The Higher Tunisian Court trial about blocking certain websites has been postponed until 22 February.
Tunisian internet censorship issues remains undecided. (image: file)
The issue arose late last year after Tunisian lawyers filed lawsuits. They felt national policy was lax around access to adult websites. They proposed these be blocked, calling into question internet freedom.
The ATI (Tunisian Internet Agency) appealed the lawsuit, noting the financial and technical difficulties of censorship.
Throughout ousted President Zine el-Abidine Ben Ali’s term internet filtering was implemented.
Tunisia’s has four million internet users. The government considers ICT central to helping the country’s growing economy.
https://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.png00actualizehttps://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.pngactualize2012-02-16 14:36:512021-01-08 12:04:43Ruling on Tunisian internet censorship delayed
This summer I have wrote a lot about good governance programs to fight corruption, improve government effectiveness and accountability, and how they they are crucial to developing countries economic development, overall prosperity, and empowerment of civil society. One issue, however, can be the monitoring and evaluation of democracy and governance projects, which can sometimes be difficult–public opinion surveys as a form of measurement can be fraudulent, or uneven, and systems can be disorderly. Although ICTs are not a panacea for a development, they can help to streamline democratic and good governance strategies, and embolden civil society to play a participatory role. Some of the ways ICTs can be employed in democracy and governance projects, such as e-government strategies, election monitoring systems and enabling citizen media, can drastically improve the efficiency of these initiatives. Based on what I have learned so far, below are suggestions for monitoring and evaluation for an e-governance strategy, how to implement an election monitoring system from the beginning til the end, and how best to measure the effectiveness of citizen media:
1. E-government and Participation
Benefits: Transparency can be enhanced through the free sharing of government data based on open standards. Citizens are empowered to question the actions of regulators and bring up issues. The ability of e-government to handle speed and complexity can also underpin regulatory reform. E-government can add agility to public service delivery to help governments respond to an expanded set of demands even as revenues fall short.
First, on the project level, question if the inputs used for implementation and direct deliverables were actually produced. The government’s progression or regression should not rely solely on this because there are other outside variables. For the overall implementation, ask if the resources requested in place, and were the benchmarks that were set reached? Featured below is a timeline on how to implement a good e-government strategy.
Source: ITU
2. Strengthen Rule of Law with Crowdsource Election monitoring:
Benefits: Support for election monitoring may be provided prior to and/or during national or local elections and can encourage citizens to share reports from their community about voting crimes, ballot stuffing and map these crimes using Ushahidi. By documenting election crimes, it can provide evidence of corrupt practices by election officials, and empower citizens to become more engaged.
Drawbacks: Publicizing information to the broad public means without checking the information’s validity these systems can be abused in favor of one political party or the other, and elections can be highly contested.
Photo Credit: movement.org
Below are systematic instructions on how to implement the “all other stuff” needed for a election monitoring system, like Ushahidi:
Step 1. Create a timeline that includes goals you have accomplished by different marker points leading up to the election, and reaching target audiences
Step 2. The more information reports the better for the platform, but consider a primary goal and focus on filtering information about that goal to the platform, put it in the About section.
Step 3. Target your audience and know how they can be reached for example
Community partners
Crowd
Volunteers
Step 4. Figure out who your allies are—NGOs and civil society organizations that will want to support, and provide resources for more free and fair elections in your country. Figure out what groups would be best for voter education, voter registration drives, civic engagement or anti-corruption. Building a new strategy on top of the already existing ones will help to promote the campaign and making it more sustainable overtime.
Step 5.Reach out and meet with the groups you have targeted—and make sure to identify people from that country living abroad, reach out to the diaspora. Ask yourself the following questions when the program is implemented: should all reports be part of the same platform? Should reports come in before voting begins or just offenses taking place during elections? What about outreach after the election takes place for follow-up M&E?
Step 6. Get the word out to as many citizens as possible using flyers, local media, and target online influencers, such as those on Twitter or Facebook. Attract volunteers to assist in the overall outreach and publicity plan—a volunteer coordinator, technical advisor and, if possible, a verification team or local representatives, to relay and confirm what monitoring the electoral processes is all about.
Step 7. Information sources:
Mobiles: Frontline SMS can work as reception software for submissions via text.
Email/Twitter/Facebook: Consider creating a web form to link people to on social networks which asks for everything you need, including, detailed location information, category and multimedia.
Media Reports and Journalists: Have volunteers look in the news for relevant information to be included in the reports
Verification team: Either a local organization or journalist works best—on site that is able to receive alerts from the platform on events happening around their polling stations to be able to verify what is going on. Cuidemos el Voto modeled Ushahidi slightly for incoming reports from whitelisted people to show up automatically, for example non-governmental election monitoring organizations.
Step 9. Monitoring and Evaluation
Closing the loop of information: How will you show citizens who provided information on electoral fraud that you received it? Have a system in place to tell community representatives that the information was received and it will be acted upon.
How will you act on that information in the country’s courtrooms, though? Make sure to preserve the documentation of election fraud that your platform has received so that it can serve to hold the perpetrators accountable in court.
3. Citizen Media
Citizen media allows content to be produced by private citizens outside of large media conglomerates and state run media outlets to tell their stories and provide bottom up information. Also known as citizen journalism, participatory media, and democratic media, citizen media is burgeoning with all of the technological tools and systems available that simplify the production and distribution of media
Benefits: In addition to the above-mentioned benefits, citizen media also allows a sense of community where up-to date news covers a variety of angles, stories, and topics found in hard to reach places.
Drawbacks: It can be risky for the citizens journalists and their supporters. They can be identified and targeted by members of the oppression, where they will be put in jail or tortured. There is no gatekeeping, verifying, or regulating the information—this is not a problem when it comes to video or photos, but definitely with information. Also, connectivity issues may not allow citizens to upload the information.
Helpful Resources: This journalist’s toolkit is a training site for multimedia and online journalists.
Monitoring and Evaluation for citizen media projects: Governments have foreign policy and economic agendas that guide their choices on how they fund projects, therefore, it’s important that the grantees and activists understand and share the same objectives. This is also beneficial to learn from projects over time to avoid redundancy and enhance efficiency of implementation.
Measurement approaches—Some corporate funding agencies like the Gates Foundation, Skoll Foundation, and Omidyar Network insist on measuring citizen media projects, while other funding agencies like the Knight Foundation insist less on measurement. It’s important to measure both quantitative and qualitative outcomes and give constructive feedback to the contributors so that they can become more effective.
