in the co-creation and implementation of PSE Action Plans for the Middle East Bureau and nine Operating Units in the region. Activities include Bureau and Mission workshops and trainings, a listening tour, development of Mission PSE portfolio reviews and integration analyses, a PSE thought piece, and remote and in-person private sector outreach. Under this activity, she participated in a 2-week field visit across four cities in Morocco and interviewed private sector actors representing five key sectors, as well as 1-week of PSE brainstorming sessions with USAID/Egypt staff in Cairo for their PSE Action Plan and CDCS. Her favorite experience to date was leading the PSE brainstorming session with the Basic Education technical team in Cairo. As PSE Specialist, Ms. Casey has also provided technical support to the USAID/Egypt 2020 Private Sector Landscape Assessment (PSLA).
Ms. Casey holds a BA in Foreign Affairs and Psychology and a minor in Religous Studies (Islam) from the University of Virginia. She is professionally certified in Project Management from the University of Virginia and the Project Management Institute. She is currently applying to pursue her graduate studies in Washington, D.C. In her free time she loves reading a good book on the Rappahannock River in Urbanna, Virginia.
Ms. Cazier serves as an Associate at Integra, providing project management support for the USAID LEAP III and AEO projects, as well as business development support for new opportunities. Prior to joining Integra, Isabella worked on the Programs team at World Learning, managing international youth exchange programs across the Americas. She has worked extensively in Latin America on youth development programs, and credits this opportunity with shaping her interest in international affairs. Isabella is PMI certified, and holds an MA in International Affairs and Development from The George Washington University, and a BA in Anthropology and Russian Literature from Trinity University in San Antonio, Texas.
Isabella started at Integra in February 2020, and has worked on a range of projects, including the Tiger Matters Knowledge Management events which coincided with World Wildlife Day, the assessment of Democracy, Rights and Governance in the Pacific Islands region and the Mid-Term Evaluation of USAID/Rwanda’s Hinga Weze program. Working at a small business like Integra means that employees have the opportunity to develop professional skills very quickly, and the expertise on the team always leads to fascinating conversations around the virtual lunch table.
Isabella moved around a lot growing up, living in four countries before moving to the United States for college.
Ganyapak (Pin) Thanesnant Director of Operations
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project.
Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond. While Ms. Thanesnant has spent over eight years in Washington, D.C., she was raised in six countries before coming to the United States to pursue her undergraduate degree. She is fluent in Thai and English, and conversational in French. She enjoys cooking, swimming, and going on hikes with her German Shepherd, Havana. More details can be found here.
