USAID Report
A key recommendation by a USAID report that was released in June and titled “Emerging Technology and Practice for Conservation Communications in Africa” is for international development agencies to institutionalize good practice in the use of ICTs for Conservation. The report noted that while the conservation community has a wealth of experience in harnessing ICTs and communications among its many members, the distribution of this expertise is uneven.
Ambassador-at-Large for Global Women’s Issues, Melanne Verveer. (Photo: US Dept of State)
On Monday, July 23, 2012 the Center for American Progress hosted Ambassador-at-Large for Global Women’s Issues, Melanne Verveer for a discussion on “Women’s Economic Success and Global Growth.” Amb. Verveer’s talk focused on the crucial role women play in sustainable development and economic growth worldwide. US women generate $3.5 trillion yearly, and women’s employment in developing countries contributes more to the global economy than China. By 2050, women will control 2/3 of all spending worldwide. Noting that women traditionally spend their earnings in sectors that create a multiplier effect (i.e., health, education, food), Amb. Verveer emphasized the tremendous consumer power women will wield in global markets. She also highlighted growing research that shows how countries where women’s rights are more closely equal to those of men are more peaceful and prosperous than countries that ignore, marginalize or limit the role of women.
Amb. Verveer spoke of three main areas the State Department focuses on increasing the role and influence of women: Economic Empowerment, Women in Development, and Peace and Security. Within the Women in Development sector, three initiatives discussed fit squarely within Integra’s areas of expertise: Feed the Future (Agriculture), Global Climate Change Initiative (Environment) and mWomen (Information and Communications Technology).
Agriculture: Women are vital to agricultural development, often making up the majority of farmers in developing countries and the backbone of agriculture-based economies. FAO reports claim that if men and women farmers had equal access to credit, training, property rights and technical inputs, yields could improve 20 to 30 percent and the number of malnourished people worldwide could be reduced by 150 million people.
Environment: Women bear the burdens of climate change disproportionately more than men. Yet women are uniquely empowered to address climate change because of their central role in agriculture, forest management, and running the home (i.e., making crucial energy decisions as pertains to energy sources used in the home).
ICT4D: Increased technological access creates opportunities for financial security and independence. With mobile access, women are able to gain information about the current market, including data on pricing and weather systems, in addition to business insights and trainings, access to support networks, and the ability to transfer and save funds. “The significance of mobile technology cannot be underrated,” said Ambassador Verveer, who emphasized both the economic and social value of mobile technology. While 350 million women still do not have access to cell phones, the State Department is working to bridge this gap in connectivity through various initiatives, including the GSMA mWomen initiative. mWomen is committed to reducing this gender gap in connectivity by 50%.
In each development sector highlighted, Ambassador Verveer reiterated that gender equality is not only smart economics, but in line with US values and “a moral imperative of the 21st Century.” While the State Department and USAID continue to add gender guidance components to trainings and major international initiatives, true change will only be achieved once gender equality becomes institutionalized and integrated across all bureaus. Women’s rights need to be viewed as human rights essential to fostering economic growth, social stability and a more peaceful prosperity worldwide.
To view full event video, click here. To read Ambassador Verveer’s article on “Why Women Are a Foreign Policy Issue,” click here.
Photo Credit: Anupam Nath / AP
In an ode to International Women’s Day, we wanted to review a few of the mobile health projects and programs directly focused on women’s health issues. mHealth has a great variance in the type of applications used to promote and assist in women’s health. This ranges from sending health information about pregnancy via basic text messaging to more advanced tools that allow community health workers to collect data, diagnosis diseases, and refer patients. As the need and ability to extend health information to women in developing countries increases, here is a diverse set of examples that have been used or are in current use.
MOTECH
Launched in Ghana, the Grameen Foundation’s Mobile Technology for Community Health (MoTECH) initiative has a duel focus – providing health information to pregnant women and arming community health workers with applications to track the services provide to women and children. This project was funded by the Gates Foundation and has worked in partnership with Columbia University’s Mailman School of Public Health and the Ghana Health Service. The “Mobile Midwife” application provides pregnant women with time-specific information about their pregnancy via text or voice messages. This includes reminders about seeking care, advice on how to deal with specific challenges during pregnancy, and knowledge about best practices and child development. The Nurses’ Application allows community health workers to register and track the care provided to patients in the region. By recording patient data in the MOTECH Java application and sending it to the MOTECH database, the system captures the data and can send automatic reminders to nurses for when and what type of follow up care to provide. For more information about the MOTECH as well as the lessons learned, read the report from March 2011, “Mobile Technology for Community Health in Ghana: What It Is and What Grameen Foundation Has Learned So Far.”