Quantitative—Objectives may sometimes change in response to your context, but keep the end goal in mind, continue to measure yourself against the objectives. This can be done through web analytics or web metrics—website performance monitoring service to understand and optimize website usage
Qualitative—Primarily anecdotal and used to shift policy objectives. In the end, however, it’s about visualizing the change you are trying to bring in the world, and making it happen.
Twitter’s Chinese counterpart, Weibo, has been the primary channel to inquire how the tragic high-speed train accident occurred last week.
The July 23 collision of two high-speed passenger trains near the eastern city of Wenzhou killed 40 people, left 191 injured and is proving to be an ailing political problem for Beijing.
Within the past week, the government’s growing dichotomy is wearing on Chinese citizen’s patience, as authorities have pledged transparency but suppressed the cause of the incident.
Premier Wen Jiabao, in a rare news conference last Thursday at the site of the deadly train wreck, promised an, “open and transparent,” investigation of an accident, which has incited questions on the safety of the country’s new high-speed rail system.
This comes in lieu of the Communist Party’s propaganda office instructing the media to play down coverage of the accident and emphasize positive news in their weekend reports. Chinese citizens have turned to Weibo to try and uncover what happened.
Weibo is the company Sina’s version of Twitter, and has over 100 million users.
Last week, there were ten million messages about the crash on Weibo and twenty million on Tencent’s QQ.com Weibo, the other major Chinese microblog. When combined, these two microblogging sites have more users than Twitter has worldwide.
When the crash first occurred, survivor Yangjuan Quanyang’s Weibo account broke the news by posting a plea for help at 8:47 pm local time. According to China Daily, she wrote, “Our train bumped into something. Our carriage has fallen onto its side. Children are screaming . . . Come to help us please! Come fast!”.
In ten hours, Yangjuan’s plight for help was reposted more than 100,000 times and the criticism continue to grow.
Chinese public opinion and doubts about the accident are all filled with anger. In user-created polls with hundred of thousands of votes, netizens illustrate that are wholeheartedly dissatisfied with how the government handled the crash.
What is the reason of the accident? What equipment was destroyed by lightning?
Why the train body was buried, is it to cover up the evidence?
Why give up the rescue work for early reopening? Rescue the little girl can be considered a miracle?
Is the new Shanghai Railway Official competent? He was once demoted three years ago due to railway accident.
How many deaths are there?
The CCP Propaganda Bureau has tried to control the media about reports on the incident, in an attempt to bury this information. After covering information on the crash all week, the Beijing News had an image of the weather forecast on its front page Saturday.
The Hong Kong Journalists Association condemned the Bureau’s efforts, saying it “is appalled by such a move and demands that the CCP Propaganda Bureau withdraw this directive and allows the media to report the truth freely.”
Instead of relying on the reports of these journalists, the citizens are reporting their own news to each other—usually more timely and accurate, still, than those of traditional sources.
Similar to citizens reporting on the Arab Spring uprisings, or recent photos and stories from the apocalyptic scene in Syria, civil society from around the world recognize the power of social media to hold their government’s accountable and circulate information to one another.
The Chinese working knowledge on the interworking of their communities, cities and country are slowly slipping from government control, and falling into netizens hands in 140 characters or less.
Social media may have helped fuel the 50,000 demonstrators who gathered in Kuala Lumpur this past Saturday demanding electoral reforms—despite the Malaysian government responding roughly and deeming the peaceful protests illegal.
Police fired tear gas and water cannons at the dissidents demanding change from a electoral system that they claim has unjustly favored the ruling party since the country’s independence from Britain in 1957.
The recent rally puts pressure on Prime Minister Najib Razak in the racially stimulated Southeast Asian nation, as Malaysia’s next general election is planned for 2013.
Peaceful protesters in Malaysia’s capital were met with police violence, and 1,667 arrests over the span of the weekend, according to reports. In lieu of the aggressive response, Amnesty International urged the UK government yesterday to press Najib to honor the freedom of assembly
“As a current member of the UN Human Rights Council, the Malaysian government should be setting an example to other nations and promoting human rights. Instead they appear to be suppressing them, in the worst campaign of repression we’ve seen in the country for years”, Donna Guest, Amnesty International’s Deputy Director for the Asia-Pacific. Amnesty International, states.
Bersih (The Coalition for Fair and Clean Elections) is the oppositional NGO that organized the electoral reform movement called Bersih 2.0.
Bershish 2.0 Poster
The original Berish protests occurred on November 23, 2006 in the Malaysian Parliament, such attendees included political party leaders, civil society groups and NGOs, including People’s Justice Party (PKR) president, Dr. Wan Azizah Wan Ismail
The electoral reform demands of Berish 2.0, also known as 709, can be summarized in the eight following points:
Clean the electoral roll
Reform postal ballot
Use of indelible ink
Minimum 21 days campaign period
Free and fair access to media
Strengthen public institutions
Stop corruption
Stop dirty politics
Social media’s role in the Malaysian movement was to coordinate groups and record demonstrations.
As of today, the Berish 2.0 Facebook page had over 169,000 fans calling for Najib’s resignation, and the official Twitter account had close to 18,000 fans.
Though there are 10 million Facebook users in Malaysia, the preferred social media platform, protesters shared information over Twitter on how to circumvent sealed off roads and closed train stations to get to the protests.
@ask_ivan's Google map of the Malaysian government's roadblocks
While Facebook and Twitter were used for mobilization purposes, videos circulated on Youtube broadcast the movement to the world.
Over the span of the weekend 2,000 Youtube videos were uploaded with 2,774,812 total views based on the single keyword “Bersih 2.0″ on YouTube
As the case with the Arab Spring protests, the truth behind the movement is told by first hand perspectives of civil society, not the political parties. Social media is not a panacea current uprisings, but rather serve as a medium for organization and propagate that truth.
https://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.png00actualizehttps://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.pngactualize2011-07-12 15:39:122021-01-08 15:04:21#Berish2.0: The Ire of Malaysian Protests
Amidst the Middle Eastern revolutions and wake of the Arab Spring, the U.N. released a report last month announcing that Internet access is a basic human right, but some people are unconvinced.
The report, which was released May 16, is in conjunction with the ongoing response to the disconnection of Internet access and filtering of content by authoritarian governments around the world.
The UN Special Rapporteur on Freedom of Opinion and Expression, Frank La Rue, presented his report on freedom of expression and the Internet to the U.N. Human Rights Council (OHCHR) in Geneva last Friday.
The report states that the Internet has become an important medium upon which human expression occurs.
