Last week the World Bank published a new book titled “Protecting Mobile Money Against Financial Crimes: Global Policy Challenges and Solutions” which serves as a practical guideline for relevant industries and governments to regulate mobile money transfers.

Banking services on mobile phones for both domestic and international transfers in developing regions has become a huge industry. Companies and project such as Global GCASH and SmartMoney in the Philippines América Móvil in Mexico; Wizzit in South Africa; Celpay in Zambia/Tanzania/DRC; and Safaricom’s infamous M-Pesa in Kenya, have emerged with viable banking solutions for the world’s poor. According to GSMA, over 1 billion customers have access to a mobile phone but no access to formal financial services and over 80% of mobile banking services are taking place in developing markets.

However, the demand for guidance and technical assistance in creating a legal framework to make these transfers secure is equally profound. Regulatory regimes consistent with the international anti-money laundering (AML) and combating the financing of terrorism (CFT) in new mobile money phone financial services have remained vague.

Written by Pierre-Laurent Chatain, Andrew Zerzan, Wameek Noor, Najah Dannaoui and Louis de Koker, the book’s provides sensible guidance for jurisdictions and internal systems to draft regulations and guidelines in order to comply with the AML/CFT standards with the mobile money transfers. The guidelines are flexible enough for their mobile money to continue to grow.

In particular the paper aims to :

  1. Assesses the new AML/CFT regulations and practices and their relation to mobile money;
  2. Cultivate guidelines for drafting AML/CFT regulations that cover mobile money, and:
  3. Provides examples of best practices within the industry to include AML/CFT in their own business models

This is a great resource for anyone in the mobile banking industry, or government agencies, who want to include the standardized measures of AML and CFT in their business models, or in their regulations, for customer’s transfers.

From CommGap

Accountability Through Public Opinion Book Cover“Accountability” has become a buzzword in international development. Development actors appear to delight in announcing their intention to “promote accountability”—but it is often unclear what accountability is and how it can be promoted. This book addresses some questions that are crucial to understanding accountability and for understanding why accountability is important to improve the effectiveness of development aid. We ask: What does it mean to make governments accountable to their citizens? How do you do that? How do you create genuine demand for accountability among citizens, how do you move citizens from inertia to public action?

The main argument of this book is that accountability is a matter of public opinion. Governments will only be accountable if there are incentives for them to do so—and only an active and critical public will change the incentives of government officials to make them responsive to citizens’ demands. Accountability without public opinion is a technocratic, but not an effective solution.

In this book, more than 30 accountability practitioners and thinkers discuss the concept and its structural conditions; the relationship between accountability, information, and the media; the role of deliberation to promote accountability; and mechanisms and tools to mobilize public opinion. A number of case studies from around the world illustrate the main argument of the book: Public opinion matters and an active and critical public is the surest means to achieve accountability that will benefit the citizens in developing countries.

This book is designed for policy-makers and governance specialists working within the international development community, national governments, grassroots organizations, activists, and scholars engaged in understanding the interaction between accountability and public opinion and their role for increasing the impact of international development interventions.

During the 1970s, missionaries would walk around the towns in Haiti distributing radios to spread the message of the church. Haitians would accept them freely—not for the religious messages, but so they could tune into the Creole news services. Forty years later, a new wireless tool allows them to access news but with one fundamental difference: now they can participate in the conversation through their mobile phone.

Last week during World Press Freedom Day in Washington D.C., the sentiment that mobile phones serve as a catalyst for a two way flow of information between governments and citizens in the developing world was continuously echoed.

For the 77% of the world’s population who own cell phones, it is like a modern printing press in the palm of their hands.

Michèle Montas (Photo Credit: Richard Patterson for NY Times)

Michèle Montas (Photo Credit: Richard Patterson for NY Times)

Michèle Montas, Senior Advisor to the Special Representative of the Secretary-General to Haiti, United Nations Stabilization Mission, Haiti, observed that the widespread availability of cell phones began with a heavy push from the private sector but has resulted with an increased demand from the people. “We could find them (mobiles) in the countryside, in the slums of Port au Prince, in the hands of a street market woman, in the hands of a small shop owner.” she commented.

This extensive accessibility paves the way for citizens to use mobile phones as a tool to contribute information and express their opinions to the public sphere.

Ms. Montas alluded that although cell phones aided in humanitarian assistance after the earthquakes, mobile phones have also altered the way Haitians can now lend their relevant perspectives, notably by calling into radio talk shows they play an active role in public discourse.