MAMA
Launch in May 2011, MAMA (Mobile Alliance for Maternal Action) is a public-private partnership focused leveraging mobile connectivity to improve information and access to health care for pregnant and new mothers in developing countries. USAID and Johnson & Johnson are the founding partners, and the United Nations Foundation, the mHealth Alliance, and BabyCenter are supporting partners. This initial 3-year, $10 million investment from USAID and J&J is being used to build and expand global capacity of new and current mHelath programs in three countries – Bangladesh, South Africa, and India. The beauty of the MAMA Partnership is the focus on country ownership through these partners. And each country has a separate focus based on the specific needs and problems of the maternal health. In Bangladesh, the focus is to decrease maternal morbidity and mortality through stage-based health messages via mobile phones to low-income and at-risk mothers. The public-private partnership network in Bangladesh has already been established. Lead by D.Net, it includes technology developers (InSTEDD, SSD-Tech), corporate sponsors (BEXIMCO), outreach NGOs (Save the Children, BRAC), mobile operators (Airtel, Grameenphone, Banglalink), content providers (MCC Ltd), media (Unitrend Limited, Brand Forum), researchers (ICDDR, B), and government agencies (Ministry of Health and Family Welfare). In India, MAMA is completing a landscape analysis to understand the complex cultural environment and see in what areas mobile phones can be utilized to improve maternal health throughout the country. Finally, in South Africa, MAMA has partnered with the Praekelt Foundation (lead partner), Wits Reproductive Health and HIV Institute, and Cell-life to provide messages to pregnant and new mothers about receiving earlier antenatal care, prevention mother-to-child HIV transmission, and exclusively breastfeeding.
CycleTel
Developed by the Institute for Reproductive Health (IRH) at Georgetown University, CycleTel is an innovative solution, combining a previously used family planning technique with mobile phones. In 2001, IRH created the Standard Days Method (SDM) as a low-cost alternative to family planning based on a women’s menstrual cycle. By avoiding intercourse on a woman’s most fertile days during her menstrual cycle, days 8 to 19, there is only a 5% chance of becoming pregnant. Having developed the system, IRH saw a natural fit with mobile phones. In the original set up, women would use Cyclebeads (multiple colored beads used to represent specific days of a menstrual cycle) to keep track of when they are more likely to become pregnant. Using the same idea, the CycleTel replaced the beads with a mobile phone. Each month on the first day of menses, a women text messages the system. Utilizing FrontlineSMS, it then responds by sending a message showing which days she could get pregnant. In 2009, IRH conducted a research study in the region of Uttar Pradesh, India. The pilot showed the need to tweak the system to fit the region context including the local languages and women’s past experience using mobile phones. But it also showed the willingness of women and men to pay for the service in order to avoid unwanted pregnancies. This program is being operated under to the Fertility Awareness-Based Methods (FAM) Project which is funded by USAID.
Dunia Wanita
Dunia Wanita, which means World of Women, was launched in February 2010 by Telkomsel, a MNO in Indonesia. It is a part of the MNO’s value-added services applications and is specifically for women to receive information on a number of different topics, including health. The subscription costs $0.12 per day. By dialing *468#, women have access to a “one stop info service.” By selecting “Cantik Sehat” (Health and Beautiful), women can receive health information and advice from famous Indonesian doctors. The voice messages include information about sexual health, pregnancy, and healthy living.
These are just a few examples of mobile health applications that are available to women in the developing world. The applications vary in information provided, media used, and business models utilized. This is a great illustration of how diverse mobile health can be in order to reach a targeted group within a country, based on infrastructure, location, health knowledge, and mobile usage/connectivity.
Arthur Zang - Photo Credit: http://www.rnw.nl/africa
A 24 year-old Cameroonian has invented a touch screen medical tablet that enables heart examinations such as the electrocardiogram (ECG) to be performed at remote, rural locations while the results of the test are transferred remotely to specialists for interpretation.