Mr. La Rue made similar assertions on World Press Freedom Day, stating the Internet is a public space that encourages the facilitation of dialogue in civil society. Alternatively, he contended, politicians can use the same channel to repress dissent.
The special Rapporteur warned in the report that fearful governments are increasingly restricting the flow of information on the Internet due to its potential to mobilize people.
“In recent months, we have seen a growing movement of people around the world who are advocating for change – for justice, equality, accountability of the powerful and better respect for human rights,” Mr. La Rue asserted in his speech to the OHCHR in Geneva.
He referred to China’s filtering systems which prevent access to sites containing key terms such as “democracy” and “human rights”; and the “just- in-time” blocking, which denies users access to key information during times of social unrest, such as in the Middle East, as events that are deeply concerning to him.
While noting that the Internet is a relatively new communication medium, Mr. La Rue stressed the applicability of the international human rights framework when assessing whether governments are unduly restricting the flow of information online.
“Legitimate expression continues to be criminalized in many States, illustrated by the fact that in 2010, more than 100 bloggers were imprisoned,” the Special Rapporteur warned. “Governments are using increasingly sophisticated technologies to block content, and to monitor and identify activists and critics.”
In the report, he explores key trends and challenges to the right of all individuals to exercise their right to freedom of expression, as guaranteed in Article 19 of the Universal Declaration of Human Rights:
The vast potential and benefits of the Internet are rooted in its unique characteristics, such as its speed, worldwide reach and relative anonymity. At the same time, these distinctive features of the Internet that enable individuals to disseminate information in “real time” and to mobilize people has also created fear amongst Governments and the powerful. This has led to increased restrictions on the Internet through the use of increasingly sophisticated technologies to block content, monitor and identify activists and critics, criminalization of legitimate expression, and adoption of restrictive legislation to justify such measures.
Mr. La Rue’s reference echoed Hilary Clinton sentiment on Internet freedoms and the U.S. continued interest in upholding the values of Article 19 when she spoke last January.
“The internet is a network that magnifies the power and potential of all others. And that’s why we believe it’s critical that its users are assured certain basic freedoms. Freedom of expression is first among them.” Clinton stated in her address.
“This freedom is no longer defined solely by whether citizens can go into the town square and criticize their government without fear of retribution. Blogs, emails, social networks, and text messages have opened up new forums for exchanging ideas, and created new targets for censorship.” she proclaimed.
The U.S. has made no comment on the most recent U.N. report.
One new idea featured in the report stresses that a person’s Internet access should remain connected even if an individual violates intellectual property law. This would typically apply to copyright infringers who knowingly download music and videos without paying.
This is one of the more controversial points in the report, as there is clearly a still a divide between how to balance the legal system with an individuals freedom of expression—without crossing the line of using the Internet for criminal purposes.
The Special Rapporteur went on to highlight in the report the need for better protections on intermediaries, which includes Internet access providers, and a person’s right to privacy with the inclusion of data protection
Mr. La Rue emphasized that states should include Internet literacy skills in school curricula, and provide training on how users can protect themselves from harmful content.
While this report provides good insight on how the Internet has increasingly become a vehicle for the freedom of expression and governments who deny access counter that liberty, public opinion has vacillated that the U.N. should deem it as a “universal human right,” but it has its critics.
The influential and outspoken critic, Kentaro Toyama, is one such opponent. “The question is whether the Internet must be actively made available to everyone, which is the implication of something being a human right. There are many things that are desirable, but which cannot practically be provided for all, and are not absolutely critical to dignified human life.”
Gordon Kelly of Trusted Review, starts his article on the report by stating, “Air, water, free speech… there are many things over the years we have come to see as basic human rights. According to the United Nations this week we should all start getting used to another, perhaps more surprising one, Internet access.”
Their points are important and risks becoming redundant in the public’s common notion of what the La Rue is trying to achieve in this report, however, that is not the U.N.’s objective.
By definition, universal human rights are international standards that are set to help guard people around the world from severe political, legal, and social abuses. Examples of human rights are the right to a fair trial when charged with a crime, the right not to be tortured, and the right to engage in political activity.
It this sense, it should be noted that La Rue was not discussing Internet access as a new right, rather as an addition to the underlying importance of the right to freedom of expression. This should also imply access to information and the right to express ideas and opinions.
The human right to the freedom of expression and opinion encourages civil societies participation, associated with other democratic freedoms like freedom of press that creates a safeguard for other freedoms that are critical to leading a dignified human life. A voice to demand basic human rights that are not “guaranteed” by governments can ensure other rights, like minimal nutrition standards and clean water.
Internet access is not a guaranteed human right, rather it is a channel and tool used to fuel further civil liberties that encourage social and economical development in oppressed communities. Citizens’ ability to have their voices be heard is critical to enhancing their livelihoods and quality of life, as they can hold their governments accountable to addressing and meeting their needs.
There are other tools that have been previously used to further citizen’s rights to lead a better life. Take, for example, national government and U.N.’s initiatives in water sanitation centers.
Photo Credit: Pulitzer Center
Water sanitation centers were not declared human right, but they still serve as instruments in creating a clean source of drinking water for citizens to survive on. The centers are not a silver bullet solution for access to water, just like Internet is not an all-encompassing solution to development, but these tools help in its aim.
Internet access should not be thought of as the only tool to be used to enhance these democratic liberties—mobile and radio—are also devices that improve the ability to freely express opinion as a human right.
In addition, when La Rue argued that universal Internet access reducing authoritarian regimes stronghold in oppressing online dissidents, this was also highly criticized.
Toyama writes in response, “…the reality is that any dictator willing to shut down or censor the Internet is already engaged in violating other more important human rights, such as the right not to be shot in the head or tortured by secret police.
Though he is correct that any dictator censoring information is usually engaged in other fundamental human rights violations, extending beyond information control, this is not a valid argument against free speech.
However, there is a core meaning beyond censorship and shutting down Internet access by dictators and authoritarian regimes. As evidenced, in Iran’s proposed internal Internet, and China’s Great Firewall, these leaders recognize the power of communication in fueling the change desired by their citizens.
It also shows that they the Internet is a communicative tool that can be used to channel that change, and dictators are immediately threatened by it.
Although information may not appear at the base of Maslow’s hierarchy of needs, the freedom of expression and opinion are still protected human rights under Article 19. Public opinion seems to side with the United Nations, or on the BBC World Service survey finding that almost four in five people around the world believe that access to the Internet is a fundamental right.
The State Department is financing the creation of external wireless networks that would enable dissidents to undermine repressive authoritarian governments trying to censor or disable telecommunication networks, according to a New York Times report.