“There has been an explosion of meshing of media, of journalists, and of people that just want to speak out,” she stated, “If you gave them a microphone they would just speak out on the microphone, today they would do it on a cell phone.”

Mobile phones are dramatically changing the landscape of how citizens can actively access and contribute information to the public sphere; they boost the morale of citizens in societies where the voiceless can finally be heard by the majority and inform governments of what their citizens need.

Please view the video of Ms. Montas during the past World Press Freedom Day on the Panel “Accessing the Digit Benefit”:

In my trip to Pakistan earlier this year, I learned first hand about the power of preparedness at the community level. I visited a small “displaced” village on the banks of the Indus River. I asked them if there had been any early warning system in place for the floods. What they told me was that they had listened to radios to hear news about the flooding as it made its way down south. They had also received phone calls from relatives and friends up north telling them about the scale of the flooding.

But what really caught my interest was the fact that earlier in the year, one of the local NGOs that worked as an implementation for our NetHope member had visited this village to provide disaster risk reduction training to the people. They had explained the basics of disaster preparedness by showing a video on a laptop computer.

The local NGO then told me that they could see a dramatic difference between the villages that had received the training versus the ones that had not. In the ones that had received the training, people had brought their valuables to higher ground before the flood waters started rising. They had also in some cases harvested their crops before they were ruined by the floods.

Just providing this short and simple awareness building at the local level can really make a difference in how people prepare for the floods. And technology can help in this as the story shows. It is much more effective to be able to show a video than to bring leaflets or simply speak to people. Having the ability to bring something like a laptop with a pre-loaded video allows for even remote villages to be visited.

Of course we can say that the early warning system was very limited in Pakistan, but as always people find ways if they are aware of the danger. They reach out to their friends and relatives living up-stream to form their own little advisory network.

Way too many early warning systems are based on the pre-tense that there needs to be large investment by the government and that the government needs to warn everyone.

But as social networks such as Twitter and FaceBook are showing us then it is about the community of people you know and the community you live in. We must find simple and cost-effective ways of helping people connect to those around them through the technologies they have and thereby amplify these people-based networks of early warning.

This week I will be attending the Global Platform for Disaster Risk Reduction and I look forward to meeting people from around the world and from organizations working on preparedness activities. For updates from the conference follow the Twitter tag #gpdrr2011

Ecuador's President Rafael Correa celebrates after winning the country's referendum.

Ecuador's President Rafael Correa celebrates after winning the country's referendum.

Ecuador’s President Rafael Correa declared victory this past weekend on a controversial referendum for social and government reforms, clearing the path for what critics claim is an attempt to garner more power and hinder press freedoms.

On May 7, 2011, Ecuadorians voted on ten unrelated issues and the proposed referendum could drastically alter judiciary processes, restrict media ownership, outlaw casino gambling, and prohibit killing animals for entertainment.

Analysts claim that the the win is a huge boost in power for President Correa.

“Today, we made an important step toward peace, democracy and a new motherland,” he said after the first results came out.””They’ve been saying it’s totalitarian… [a word] used for a state in which things are done by force. We’re doing this democratically.”

According to a Cedatos Gallup poll only 16 percent of the respondents knew about the substance and effects of the proposals, but all ten were approved.

The restriction of media ownership is one of the most contentious issues and has drawn a large amount of criticism from Ecuadorian and international human rights activists alike.

If approved, one measure would prohibit media companies from making investments outside of their industry, preventing the formation of large private media/ entertainment conglomerates like Time-Warner or News Corporation in the United States.

The second measure would establish a council to regulate content that was deemed discriminatory, sexual, or violent. “The language of the provision appears to allow the council to unilaterally set potential penalties,” writes the Committee to Protect Journalists. “We believe that vague provision would open the door to government censorship”.

President Correa has always had a controversial relationship with the media (Photo Credit: Dolores Ochoa)

President Correa has always had a controversial relationship with the media (Photo Credit: Dolores Ochoa)

Correa’s relationship with the media had already drawn international attention. He publicly vilifies those who question his policies of bias and inaccuracy on a regular basis:

Correa told Reuters last week:

Our greatest rival in this plebiscite is not the opposition. Our biggest rivals are the media, who come up with a fresh scandal on a daily basis

Last month, the Inter-American Commission on Human Rights (IACHR) issued a statement condemning Correa for suing the newspaper El Universaro for slander. Correa sued the directors of the newspaper and its opinion editor Emilio Palacio in March over a column entitled “NO to the Lies,” which referred to Correa several times as a “dictator.”