The touch screen tablet – Cardiopad was invented by Arthur Zang, a young computer engineer born and trained in Cameroon at the Ecole Nationale Supérieure Polytechnique (ENSP) in Yaounde.
According to Zang, the Cardiopad is “the first fully touch screen medical tablet made in Cameroon and in Africa.” He believes it is an invention that could save numerous human lives, and says the reliability of the pad device is as high as 97.5%. Zang says he invented the device in order to facilitate the treatment of patients with heart disease across Cameroon and the rest of Africa. So far, several medical tests have been carried out with the Cardiopad which have been validated by the Cameroonian scientific community.
“The tablet is used as a classical electrocardiograph device: electrodes are placed on the patient and connected to a module that, in turn, connects to the tablet. When a medical examination is performed on a patient in a remote village, for example, the results are transmitted from the nurse’s tablet to that of the doctor who then interprets them, says Radio Netherlands.”
While doing his academic internship at the General Hospital of Yaounde, in 2010, Arthur Zang became aware of the difficulties faced by Cameroonians in accessing care related to the heart. The Central African country has an approximately 40 cardiologists for about 20 million population with almost all these cardiologists located in the two large cities of Yaounde and Douala.
Access to cardiologist by patients especially those living in remote cities is therefore a huge challenge. This severe deficit of medical personnel means that patients with heart ailments usually have to travel long distances to undergo heart examinations and consult with doctors. Even at that, it is still not easy. On some occasions, patients must make appointments months in advance, and some even die in the process of waiting for their appointment.
Photo Credit: Cardiopad
This is how the technology works. Both the cardiologist (in the city) and the nurse (in the remote community) need to have the Cardiopad. A patient in the remote community is connected to electrodes placed on his heart. These electrodes are connected to a module called Cardiopad Acquisition Mobile (CAM) via a Bluetooth interface, which transmits the heart signal to the Cardiopad after the signal has been digitized. The nurse can then read the heart beats, heart rate, and the intervals between each beat displayed on the Cardiopad, etc. All these data are then stored in a file and sent to the cardiologist’s Cardiopad via a mobile telecommunication network.
The Cardiopad is already generating a lot of interest in African tech and medical circles. Zang believes his invention will cut down the cost of heart examinations and he is currently looking for venture capital to commercially produce the device. Visit here for detailed information on the Cardiopad and its inventor.
Eric Sarriot @ the Talk - Photo Credit: Ben Addom
“I suspect that the world you’re dealing with is even more complex than the world we’re dealing with in health…health is dealt with by doctors, a very simple minded people, but your field is probably more complex.” Those are the words of Eric Sarriot, Technical Director, CEDARS at ICF International.
Eric was speaking on the topic “Emergence of Sustainability in a Complex System: Are Lessons From the Health Sector Applicable to Food Security?” during January 2012 USAID’s Microlinks Breakfast Seminar in Washington DC.
Eric brought two challenging concepts together – “sustainability” and “systems” to help understand the question whether sustainability strategies for health system strengthening (HSS) can be applied to food security. He noted that development programs in general intervene on specific problems, gaps in performance, and deficits in capacity. And to do so, there is the need for workable plans and log frames. These imply a very rational use of linearity but when it comes to dealing with sustainability and the number of actors—‘stakeholders’—at play, it just gets too complicated or rather ‘complex’.
Photo Credit: CEDARS Center
So beginning with his view of a system, he argues that a complex, adaptive systems by some definitions will have a large number of agents/actors that are diverse and try to adapt to each other. The adaptation process to each other results in the complexity of the system. He went on to define sustainability in HSS as an (emerging) property of a system embedded in a larger environment in which interdependent actors through negotiated and coordinated social interactions, allow the expression of their respective and collective capabilities to maintain and improve the health of vulnerable population.
Using the sustainability framework developed at CEDARS through research with communities and practitioners, Eric shared their experiences with the health sector from Bangladesh. The health system in Bangladesh at some point was in equilibrium with interactions among diverse actors.
Process Towards new Equilibrium by CEDARS
This equilibrium was punctuated as a result of an external intervention that sent shock to the system leading to the shaking of the equilibrium. And by the end of the project, there was a new equilibrium which as achieved through things that were planned for and others that were not planned for. In effect, the actors found another way to interact that created the new equilibrium.