According to the Times story released on Sunday, Internet and mobile phone networks are being created so they can be deployed in an area independent of government control.
The State Department-led project involves the building of a $2-million prototype “Internet in a suitcase”, and independent “shadow” phone networks by a group operating out of a building on L Street in Washington, D.C.
This comes to light after the U.N. and the U.S. proclaimed Internet access and Internet freedoms as central to free speech and human rights.
“We see more and more people around the globe using the Internet, mobile phones and other technologies to make their voices heard as they protest against injustice and seek to realize their aspirations,” Secretary of State Hillary Clinton wrote to the Times.
The new technologies made to circumvent oppressive regimes are currently in development by the New America Foundation under their nonpartisan think tank, Open Technology Initiative (OTI). The D.C. entrepreneurial engineers are cultivating both new technologies, and finding ways to utilize the tools from the previous uprisings.
The State Department, for example, is financing projects to create stealth wireless networks, including a $2 million grant to develop the “Internet in a suitcase.” The networking access points are designed to look like regular suitcases that communicate with each other to create mesh networks connected to the global Internet.
Photo Credit: NYTimes
These suitcases, which contain all the necessary hardware, could be smuggled into a country and deployed over an area to create a service independent of government control in countries like Iran, Syria and Libya, according to participants in the projects.
The other project is even more ambitious, the article states, where the State Department and Pentagon have spent $50 million to create an independent cellphone network in Afghanistan to offset the Taliban’s ability to shut down the official Afghan services.
This all comes after the “Arab Spring” uprisings over the past several months, which have drawn attention to network shutdowns and censorship conducted by regimes under threat like the Syrian and Egyptian governments. They attempt to stifle citizens’ ability to communicate with each other and to inform the outside world of what’s going on in the protest zones.
“The implication is that this disempowers central authorities from infringing on people’s fundamental human right to communicate,” recounted Sascha Meinrath, project director of the OTI, who is leading the “Internet in a suitcase” project.
However, Meinrath cautions that the cultivation of these independent networks also have can have a negative aspect:
Repressive governments could use surveillance to locate and arrest activists who use the technology, or persecute them for simply bringing hardware across the border.
Others believe that the risks are outweighed by the potential impact. “We’re going to build a separate infrastructure where the technology is nearly impossible to shut down, to control, to surveil,” says Meinrath.
The Times specifically discusses the foreign policy implications of these U.S. financed projects. After a decade long struggle in fostering media to evade hostile regimes like Voice of America, these ambitions are grandiose in scale. Alternatively, the creation of these new tools could be the next step helping to empower civil society.
https://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.png00actualizehttps://www.integrallc.com/wp-content/uploads/2020/10/Integra-Blue-Logo-1.pngactualize2011-06-14 18:10:222021-01-11 11:41:44Innovative “Internet Suitcases” to Bypass Government Censorship
Monitoring, Evaluation, and Learning (MEL) Director
Mr. Torosyan leads one of the firm’s practice areas as the Director of Monitoring, Evaluation, and Learning. He brings 18 years of experience in USAID and other donor-funded project management, evaluation, and consulting roles in more than 15 countries across Europe, Asia, and Africa. Half of his career was dedicated to delivering development consulting assignments in field offices as Project Director, Team Leader, and Policy Advisor in projects funded by USAID, The World Bank, ADB, UNDP, and EU. The remaining half was devoted to managing USAID-funded projects from the corporate headquarters of development consulting firms in the Washington, D.C. area.
Mr. Torosyan’s technical expertise spans a wide range of private sector development topics, such as the improved enabling environment for trade and investment, firm-level competitiveness enhancement, value chain development, and increasing SME access to finance. He also has in-depth knowledge of public sector governance reform issues, including evidence-based decision-making practices, impact assessment schemes, regulatory convergence with international standards, reform of state-owned enterprises in the energy and other infrastructural sectors, anti-corruption, and improved public service delivery via Govtech solutions.
Beyond his extensive project management and advisory work, Mr. Torosyan has a decade of experience in project performance evaluation and monitoring. He has demonstrated his expertise in Monitoring and Evaluation Lead roles at a development consulting firm in Washington, DC, and as an independent Evaluation Team Leader and Principal Evaluator of multiple donor-funded projects in Europe and Asia.
Mr. Torosyan holds a Master of Advanced Studies degree in International Law and Economics from the University of Bern, World Trade Institute, Switzerland. He was also a research fellow at the University of Muenster, Germany, specializing in institutional economics, which led to a Doctor of Economics degree from the Institute of Economic Research. He speaks Armenian and Russian fluently.
Brenda Lee Pearson
Research Director, LEAP III
Ms. Brenda Lee Pearson is the Research Director for the Integra-managed USAID Learning, Evaluation, and Analysis Project (LEAP III) and has served as Team Leader for economic growth performance evaluations in Georgia, Kenya, Ukraine, and USAID’s global programs: CATALYZE, EDGE, US-SEGA, Women’s Economic Empowerment Fund. She served as the gender and social inclusion advisor to USAID/India and Indo-Pacific Strategy from 2020-21. She has been Team Leader for democracy, human rights and governance assessments and political economy analyses in Bosnia Herzegovina, Bulgaria, Guyana, Honduras, Kosovo, Malawi, Romania and Tanzania. She served as global coordinator of nutrition programming for the United Nations World Food Programme, FAO, UNICEF and WHO. Ms. Pearson has provided technical assistance to projects funded by USAID, State Department, Millennium Challenge Corporation, DfID, AustraliaAid, World Bank, and UN agencies in 50 countries, and authored more than 100 articles. Ms. Pearson is the President of Cui Prodest, LLC, a woman-owned small business (www.cuiprodest.org) that partners frequently with Integra. Earlier in her career, she served as Chief of Party in Cambodia, Croatia, Egypt, N. Macedonia, Tanzania and Yemen.
Peter Levine
Business Development and Private Sector Specialist
Mr. Levine is a senior new business, project management and private sector development specialist with over 20 years direct experience in the design, oversight and implementation of complex international technical assistance programs, including extensive work in Latin America, Eastern Europe, Asia and Africa. He is well versed in private sector development, agriculture, land use planning and international best business practices, with a strong track record for facilitating stakeholder relationships for tangible and practical results. He has a proven track record for impact with USAID, MCC, DFID and other donors, working as both a Team Leader, Chief of Party, or key member of a multi-disciplinary team on both innovative projects and winning proposals. Prior experience as Executive or Practice Area lead who helped grow technical, financial and human capital for firms/clients, including leadership of USAID projects valued at between US$25 – $75 million.