He demanded a $50 million fine for El Universo executives Carlos, Cesar and Nicolas Perez and by Palacio. Correa also wants these four men to spend three years in prison as punishment.

Censorship and restrictions on media are frequent in Latin American countries, where the move from historically based dictatorships to democratic rule has resulted in a rise of media related oppression.

Venezuela's Hugo Chavez

Venezuela's Hugo Chavez Photo Credit: The Economist

Consider Venezuela, where Hugo Chavez told cable companies last year to abandon RCTV International because it refused to air his speeches. Chavez has also refused licenses to two small TV channels and 38 radio stations — four of them the same week in March that Argentina’s University of La Plata honored him for journalistic excellence. He also prohibits Venezuelans from publishing the Bolívar-dollar exchange rate.

The effects of the hemispheric government restrictions on media was explored by Frank La Rue last week in Washington D.C. during UNESCO’s World Press Freedom Day.

Mr. La Rue, U.N. Special Rapporteur on the Promotion and Protection of the Right to Freedom of Opinion and Expression, discussed how the plurality of media sources permits citizens to accurately draw conclusions on their government.

Frank La Rue, Rapporteur on the promotion and protection of the right to freedom of opinion and expression

Frank La Rue, U.N. Rapporteur on the promotion and protection of the right to freedom of opinion and expression

“The press is accountable to society and to the readers on what they choose they should believe in and (also) what they analyze,” he stated.

By controlling and censoring new information and communication technologies (ICTs) governments contend the Declaration of Principles of Freedom of Expression, Mr. La Rue argued. The Internet is an amazing tool for citizens to express legitimate grievances and to demand reforms, democracy and transparency.

He compared the use of ICTs and the vast reach of the Internet to public squares found in most Latin American communities known as ”la Plaza Pública”.  ICT’s power and broadness can serve as a public space to encourage the facilitation of open conversation about governments—alternatively, it can be used by politicians to heighten censorship and defamation.

Mr. La Rue asserted:

I would like to remind all States that the strongest governments are those that allow democratic participation of citizens, and diverse views to be expressed openly.

President Correa’s recently approved referendum to restrict media ownership could violate the constitutional and international guarantees for press freedoms discussed by Mr. La Rue and others, disadvantaging the democratic values inherent in Ecuadorian citizens.

 

 

I’ve just returned from PATH’s offices in Hanoi and Phnom Penh, where a group from our information services team reviewed the state of our global health nonprofit’s technical infrastructure there. We also talked with our Vietnam and Cambodia Country Program staff about partnering on projects that include a software development component. I came home to Seattle knowing that this is truly an exciting time to be applying technology solutions in the developing world

Read more

EGdrought510An Egyptian rice farmer shows his drought damaged rice crop in a village near Balqis on June 14, 2008. REUTERS/Nasser Nuri 

LONDON (AlertNet) – For African farmers struggling to cope with increasingly erratic conditions linked to climate change, there’s good – and bad – news.

The good news is that in parts of sub-Saharan Africa, scientists can now issue reasonably reliable seasonal climate forecasts a month or more in advance of the planting season, giving growers a chance to opt for different kinds of crops or other measures to adapt to upcoming conditions.

That has the potential to improve food security in many climate-vulnerable parts of Africa, and reduce the impact on some of the world’s poorest people of droughts, floods and temperature surges.

The bad news is that those forecasts, and other historical weather information farmers need to judge risk and make good decisions, still are not reaching most growers, in part because meteorological data in many African countries is available only at a cost.

Weather information “is an essential resource for adaptation (to climate change) and development,” said James W. Hansen, a researcher on climate change, agriculture and food security at the Consultative Group on International Agricultural Research (CGIAR) and lead author of a new report on seasonal climate forecasting and agriculture in Africa.

But “as long as these (data) are seen as a revenue source for Met services rather than as a public good for development, the people who are most affected by climate change, climate variability and poverty won’t have much access to innovations,” he said in a telephone interview.

Growing climate variability is making life increasingly difficult for farmers throughout sub-Saharan Africa. Some areas, particularly in southern and eastern Africa, are seeing extended droughts and high temperatures that can make growing staples like maize a challenge. Other regions, including parts of West Africa, have struggled with extreme rainfall.