From this experience made available through a detailed report, the study posited that at least some of the lessons that have been learned about how health systems actually behave as “systems”—complex adaptive systems—may be relevant to the world of food security and value chain interventions. Also, observed is that complexity increases rather than decreases when it comes to sustainable food security and the role of value chains.
Can elements of this model help value chain efforts better plan for and evaluate the ultimate sustainability of food security of households?
Yes, I believe the elements of the sustainability framework for HSS can help agriculture and food security value chain system to better plan for and evaluate the ultimate sustainability of food security of households.
I totally agree with Eric on his statement that the world of food security, agriculture and value chain is more complex than the world of health. Firstly, I think the nature of the agricultural value chain – actors from research and development, input manufactures and suppliers, producers, transportation and logistics, processors and manufacturers, wholesalers and retailers, and the consumers – really makes it more complex than health.
Secondly, while “health services” aim at ensuring healthy lives of its users, “agricultural services” are aimed at building the capacities of its users to increase their productivity. For example, farmers are provided with agricultural advisory service to know when to sow their crops, when to spray, and when to market their products; and agricultural commodity traders are informed of the prices and locations of potential commodities to be able find the right market.
Thirdly, even though the health system is complex, all the actors have a common goal of providing health services to a vulnerable population in order to maintain and improve their health. So the users are more or less “passive recipients” of these services. Within the agriculture and food security value chain system, however, there are multiple recipients of the services as well as producers, making it more complex than health system. Farmers provide and receive agricultural services just as researchers, traders, and extension officers.
These features of the agriculture and food security value chain “system” and its larger environment with multiple interdependent actors, demand for a well coordinated and negotiated social interactions as required in the health system, to keep it sustained.
The place for ICTs
The complexity of the system and its associated interactions calls for effective communication networks, and this is where the importance of information and communication technologies (ICTs) could be realized. The sustainability framework presented by CEDARS, recognized the importance of a consistent data use to allow information-based decision-making and action. ICT for agriculture and food security projects should therefore be seen as value added services to ensure that actors within the system have access to timely and appropriate information for sustainable food security.
ICTs could be used in the following ways for increased information flow among the interacting actors:
How do we balance results and learning from these two systems?
I believe the key is collaboration. Realization of the ‘sustainability framework’ within the health system in any given community depends on the food security situation of that system. A closer look at the actors within the health system will reveal one or more ties with the food security and agriculture value chain system. Disturbing the equilibrium within the food security and agriculture value chain system will invariably disorganize the orientation of actors within the health system. Therefore to ensure that new equilibrium is maintained years after the intervention, actors must not see themselves as isolates but as components of the larger environment comprising of a number of systems.
Microlinks and its activities
Microlinks Staff Introducing the Breakfast Seminar - Photo Credit (Ben Addom)
Microlinks captures new learning in microenterprise development, disseminates it among practitioners, USAID mission staff, and other donors, and connects those actors to each other in order to improve development outcomes around the world. Using a knowledge-driven approach to microenterprise development, Microlinks aims to extend and multiply the impact of the learning and innovation developed through microenterprise research and practice. Visit Microlinks for more information on this presentation – the screencast and the transcript of the presentation, as well as future events.
The USAID’s Microenterprise Development office supports Microlinks and a broad array of knowledge-sharing tools, strategies, and events through the Knowledge-Driven Microenterprise Development program, implemented by The QED Group, LLC and its sub-contractors, International Resources Group and Training Resources Group.
Nigeria may be joining a number of African countries in prioritizing mHealth as a way to improve the country’s troubled healthcare system. At a recent mobile Health workshop in Nigeria that was put together by the African telecommunications company MTN, stakeholders voted for the nation to adopt a mobile healthcare system.
Omobola Johnson, Nigeria's Minister of Technology and Communications
According to some, Nigeria is among the countries leading the way in using mobile health services. Several mobile companies operate there, with MTN serving the largest population percentage followed by Globacom, Zain and Etisalat. The Nigerian Communications Commission estimates that around 105 million of the country’s 155 million people were subscribed to a mobile service provider in August 2011.
Nigeria faces many challenges in expanding its healthcare system, such as a lack of infrastructure, a shortage of trained healthcare professionals, high illiteracy rates and unreliable power sources. The nation’s government has made some efforts to address these challenges in order to meet the Millennium Development Goals. The National Primary Healthcare Development Agency operates under the Health Ministry to promote and support the development of a high quality primary healthcare system.