Elizabeth Ferris
Migration Expert and Advisor
Elizabeth Ferris is Research Professor with the Institute for the Study of International Migration at Georgetown University’s School of Foreign Service and an adjunct professor in the Georgetown Law School. From January-September 2016, she served as Senior Advisor to the UN General Assembly’s Summit for Refugees and Migrants in New York. She presently serves as an expert advisor to the UN Secretary-General’s High-Level Panel on Internal Displacement.
From 2006-2015, she was a Senior Fellow and co-director of the Brookings-LSE Project on Internal Displacement where she worked to support understanding and protection of internally displaced persons. Prior to joining Brookings, she spent 20 years working in the field of humanitarian assistance, most recently in Geneva, Switzerland at the World Council of Churches. She has also served as the director of the Church World Service’s Immigration and Refugee Program, as research director for the Life & Peace Institute in Uppsala, Sweden and as a Fulbright professor at the Universidad Autónoma de México. Her teaching experience has included positions at Lafayette College, Miami University and Pembroke State University. She has written extensively on refugee, migration and humanitarian issues, including The Politics of Protection: The Limits of Humanitarian Action (Brookings Institution Press, 2011), Consequences of Chaos: Syria’s Humanitarian Crisis and the Failure to Protect, with Kemal Kirsici (Brookings Institution Press, 2016). Her latest book, Refugees, Migration and Global Governance: Negotiating the Global Compacts, with Katharine Donato, was published by Routledge in 2019. She received her BA degree from Duke University and her MA and PhD degrees from the University of Florida.
Quang Phan
Vietnam Country Director
Quang Phan has a 20-year track record of performance in running some of the most impactful projects in Vietnam and in the Mekong Region. These projects range from innovation and technology, sustainable public private policy dialogue and regulatory reform, and trade and investment facilitation. As an out of the box thinker, Quang has good judgement and a good sense of humour. He knows how to turn vision into ideas, and ideas into actions and results. He builds high performing teams and networks.
Quang has served as Integra’s Country Director in Vietnam since 2018 and leads the development and implementation of the USAID funded project in reforming PPP regulations and practices in Vietnam. Working with the home office and USAID/Vietnam, Quang has mobilized a team of international and local experts to work with the Ministry of Planning and Investment, the National Assembly, the Vietnam Chamber of Commerce and Industry and the business community on developing the first PPP Law of Vietnam. The team has built the capacity of a public private partnership committee that advocates for good PPP regulations and practices in Vietnam and piloted a PPP pipeline development tool in two provinces.
Theresa Miles Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Theresa Miles
Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Penelope Norton
Associate
Penelope is an Associate at Integra, where she supports a variety of USAID and MCC-funded projects. She has more than five years of experience in operations and project management and provides backstopping support on activities. Responsibilities include managing activity budgets, providing logistical support, recruiting, contracts, and travel preparations. Other experience includes data collection, program evaluation, quality assurance, and two years of program implementation in Guatemala.
Penelope holds an MS in Conflict Analysis and Resolution from George Mason University with a concentration in Prevention, Reconstruction and Stabilization, and a BA in International Affairs from James Madison University. When not working, Penelope enjoys international travel or camping in the amazing US National Parks.
Kethi Mullei
Learning and Evaluation Director
Kethi Mullei is a social researcher and qualitative analyst with over 15 years of experience working in development in Sub-Saharan Africa, primarily East Africa. Her most recent long-term position was with the BMGF CIFF & Hewlett – funded program, HCDExchange, serving as the Learning Lead. She recently joined Integra as Learning and Evaluation Director to support the USAID/Kenya & East Africa Mission.
Kethi is a passionate learner and researcher with a background in global public health and a keen interest in generating evidence on the value of applying simple, replicable yet rigorous human-centered and action-oriented methodologies for optimal application in improving the quality of global health interventions and outcomes in the Global South. She brings a great wealth of experience in health policy analysis & development, protocol & product development (learning agendas, practical guidance), literature/ desk reviews, knowledge management, and application of participatory and one-to-one learning methods in practice (e.g., capturing success stories, appreciative inquiry (AI), outcome harvesting). Having worked for 15 years collaborating with various stakeholders—civil society, research institutions, private sector, and funders/donors—she is an eager contributor to the broad field of global health.
Sarah Eissler
Evaluation Specialist
Sarah is an evaluation specialist with broad international experience designing, implementing, and analyzing mixed-methods research and evaluation projects addressing issues in agriculture, food security and nutrition, climate change, women’s empowerment, and the environment. Sarah currently works as an independent consultant to lead and support mixed-method evaluations for USAID, UN Agencies, The Bill and Melinda Gates Foundation, among others. She has supported several Integra activities under the LEAP III project as a data analytics and research design specialist with specific attention to the design and analysis of qualitative data. Recently, she has supported a strategic review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) Initiative, a portfolio performance evaluation of the former USAID Women’s Global Development and Prosperity (W-GDP) Initiative, a strategic review of USAID’s Development Innovation Ventures (DIV) program, and evaluations and assessments in Egypt and Ukraine. She has a dual Ph.D. in Rural Sociology and Human Dimensions of Natural Resources and the Environment, and dual M.S. degrees in Rural Sociology and International Agriculture and Development from Penn State University.
Meziane Menasria
Associate
Meziane is an Associate at Integra, where he supports the MCC-funded Togo project and several other USAID projects. He brings more than seven years of experience working for a global K-12 education non-profit organization where he contributed project management, business intelligence, team management, budget tracking, and recruiting. He is a fluent French speaker and conversational in Spanish and Polish. He holds a BA in Government & Politics from the University of Maryland, College Park. In his free time, he enjoys watching club and international football (soccer) and hiking in the great outdoors.
Julienne Kaman
Technical Advisor – Papua New Guinea
Julienne Kaman serves as the Technical Advisor in Papua New Guinea (PNG) under USAID’s Asia Emerging Opportunities mechanism. Ms. Kaman has spent more than 30 years in the teaching profession, researching and doing consultancies in several PNG universities. She has taken short-term consultancies with the PNG Government and Governments of other Pacific Island countries, namely the Republic of Nauru. Ms. Kaman has also worked with international organizations such as UNICEF, UNDP, UNESCO, and the Incentive Fund Program of the Australian Government and with international nongovernment organizations in the country, namely, Save the Children Fund and Asia Pacific Bureau of Adult Education (ASPBAE) and with local companies such as Tanorama. As a certified and experienced teacher in PNG, Ms. Kaman has also written several contextualized textbooks in the Social Sciences for teachers and students to use at all levels of education in PNG.