Altogether “dependence on uncertain rainfall and exposure to climate risk characterize the livelihoods of roughly 70 percent of (sub-Saharan Africa’s) population,” notes the study, published in the journal Experimental Agriculture in March.

SOME PREDICTABLE REGIONS

But scientists are getting increasingly good at predicting seasonal climate conditions in advance, largely because of growing understanding of how Pacific Ocean temperatures – linked to weather phenomena like El Nino and La Nina – influence rainfall in sub-Saharan Africa.

While it is still very difficult to predict seasonal conditions in some parts of Africa – including across the Sahara and the northern parts of the Sahel – other areas are showing potential for predictability, at least in some seasons. They include much of southern Africa up to southern Zambia; a swath of East Africa centered on Kenya; a wide band of West Africa reaching from the Atlantic coast across to Sudan; and a stretch of west-central Africa from the Atlantic coast into the Democratic Republic of Congo.

Already, “skillful forecasts can be produced more than a month before the normal start of the growing season for the short rains in eastern Africa and the main rainy season in southern Africa,” the study noted.

Just as important, the regional forecasts can be “downscaled” to provide more specific local forecasts with only “modest” loss of accuracy, the study said.

So why aren’t seasonal forecasts yet reaching farmers, particularly given that studies show most are eager to get and act on the information?

Largely it’s the result of communication failures, Hansen said. Meteorologists in many regions tend to oversimplify forecasts, telling farmers there will be higher rainfall, for instance, rather than a 60 percent chance of higher than normal rainfall.

That has led to a lack of trust, particularly when oversimplified predictions don’t come true.

“If I were a smallholder farmer and a climate scientists said it would be more or less rainy, I’d be extremely skeptical. A lot would depend on how much I trust that person,” Hansen noted.

The reality is “farmers understand probability very well. Their lives depend on it,” he said. Leaving the probabilities off forecasts undermines trust and reliability, he said.

But perhaps the most severe problem, he said, is that many African meteorological services see weather data as something to be sold to paying clients – airports, insurance firms, development organizations – rather than released as a public good.

That view is in part the result of structural reforms driven by the World Bank and the International Monetary Fund, aimed at reducing the hand of governments – often seen as corrupt or inefficient – in services including meteorology, Hansen said. The reforms left many meteorological services dependent on commercial sales of data for funding, he said, a model that is providing difficult to change.

CHANGING THE FUNDING MODEL

Still, efforts are underway. An initiative in Kenya called WIND – Weather Information for Development – aims to help Kenya’s meteorological service find new sources of revenue and make better decisions about what data should be commercialized and what made publicly available free.

In other countries, researchers hope to tempt government meteorological services into releasing satellite data free in exchange for access to information from ground weather stations runs by research organizations.

“If we can get one or two (countries) to break out, and they get new visibility and funding, maybe there can be a domino effect,” Hansen said.

Better seasonal climate forecasts won’t help ease surging food prices around the world, because the surges are driven by rising demand, the scientist warned.

But in some of the poorest parts of the world, good seasonal climate forecasts have the potential to help curb hunger, protect incomes and get some of the world’s most climate-vulnerable people through bad years.

“The ability to anticipate climate fluctuations and their impact on agriculture months in advance should, in principle, enable… opportunities to manage risk,” the study noted.

In my last 2 posts, I wrote about reality (how rural youth in Africa are currently harnessing ICTs to generate income), and possibilitysome new technology uses and concepts that I learned about at the “Can youth find economic empowerment via apps, m-payments and social media?” Tech Salon, hosted by ICT Works and the UN Foundation Technology Partnership.

This third and last post of the series explores some of the broader aspects that need to be in place or considered when looking at youth economic empowerment and the role of ICTs.

During our Tech Salon conversations, someone reminded the room that a large population of well-educated youth with no prospective jobs (think Tunisia or Egypt) is one thing. A large population of (rural) youth with low education levels is another.

Francis Fukuyama kind of sums this up based on Samuel Huntington’s ‘Political Order in Changing Societies,’ written some 40 years ago: ‘increasing levels of economic and social development often led to coups, revolutions and military takeovers rather than a smooth transition to modern liberal democracy. The reason, he pointed out, was the gap that appeared between the hopes and expectations of newly mobilized, educated and economically empowered people on the one hand, and the existing political system, which did not offer them an institutionalized mechanism for political participation, on the other. He might have added that such poorly institutionalized regimes are also often subject to crony capitalism, which fails to provide jobs and incomes to the newly educated middle class. Attacks against the existing political order, he noted, are seldom driven by the poorest of the poor; they instead tend to be led by rising middle classes who are frustrated by the lack of political and economic opportunity….’