Photo credit: eHealth Nigeria
But is the Nigerian government prioritizing mHealth as a means to improve healthcare delivery? Omobola Johnson, Nigeria’s recently appointed Technology and Communications Minister, has been pushing toward nationwide mobile coverage as well as the implementation of emergency call centers and phone lines. However, when Johnson revealed the Ministry’s mandate at the end of August, the use of mobile devices for improved healthcare was not mentioned specifically.
Many individuals, private companies, civil society organizations, and aid agencies feel that Nigeria should embrace mHealth as a mechanism for repositioning the country’s healthcare system. Through fuller adoption of mHealth into the healthcare delivery system, many more people could be reached. But the government will need to place mHealth at the top of the agenda and support mHealth initiatives should the emerging field succeed in improving Nigeria’s healthcare.
There are numerous ICT projects that focus on maternal health, many designed to reach women in rural areas where there is a severe lack of healthcare services. Mhealth in particular – the use of mobile phones to improve health – has taken off as a tool for providing critical information to pregnant and new mothers. In USAID’s MAMA project, for example, pregnant women in Bangladesh receive weekly information updates via text or voice message.
Photo credit: Open Ideo
But what is the best method for disseminating health information to rural women? How can the women learn and interpret the information in a way in which they can understand its value, making certain behavior changes if needed? Vikram Parmar, a professor at the Delft University of Technology in the Netherlands, attempted to find this out through research conducted in India with 120 women from seven different rural villages. Parmar wanted to know how to motivate users of a Primary Health Information System (PHIS) to adopt positive health practices through designing and developing a Health Information System that maximized information dissemination.
Parmar wanted to explore how to improve information dissemination where health ICT projects had fallen short in three areas. First, he was concerned with the limited impact of Health Information Systems in educating rural users, as well as ICT-based health interventions such as film showings and radio program broadcasts that had not improved the health practices of rural target audiences. Secondly, the typical content and design of Health Information Systems did not encourage regular use due to the “non-persuasive setting of health interventions,” resulting in an information gap between rural women and primary health information. Finally, HIS deployed to rural users were based on content developed for urban users, resulting in a mismatch between the information given to rural women and the information they actually needed. In particular, maternal health and other personal women’s health issues had not been addressed.
Parmar proposed addressing these problems by employing a user-centered design framework to develop ICT interventions (see framework in full below). He tested this framework in the context of the PHIS. The results of his exploratory research indicated that the rural women’s knowledge had improved after interacting with the PHIS, signifying the importance of understanding user needs, taking into account existing social beliefs and practices related to health issues. Using this framework could improve information dissemination, resulting in positive change in rural women’s health-related practices.
Mobile Health Live recently held a live broadcast webinar from Kuala Lumpur to examine the role of mobile operators in the delivery of mobile health services.
The webinar was moderated by Richard Cockle of the GSMA and featured contributions from Claire Margaret Featherstone of Maxis, Irfan Goandal from Qtel, Dr Mubbashir Iftikhar from KPJ Healthcare and Craig Friedrichs from the GSMA.
The panel discussed the opportunities open to operators working within the mobile health sector, and highlighted a number of specific areas of interest where operators can provide tangible benefits to healthcare partners and their patients. According to the panel, support for a stretched public sector and the remote monitoring of patients with lifestyle diseases, such as diabetes and hypertension, are two key services that mobile operators can provide for the mobile health sector
The panel recognised the complex nature of the healthcare industry with multiple stakeholders and country specific regulation affecting local markets and discussed some of the work being undertaken to help facilitate the integration of mobile services into existing value chains.
If you weren’t able to tune in live to the webinar, you can now watch it on demand.
U.S. based social enterprise Sproxil announced the start of its counterfeit drug detection program in India two weeks ago. This comes after the company announced it would receive a $1.8 million financial backing from Acumen Fund to expand its operations to India back in March 2011.
Sproxil is well known for its Mobile Product Authentication (MPA) architecture which fights the distribution of counterfeit drugs in developing nations. The MPA system takes advantage of the mobile phone market which is widely accessible in Africa. MPA uses scratch off cards that come with purchased drugs. These scratch off cards display a unique identifier which is texted to the pharmaceutical supplier to verify the authenticity of the drugs.