Mrs. Hoang Anh
Business Environment Sustainability and Transformation (BEST) Director – Vietnam
Mrs. Hoang Anh Do serves as the Business Environment Sustainability and Transformation (BEST) Director in Vietnam under USAID’s Asia Emerging Opportunities mechanism. Before joining Integra, Mrs. Anh Do had experience holding several positions in the developing world and private sector. She served as Deputy Project Director of USAID/Vietnam Competitiveness Initiative (VNCI), leading three impactful initiatives, including 1) Administrative Procedures Reform of the Government of Vietnam (known as Project 30) by the Office of the Government, 2) Regulatory Impact Assessment (RIA) for Ministry of Justice and other stakeholders, 3) Public Private Partnership under Ministry of Planning and Investment, and 4) Provincial Competitiveness Index (PCI) with Vietnam Chamber of Commerce and Industry (VCCI).
She also worked on legal and economic reform in the USAID/Sustaining Technical and Analytical Resources (STAR) project, which helped the State Bank of Vietnam, the Ministry of Finance, the Ministry of Planning and Investment, the Ministry of Industry and Trade, the Ministry of Post and Telematics, the State Audit, different committees of the National Assembly to overwrite Vietnamese legal framework to implement Vietnam commitments under the US-Vietnam Bilateral Trade Agreement.
In the private sector, she established and chaired health tech, agri-tech, and logistics companies. Her vast experience and network in Government and private sector are valuable for her work to accelerate the transformation of Vietnam’s business environment and sustainability.
Brenna Casey
Program and Business Development Manager
Brenna is a Program and Business Development Manager at Integra. She brings five years of experience in various project management and technical capacities across the USAID and MCC portfolios. Programmatic responsibilities include leading and providing task order oversight and support on contracts, recruitment, budgets, client and subcontractor relations, reporting, and quality assurance. Business development roles include strategic planning and pipeline development, market research, partner and proposal coordination, staffing, technical writing, and compliance. Technical capabilities include research and data analysis, including sectoral, political economy, and landscape assessments; performance evaluations; and trainings, workshops, and knowledge management engagements.
Brenna has managed several activities under Asia Emerging Opportunities (AEO) and the Learning, Evaluation, and Analysis Project (LEAP III), including the USAID/Middle East Bureau’s multi-year $1.7+ million buy-in for private sector engagement (PSE). This activity supported the co-creation and implementation of PSE Action Plans for the Bureau and Operating Units in the region, including Bureau and Mission learning events, remote and in-person private sector outreach, Private Sector Landscape Assessments (PSLAs), and a report on PSE opportunities coming from the Gulf region. She supports the kickoff of the USAID Europe and Eurasia Monitoring, Evaluation, Learning, and Decision Support (EE/MELDS) and MCC Economic Analysis BPA contracts.
Ms. Casey holds a MA in Political Economy from Georgetown University and a BA in Foreign Affairs from the University of Virginia. She earned an advanced certificate in Political Economy from the ULB Solvay School of Economics and Management in Brussels, Belgium, and a project management certification from the University of Virginia. She is also certified in project management by the Project Management Institute (PMI). Additional professional experience includes a graduate internship with the Development Finance Corporation and health policy consulting in Alexandria, Virginia.
Eleanor Roberts
Associate
Eleanor is an Associate at Integra, supporting the USAID-funded Asia Emerging Opportunities task order. She assists in managing and backstopping projects, including planning, organizing, coordinating, program execution, and monitoring. Responsibilities include project reporting, budget tracking, and analysis, research and data analysis, assisting with project recruitment, ensuring contractual compliance, and providing administrative support as needed. Additionally, Eleanor assists in developing communications materials for the firm, including authoring content for Integra’s website.
Before Integra, Eleanor worked at Meridian International Center as a Program Associate implementing the International Visitor Leadership Program (IVLP) — the U.S. Department of State’s premier professional exchange. She holds a B.A. in Political Science and History from Denison University in Granville, Ohio.
Kate Fehlenberg
Director of Scaling Innovations
Kate Fehlenberg is an international development professional with over 20 years of experience across a dozen countries. She has designed, managed, scaled, and evaluated small and multi-million dollar programs in Public Health, Agriculture and Gender. With deep experience in coalition building, systematic assessments of new technologies, and strengthening local systems, Kate is uniquely skilled in Scaling sustainable solutions. Kate has worked for NGOs, researchers, and donors at headquarters and the field in over a dozen countries across Asia and Africa; sat on donor and fundraising committees; run hundreds of workshops, and trained and led teams in numerous countries. In her last overseas assignment (2015-2019), Kate managed a $15M USAID food security project across six countries in Africa. She established the SeedAssure Alliance, a public-private coalition to digitize commercial value chains in Africa to improve Ag technologies accessible to millions of farmers. She currently works with Integra as Director of Scaling Innovations, leading assessments of development investments for their market impact and sustainability potential. Kate has an MPH in Population in Family Health and Complex Emergencies from Columbia University, a Master’s in Civil Engineering from Ga Tech, and a Bachelor’s degree in Environmental Science from Samford University.
Paul Dodds
Enabling Environment Expert
Paul Dodds has a JD and over 25 years of experience in development consulting with MCC, USAID, DFID, the World Bank, AUS DFAT and ADB in over 15 countries. He has extensive expertise in legal analysis, policy reform and commercial due diligence, and experience working in AgCLIR analyses in varying capacities, with specific engagements for MCC in Tunisia, Philippines and Benin. In his AgCLIR work for USAID in Liberia, he focused on exploring the possible impacts of regulations restricting access to fresh markets for smallholder farmers and women traders.
Most recently, Paul brought technical expertise to the Integra team working in Bangladesh helping to design a support program for food safety and nutrition, and also on a detailed review of the new Vietnamese public private partnership law, providing background information to encourage the donor support needed for the law to succeed.
Paul studied Economics at Columbia and graduated from Harvard Law School. He spent the first decade of his professional career as a corporate lawyer and general counsel in Boston. He is now based in Little Rock, Arkansas where he owns and manages a growing portfolio of investments in renovated historic homes as his primary occupation. He speaks fluent German, serviceable French, Spanish and Russian and some Khmer.
Cynthia Mallory
Controller, Business Operations
Ms. Mallory has spent 20 years working with international development consulting firms. She currently serves as Integra’s Controller, and also manages Business Operations for the firm. She is an award-winning United State Air Force retiree who worked in forward locations during Operation Desert Storm and Desert Shield. She provided aid to supply officers, transportation commanders, fighter pilots and many more.