So if the behaviors of these two basic groups (for simplicity’s sake let’s assume there are only 2 basic groups) are quite different, also the approaches to supporting the two groups are quite different, and their views of and reactions to economic crises also tend to be quite different. The first group (the newly educated middle class) is in a better position to access ICT-fueled economic opportunities, whereas the second group likely needs to strengthen its knowledge of things like savings, basic skills, and assets. Context, as always, is critical, and there will not be one single recipe that addresses the economic and development needs of the ‘youth bulge’.

 

Youth bulge. Image courtesy of Wikipedia.

 

Some would say that economic opportunities created for the newly educated middle class will mean eventual trickle down opportunity to the rural poor — in which scenario app development, Facebook, microtasking and such might be seen as key enablers for economic empowerment for certain youth. But how can we more immediately support those who are not part of this newly educated middle class. And what about the countries that don’t have a large population of well-educated middle class tech-savvy youth? What are some key things for supporting economically disadvantaged rural youth?

Financial Literacy

Financial literacy for both children and adolescents is one key element. Financial literacy helps drive reasoning, conceptual skills, and leads to better engagement later with formal and informal sectors.  At an early age, say around 8 years, financial literacy should include basic skills like counting, math, logical reasoning, value. Later on, financial literacy needs to move into understanding loans, down payments, interest rates, credit. In terms of ICTs, yes, mobiles could offer tools for youth to save and to build assets, but youth need to know the importance of building assets in the first place. Aflatoun is one example of programs that focus on financial literacy and the importance of saving. The educational children’s program Sesame Street also does its part. As background, this very interesting mPesa report says that around 21% of mPesa customers use the service for saving/storing money.

Life skills

A colleague at the Tech Salon noted that financial literacy and financial education need to be wrapped up into youth life skills education, also covering aspects like reproductive health, hygiene, emotional health. Youth need financial literacy but they also need basic literacy and increasingly media literacy. They need to know more about career development and to get help making good career choices; help understanding: What is real? What are their realistic expectations for a career? What does the current labor market look like? What do they need to do to prepare for a particular career or job? What are their real options? ICTs could be educational tools here, and not necessarily new ICTs. Television or radio can be just as, or more, effective.

Local Context

It’s also critical that program designers and implementers who want to improve the economic outlook for youth ensure that their program designs and interventions fit with the reality on the ground. Eg, what are the language, literacy, connectivity and gender considerations? What tools are readily accessible to the population they are working with? Who is left out? What tools and information channels do people trust? (Radio is still probably the most widespread ICT for educational purposes in rural areas). We need front-end research, participatory user input, and contextual analysis. We need to talk to actual rural youth where we are planning programs, and incorporate their thoughts, aspirations, realities and suggestions into program design.  We need to consider long-term sustainability and local partnerships. We need to think about how the different approaches support the building up of sustainable local economies. All this hard work up front is the most important in program design. And, as several people noted, often agencies only have 30 days or so to design a good proposal for funding.

Opportunities

Preparing up individual youth is still only one side of the coin, as another colleague added. At the end of the day youth need jobs to go into. So yes, there need to be programs that help youth develop (skills, assets, access) but there also needs to be economic development at a broader scale that allows youth to either become entrepreneurs or to work for others, formally or informally. What are the broader job markets or the financial systems and services that youth can access?

There is also the question of whether youth want to be self-employed. A Tech Salon participant commented that informal employment and entrepreneurship are not always the most desirable future for youth. Many youth would prefer a steady job with benefits and security — this is still the measure for success and prestige in many countries. The issue however, as another participant pointed out, is that there are simply not enough steady jobs for youth, so they are forced to be entrepreneurs.

Forbes refers to this with reference to Haiti: ‘In countries with high structural unemployment, entrepreneurship has less of an impact on growth than development economists previously thought. In Haiti, where 75% of the population is unemployed, people turn to entrepreneurship as a last resort. In Port-au-Prince and throughout the country, the term “entrepreneur” has a different meaning than it does in the developed world. Entrepreneurship is borne out of necessity, not the desire to act on business opportunities.