Photo Credit: Sproxil
When drugs depart the factory they are manufactured at, the scratch off card with the unique identifier accompanies every package manufactured ensuring authenticity from the source. When the drug is purchased, customers can scratch the card and text the identifier to a number provided by Sproxil from any cell phone and receive verification within seconds on the authenticity of the drugs. Sproxil says the texts are free of charge to the consumer.
Sproxil has affected the lives of many uninformed consumers before going into India. They established the first national mobile-based anti-counterfeit program in Africa and has already sold millions of anti-counterfeit labels which provide services to several global pharmaceutical companies, the company says. Drug suppliers in Africa that have lost potential revenue claimed to have covered for their losses and even experienced growth after using MPA.
Sproxil moves to a market in India that is suffering from counterfeit drug trade. “India has one of the largest pharmaceutical markets in the world, but is plagued by counterfeit (spurious) medicines made elsewhere that tarnish brand India,” said Ashifi Gogo, CEO of Sproxil. Gogo cites the recent success of a pilot program in Nigeria as the basis to expand to India. Sproxil’s Mobile Product Authentication technology has touched the lives of over 80,000 people, helping patients avoid getting ripped off by counterfeiters,” said Gogo.
Photo Crdit: SRxA
The world of counterfeit drug trade is a devastating one. According to the World Health Organization (WHO), up to 30% of drugs sold in developing nations are counterfeit with the counterfeit drug market estimated at $200 billion by the World Customs Organization (WCO). The number of deaths and drug resistance levels continue to rise due to consumption of fake drugs, which is creating a healthcare nightmare.
The MPA system is a cost effective and relatively simple way to track fake drugs for both consumers and (authentic)drug suppliers. To allay the costs of his service, Gogo thinks his system gets drug counterfeiters to pay for MPA services. “Consumers are not paying, government is not paying as well. Pharmaceuticals are paying Sproxil to recoup shares lost to counterfeiters. So in some sense, the counterfeiters are paying for this service.”
In any case, Sproxil seems poised to make a dent in India’s counterfeit drug trade, and it is much needed.
Iraq’s largest private telecommunications company, Asiacell, announced this week the launch of its mobile health content download and SMS service which is now available to its prepaid and postpaid subscribers. Asiacell is the only mobile telecom company providing coverage for all of Iraq.
An Iraqi man holds a cell phone. Photo Credit: Mario Tama, Getty Images
The new service offers information on various health practices which can be discriminately selected by the user. Asiacell offers a weekly and a daily health update service. The daily health updates include information on women’s health, men’s health, children’s health, dieting, mental health, and diabetes. Albeit a little more limited, the weekly updates is a downloadable service which only cover topics such as sports and fitness, mental health, and emergency medicine.
Customers can subscribe to the daily SMS service, by sending a blank SMS message to the toll-free short code “2330”, and then send their preferred health topic, which they can choose from a list that will be automatically sent via SMS, to short code “2331”. This service costs IQD 2,500 ($2.14) per month.
Subscribers can also download content on a weekly basis by sending the number “1” to short code “2332” for sports and fitness information, or to “2333” for mental health information, or to “2334” for emergency medicine information. This service costs IQD 2,000 ($1.71) per month.
A similar service operates in India called mDhil which uses SMS to send health messages on various topics. The service overcame social stigmas regarding certain topics of health such as reproductive health, and became one of the most successful mHealth programs in India. Asiacell’s new service faces identical hurdles in Iraq and hopes to prevail like mDhil did.
Photo Credit: Asiacell
Asiacell is the only telecom provider to cover all of Iraq. They provide services to nearly 8 million of the estimated 31 million living in Iraq. This is remarkable given that just 5 years ago under the reign of Saddam Hussein, less than one million Iraqis had access to land lines and the average civilian did not have access to a mobile phone. Despite that and the war which ruined telecommunication infrastructure, Iraqis now have steady access to telecom services, especially mobile phones.
It is probably due to the increased access to information that has led Iraqis to become more health conscious claims Asiacell. Dr. Mustafa Adil, an Iraqi physician, said that maintaining a healthy lifestyle has become a major concern for communities, as people are more aware of the importance of following the latest health advancements and practices. He explained that Asiacell’s Mobile Health service supports the healthcare sector’s goal to promote sound health habits.