Liesl Kim
Operations Specialist
Liesl has been an Associate at Integra for nearly two years, providing project management and operations support for USAID-funded projects. She serves as the lead Associate on the Learning, Evaluation, and Analysis (LEAP III) Project, spearheading reporting mechanisms. She manages many aspects from activity start up to close, including drafting concept notes and work plans; recruiting and managing consultants; tracking budgets; organizing field work logistics; reporting on findings; and designing infographics/presentations to disseminate lessons learned. Liesl also provides support to the Asia Emerging Opportunities (AEO) Project and has worked on more than 30 unique activities, serving as the Operations Lead on 16 activities to date. She has also contributed to performance evaluations, such as the evaluations of the USAID/OFDA LAC Regional Disaster Assistance Program and the Power Africa Transactions and Reforms Program. Prior to joining Integra, she interned at the Asian Development Bank North American Representative Office, assisting in outreach efforts with stakeholders and partner organizations.
She holds an MA in International Development Studies from the Elliott School of International Affairs, George Washington University and a BA in Political Science and International Studies from Pepperdine University. She is a 5th degree black belt in Taekwondo and attributes the global sport as first attracting her to the realm of international relations.
Kaitlyn Turner
Data Analytics Manager
Kaitlyn leads Integra’s quantitative analysis and data collection work as the Data Analytics Manager. Prior to joining the Integra team in 2020, she worked in both project management, and programming and analysis of impact evaluations for a number of research-focused non-profit organizations. She has experience designing evaluation plans, managing quantitative data collection work, performing data analysis using Stata, and developing reports and other dissemination tools for internal and external stakeholders. She has spent the last three years living in Nairobi, Kenya and working throughout East Africa. She has worked in many sectors including global health, agriculture, and digital financial inclusion.
Ruta Aidis
Gender and Economic Development Advisor
Dr. Ruta Aidis is a leading expert in gender and economic development. She has more than 25 years of experience teaching, researching, consulting and publishing in the area of gender, women’s economic empowerment, entrepreneurship, innovation, institutional development and public policy. She is an award-winning author with over 50 published articles, books and reports. Dr. Aidis has conducted multiple gender-related assessments and consultancies for USAID and other international donor agencies. In 2019, she led USAID’s first global gender analysis of the recycling and waste management sector piloting both the Women’s Economic Empowerment and Equality (WE3) toolkit and recommendations for Women’s Global Development and Prosperity (W-GDP) initiatives.
As part of the LEAP III program, Dr. Aidis is serving as the deputy team lead for USAID’s portfolio performance evaluation (PPE) of the Women’s Global Development and Prosperity (W-GDP) initiative’s Round 1 funded activities. Previously she acted as the team lead for the 2020 Strategic Review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) initiative.
Dr. Aidis is also a Senior Fellow at the Schar School for Policy and Government, George Mason University and founder of ACG Inc. She holds a PhD in Economics from the University of Amsterdam, an MA in International Development from the Institute for Social Studies and a BA from the University of Maryland.
Tim Schur
Chief Executive Officer
Timothy Schur is leading the company into the future by building on a foundation laid by Bob Otto, the founder of the firm in 2010. With more than 30 years of experience in advisory and consulting services, Timothy has filled wide-ranging roles in corporate finance, strategy and innovation, impact investment, business development, and business practice leadership. For the last decade he has been supporting International Development programs and investments for the United States, United Kingdom, and Australian governments as well as direct investments by governments across the Middle East, Africa and Asia. Throughout his career, Timothy has been a champion for performance-based contracting, impact investment and capital mobilization, systems enablement and knowledge sharing through technology, and program designs that result in durable solutions for economic independence.
Leading Integra is a return to the small business roots of Timothy’s career where client centric, nimble business solutions deliver impact for the investment stakeholders, beneficiaries and the individuals applying their expertise and experience to delivery. From a vantage point versed in traditional international development investors, cognizant of the capital constraints, and grounded in results measurement as the key to enduring impact; Timothy is positioning Integra as a key resource for government, private sector, and NGO clients seeking to capture and enhance both the financial and social return on their investments into emerging economies.
Robert Otto
Founder
Mr. Otto has more than 25 years of experience in international development and project management. He is highly experienced in providing consulting services and managing complex projects in private sector development, economic restructuring, and institutional development. Earlier in his career, Mr. Otto served as Chief Private Sector Officer, Financial Analyst, Project Development Officer, and Chief Environment Officer for the US Agency for International Development. Mr. Otto holds a MS in Management from MIT and a MS in Technology of Management from American University.
David Quinn
Chief Technical Officer
Mr. David Quinn is Integra’s Chief Technical Officer, where he oversees all company projects and activities. He has 15 years of experience working in international development projects and specializes in managing multiple-country, multiple-activity, mechanisms.
Currently, he serves as the Chief of Party for the Integra-managed USAID Learning, Evaluation and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Mr. Quinn has conducted over 80 assignments across 23 countries. His technical expertise includes economic growth, policy and enabling environment reform, private sector engagement (PSE), and public-private partnerships (PPPs). In addition to his passion for international development (and Integra), he is an avid Liverpool Football Club fan.
Deanna Gordon
Director, Development Analytics
Dr. Gordon is Director of Development Analytics, as well as Chief of Party for the Asia Emerging Opportunities mechanism at Integra. She is an Agricultural Economist with a long track record in international development. Prior to joining the Integra team, she was with USAID as a Foreign Service Officer from 2005-2019. Her expertise is rooted in monitoring and evaluation, quantitative and mixed methods analysis, and impact evaluation. She has served in a variety of positions at USAID, including as Senior Agriculture and Food Security Advisor for USAID/BFS, Senior Monitoring and Evaluation Advisor at USAID/FFP, and Office Director for the Office of Economic Growth at USAID/DRC. She speaks French, Spanish, and Portuguese with professional proficiency and holds a Ph.D. in Agricultural and Resource Economics from UC Berkeley.
Kent Ford
Director, Private Sector Engagement (PSE)
Kent Ford is a pioneering international development professional with over 25 years of experience in successfully leading and delivering a range of private sector-focused programs in emerging and developing markets. Under the Learning, Evaluation and Analysis Project III (LEAP III), Kent leads Integra’s Middle East Private Sector Engagement Activity supporting the adoption of USAID’s Private Sector Engagement (PSE) Policy in the USAID/Middle East Bureau and associated Missions. This includes inter alia, writing a Strategic Vision for the Middle East Bureau, leading the development of a ThinkPiece envisioning the future of PSE in the MENA region, developing and leading monthly training webinars widely broadcasted throughout MENA and USAID/Washington, and creating an actionable approach to engaging the private sector in the work of USAID.