In the absence of a formal economy, Haitians become “necessity” entrepreneurs and must take to the streets and markets to earn their living. The road outside of Port-au-Prince’s Toussaint Louverture airport is lined with salesmen pushing a variety of products, from loaves of bread to toiletries. Children sell sugar cane, produce, and potable water while women walk from market to market selling products along the way. According to the Global EntrepreneurshipMonitor, a non-profit research organization, economic growth is not driven by these “necessity” entrepreneurs, who decrease in number as the economy develops. The key to fostering growth is to support “opportunity” entrepreneurs, who choose to start new enterprises in response to market needs.

Barriers

Urban and rural conditions and access to technology and employment in the two contexts are drastically different; this needs to be remembered in the ICT and youth economic empowerment discussion. It often gets overlooked amidst all the tech hype and tech incubator excitement. The difference between the fast-paced urban tech scene and a more remote rural community is vast. And not all countries possess a fast-paced urban tech scene. In addition, it can’t be assumed that just because a developer is from Nairobi, he or she knows the context well enough to develop applications or create opportunities that are fitting for youth in, say, Kilifi. Co-design and participant input are still critical. Urban developers could better understand rural contexts by spending time there.

Girls’ access to opportunities. We know that girls have less access to technology and typically less access to education. How can we support STEM (Science, Technology, Engineering and Math Education) and other opportunities for girls? How can we convince parents to allow girls to participate in programs and access technologies and other opportunities? How do we find more women role models for girls, both in technology and in work and other areas that take girls outside of the home and allow them access to income, which will also allow them to have more power? How do we create safe spaces for women and girls to access technologies? Often they do not feel safe in Internet cafés or are not permitted to frequent them. In addition, less girls and women own their own mobile phones than men. How can we work to help overcome all the barriers that girls face?

Access to information about existing opportunities. In some countries, Kenya for example, there are government-supported initiatives for youth employment and entrepreneurship, but many youth don’t know about them or how to access them. ICTs can play a role in connecting youth to information about opportunities for jobs, financial services and further education. Different media (radio, television, print, SMS and other) can be used for public education and financial literacy. In addition, media can help inform the population of what governments have promised by way of programs and opportunities for youth employment, and in this way support governance and accountability around youth employment.

4 basic ways…

By the end of our hour-long conversation at the Tech Salon, we mostly agreed that there are 4 basic ways to think about the intersection of youth, technology and economic empowerment:

  1. Technology as a job unto itself
  2. Technology to facilitate asset building
  3. Technology for learning and skill building
  4. Technology to access info about employment opportunities
We agreed that if they are to support youth economic empowerment, ICTs need to be contextualized and they need to be one part of a broader, holistic, and sustainable system. And I think that about sums it up. In case you missed them, check post 1 on ways that rural youth are currently generating income through ICTs and post 2 on some of the newer ways that ICTs could enable economic empowerment. If this topic is of interest, check out the Making Cents conferencethis September.
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By now you’ve probably heard of Sal Khan, or at least his Khan Academy. The former hedge fund manager turned education guru has been featured on PBS News Hour, CNN, NPR, NBC News, and most recently, was invited by Bill Gates to speak at TED.

Young girl in Dubai uses Khan Academy

Photo Credit- CNN

There is no question that the Khan Academy’s approach is innovative. And it certainly has the potential to change the way people think about education. Sal Khan mentions in his TED Talk his desire to “flip” the classroom – where students learn the materials at home, then come to school to get extra help with the problems and mastery.

But many of the news reports on the Khan Academy stress the usage of these videos around the world – so what kind of impact could it have in developing countries?

The Khan Academy is an example of an Open Education Resource (OER), free to use teaching and learning content. Like all OER the Khan Academy has incredible potential in the developing world, while facing extreme challenges.

Benefits of OER

  1. Reduced costs – online, digital resources can be significantly less expensive than text books, and they can be changed edited easily to accommodate changes in the curriculum. Examples include CK12 FlexBooks and Lulu.com .
  2. Continuous improvements- the usage patterns of many digital products can be monitored and used as feedback. The Khan Academy is a perfect example of this- Khan found that students stopped watching some videos at certain points, so he went back and changed the content in those spots, resulting in decreased drop offs, and increased course (video) completion.
  3. Learning Efficiency- students can learn at their own pace by stopping and starting the videos, going back to cover ground they may have missed, or skipping material they already know
  4. Accessibility- videos can be captioned as well as translated into other languages. Youtube now provides captioning, and dotSUB can translate captioned material into multiple languages.
  5. Localization/Personalization- in many cases digital material can be created or customized to fit local culture and context. Teacher Education in SubSaharan Africa (TESSA) is one example.