Kent has broad and proven strategic management and leadership experience as well as economic, political and cultural understanding from having worked in nearly 60 countries. Mr. Ford is a two-time entrepreneur, most recently as co-founder and Managing Director of Global Development Solutions, where he directed the establishment, growth and leadership of a global network of staff and consultants spanning four continents.
Kent co-developed the integrated value chain and market analysis methodology used by the World Bank, Asian Development Bank and sovereign governments to rigorously analyze agriculture and non-agriculture value chains to determine areas where foreign and domestic investment, access to finance and technical intervention would enhance the competitive position of entire market systems. He designed and spearheaded regional Trade and Investment initiatives by bringing together governments, private sector actors, NGOs, municipalities and development agencies—an innovative approach designed help businesses access new markets leading to millions of dollars in trade, investment, and market linkages. He has spent a total of eight years living in, working on and leading in-country private sector development project teams in the West Bank/Gaza, Albania, Kosovo, Nigeria and Uganda.
David Townsend
ICT Sector Advisor
Mr. Townsend is an international expert in ICT policy and economics and the leader of GBI’s Universal Service and Access Fund Support Program. For more than 25 years, Mr. Townsend has been a leading contributor to the evolution of the communications sector worldwide, and has advised governments in more than 40 countries on economic issues and policy options for ICTs. He has been one of the pioneers in the design of Universal Service Funds in numerous countries, and has worked extensively with the World Bank and the UN, among others.
Kimberly Hamilton
Director of Operations, MCC / Business Development Manager
Having joined Integra in 2012, Kimberly has provided technical and operational support for over 20 projects at the firm over the past decade. Currently, she serves as the Director of Operations for Integra’s Millennium Challenge Corporation (MCC) portfolio, working alongside technical staff and MCC representatives to ensure projects and deliverables meet client expectations and contractual requirements. She also serves the dual role of Business Development Manager, working directly with the CEO and CTO to pursue, manage, and execute partnerships and proposal efforts. This includes potential opportunities with a variety of USG-funded clients such as USAID, MCC, and the World Bank, among others.
Kimberly also provides operational and technical support on projects. This includes her current role as Operations Manager and Researcher for USAID’s performance evaluation of the U.S. Women’s Global Development and Prosperity Initiative, the first government-wide effort to advance women’s economic empowerment. She also provides operational oversight of Integra’s two-year-long engagement with USAID to support Vietnam’s development and implementation of public-private partnerships. In previous positions, she conducted field research for a variety of agricultural, M&E, and political economy activities, mostly in Southeast Asia and East Africa. Her favorite assignment to date was conducting field research for an agricultural market assessment in the Philippines for MCC, specifically focused on the value and supply chains of processed mango products. In addition to interviewing and analyzing data from smallholder farmers, mango traders, and exporters to inform MCC’s investments, mango tastings were a nice perk of the job.
Pin Thanesnant
Director of Operations, USAID Portfolio
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project. Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond.
Brenna Casey
Operations Specialist
Brenna Casey joined Integra as an Associate in November 2018. She performs project backstopping for USAID and Millennium Challenge Corporation (MCC) projects, including but not limited to development of SOWs/concept notes; consultant recruitment and contracting; budget development, reporting and analysis; quality assurance and contractual compliance; travel coordination and logistics; project reporting; and project launch and close out activities. Other responsibilities include contributing to technical desk research and report writing. She also supports new business development, including responding to SSNs and RFIs, and past performance write ups, RFP/RFQ compliance, recruiting and personnel matrices, and coordination with partners and preparation of teaming agreements and cost information for proposals.
Brenna also currently serves as Private Sector Engagement (PSE) Specialist under Integra’s PSE practice area. She serves as Operations Lead for a $1.5M+ PSE Activity under the USAID LEAP III contract, where she works with a team of 12+ consultants in the co-creation and implementation of PSE Action Plans for the Middle East Bureau and nine Operating Units in the region. Activities include Bureau and Mission workshops and trainings, a listening tour, development of Mission PSE portfolio reviews and integration analyses, a PSE thought piece, and remote and in-person private sector outreach. Under this activity, she participated in a 2-week field visit across four cities in Morocco and interviewed private sector actors representing five key sectors, as well as 1-week of PSE brainstorming sessions with USAID/Egypt staff in Cairo for their PSE Action Plan and CDCS. Her favorite experience to date was leading the PSE brainstorming session with the Basic Education technical team in Cairo. As PSE Specialist, Ms. Casey has also provided technical support to the USAID/Egypt 2020 Private Sector Landscape Assessment (PSLA).
Ms. Casey holds a BA in Foreign Affairs and Psychology and a minor in Religous Studies (Islam) from the University of Virginia. She is professionally certified in Project Management from the University of Virginia and the Project Management Institute. She is currently applying to pursue her graduate studies in Washington, D.C. In her free time she loves reading a good book on the Rappahannock River in Urbanna, Virginia.
Ms. Cazier serves as an Associate at Integra, providing project management support for the USAID LEAP III and AEO projects, as well as business development support for new opportunities. Prior to joining Integra, Isabella worked on the Programs team at World Learning, managing international youth exchange programs across the Americas. She has worked extensively in Latin America on youth development programs, and credits this opportunity with shaping her interest in international affairs. Isabella is PMI certified, and holds an MA in International Affairs and Development from The George Washington University, and a BA in Anthropology and Russian Literature from Trinity University in San Antonio, Texas.
Isabella started at Integra in February 2020, and has worked on a range of projects, including the Tiger Matters Knowledge Management events which coincided with World Wildlife Day, the assessment of Democracy, Rights and Governance in the Pacific Islands region and the Mid-Term Evaluation of USAID/Rwanda’s Hinga Weze program. Working at a small business like Integra means that employees have the opportunity to develop professional skills very quickly, and the expertise on the team always leads to fascinating conversations around the virtual lunch table.
Isabella moved around a lot growing up, living in four countries before moving to the United States for college.
Ganyapak (Pin) Thanesnant Director of Operations
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project.
Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond. While Ms. Thanesnant has spent over eight years in Washington, D.C., she was raised in six countries before coming to the United States to pursue her undergraduate degree. She is fluent in Thai and English, and conversational in French. She enjoys cooking, swimming, and going on hikes with her German Shepherd, Havana. More details can be found here.