But while these benefits are amazing and transforming, getting this content to students in the developing world is tough.

Challenges:

  1. Infrastructure – it goes without saying that students must have access to the equipment and connectivity to access materials.
  2. Discoverability – finding out about various materials online can be difficult.
  3. Quality – not all OER are created equal!
  4. Accessibility – although the very nature of many digital product makes it possible to be fully accessible (closed captioning for videos, screen readers for text, multiple language support, etc), not all producers think of these things, nor do all end users have the right equipment
  5. Interoperability – being able to use materials on any operating system, platform or device is vitally important in the developing world
  6. Sustainability – not only for the producers of the content (how will they stay in business) but for the end users (What kind of personnel are needed to implement a program? What happens if the resources they are counting on stop being available?)

We are just beginning to see how OER can impact students and teachers around the world. Some traditional systems and institutions may be slow to adopt, while others may see these resources as innovative solutions to long standing problems.

 

During this last decade, ICTs have increasingly become viewed as having national strategic and tactical importance.  Globally this was brought into focus through two World Summit on the Information Society (WSIS) events—one held in Geneva in 2003 and the other in Tunis in 2005.  At the conclusion of the 2005 Summit, there was worldwide agreement on ten ICT-related WSIS targets for 2015.  Collectively these Targets for 2015 link directly to supporting each of the Millennium Development Goals (MDGs).  In 2010, an interim report was issued that tracks the progress of these targets Further, both the International Telecommunications Union (ITU) and the World Economic Forum (WEF) issue annual reports that relate directly to the progress being made in the overall ICT arena.

Virtually every country had high-level Ministry-level participation at these Summits, and agreed to these ten Targets for 2015.  Further, this WSIS focus served as a trigger to where the vast majority of the participating countries have subsequently undertaken ICT-related strategic planning initiatives for their respective countries.  Often these countries have folded these Targets for 2015 into their national level ICT strategic plans.

While this is extremely encouraging, USAID’s experience in this arena has demonstrated that often it takes more than high-level strategy documents.  Often there are three missing components to ensure these national-level planning initiatives are fruitful; 1) there is the need for extensive public-private sector dialog throughout the planning process–and beyond the planning itself, 2) there is the need to drop down into a more tactical level–with public and private sector commitments and implementation targets captured and documented, and 3) there is the need for on-going support through an executive level forum that focuses attention on priority issues, periodically assesses progress being made, and makes needed adjustments.

The focus in developing the National ICT Strategic and Tactical Plan is to heighten the countries’ attention, and to mobilizing ICT-related resources.  Having these Plans developed through broad participation of both the public and private sectors, along with international development and donor organizations, ensures there is synergy, prioritization, and integration of the wide-array of ICT-related initiatives being undertaken.

The ICT Team, through the GBI Program, provides support in this arena.  The following two examples reflect earlier engagements:

Armenia—in 2001 USAID/Armenia, in partnership with the World Bank, supported the development of a National ICT Strategic and Tactical Plan.  This initiative was supported by the then President of Armenia and led by the Minister of Economic Development.   A critical component in this planning was the establishment of a ICT-related Council chaired by the Prime Minister, with both public and private sector members on the Council.  The Council was supported by a Secretariat.  After a year and a half, a local review as to progress was undertaken, again with support from USAID/Armenia.  This led to refreshing the National ICT Plan to address priority areas where insufficient progress was being made.

Georgia—in 2008 USAID/Georgia requested ICT consultation with one of the findings being that even though Georgia was focusing on ICT, there was no unifying National Plan in place.  This led to discussions at the Prime Minister and Minister of Economic Development level, along with a key private sector advisory group, and other donors with active ICT engagements.  The team mapped out an initial construct for a National ICT Strategic and Tactical Plan that was subsequently pursued by the local public and private sector entities.

These National ICT Planning efforts are at times the result of an initial ICT Assessment, where the need is identified and local support for such an initiative surfaces.  Most often these initiatives are undertaken through a cost-sharing arrangement between the GBI Program and the Mission.

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