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Monitoring, Evaluation, and Learning (MEL) Director
Mr. Torosyan leads one of the firm’s practice areas as the Director of Monitoring, Evaluation, and Learning. He brings 18 years of experience in USAID and other donor-funded project management, evaluation, and consulting roles in more than 15 countries across Europe, Asia, and Africa. Half of his career was dedicated to delivering development consulting assignments in field offices as Project Director, Team Leader, and Policy Advisor in projects funded by USAID, The World Bank, ADB, UNDP, and EU. The remaining half was devoted to managing USAID-funded projects from the corporate headquarters of development consulting firms in the Washington, D.C. area.
Mr. Torosyan’s technical expertise spans a wide range of private sector development topics, such as the improved enabling environment for trade and investment, firm-level competitiveness enhancement, value chain development, and increasing SME access to finance. He also has in-depth knowledge of public sector governance reform issues, including evidence-based decision-making practices, impact assessment schemes, regulatory convergence with international standards, reform of state-owned enterprises in the energy and other infrastructural sectors, anti-corruption, and improved public service delivery via Govtech solutions.
Beyond his extensive project management and advisory work, Mr. Torosyan has a decade of experience in project performance evaluation and monitoring. He has demonstrated his expertise in Monitoring and Evaluation Lead roles at a development consulting firm in Washington, DC, and as an independent Evaluation Team Leader and Principal Evaluator of multiple donor-funded projects in Europe and Asia.
Mr. Torosyan holds a Master of Advanced Studies degree in International Law and Economics from the University of Bern, World Trade Institute, Switzerland. He was also a research fellow at the University of Muenster, Germany, specializing in institutional economics, which led to a Doctor of Economics degree from the Institute of Economic Research. He speaks Armenian and Russian fluently.
Ms. Brenda Lee Pearson is the Research Director for the Integra-managed USAID Learning, Evaluation, and Analysis Project (LEAP III) and has served as Team Leader for economic growth performance evaluations in Georgia, Kenya, Ukraine, and USAID’s global programs: CATALYZE, EDGE, US-SEGA, Women’s Economic Empowerment Fund. She served as the gender and social inclusion advisor to USAID/India and Indo-Pacific Strategy from 2020-21. She has been Team Leader for democracy, human rights and governance assessments and political economy analyses in Bosnia Herzegovina, Bulgaria, Guyana, Honduras, Kosovo, Malawi, Romania and Tanzania. She served as global coordinator of nutrition programming for the United Nations World Food Programme, FAO, UNICEF and WHO. Ms. Pearson has provided technical assistance to projects funded by USAID, State Department, Millennium Challenge Corporation, DfID, AustraliaAid, World Bank, and UN agencies in 50 countries, and authored more than 100 articles. Ms. Pearson is the President of Cui Prodest, LLC, a woman-owned small business (www.cuiprodest.org) that partners frequently with Integra. Earlier in her career, she served as Chief of Party in Cambodia, Croatia, Egypt, N. Macedonia, Tanzania and Yemen.
Mr. Levine is a senior new business, project management and private sector development specialist with over 20 years direct experience in the design, oversight and implementation of complex international technical assistance programs, including extensive work in Latin America, Eastern Europe, Asia and Africa. He is well versed in private sector development, agriculture, land use planning and international best business practices, with a strong track record for facilitating stakeholder relationships for tangible and practical results. He has a proven track record for impact with USAID, MCC, DFID and other donors, working as both a Team Leader, Chief of Party, or key member of a multi-disciplinary team on both innovative projects and winning proposals. Prior experience as Executive or Practice Area lead who helped grow technical, financial and human capital for firms/clients, including leadership of USAID projects valued at between US$25 – $75 million.
Elizabeth Ferris is Research Professor with the Institute for the Study of International Migration at Georgetown University’s School of Foreign Service and an adjunct professor in the Georgetown Law School. From January-September 2016, she served as Senior Advisor to the UN General Assembly’s Summit for Refugees and Migrants in New York. She presently serves as an expert advisor to the UN Secretary-General’s High-Level Panel on Internal Displacement.
From 2006-2015, she was a Senior Fellow and co-director of the Brookings-LSE Project on Internal Displacement where she worked to support understanding and protection of internally displaced persons. Prior to joining Brookings, she spent 20 years working in the field of humanitarian assistance, most recently in Geneva, Switzerland at the World Council of Churches. She has also served as the director of the Church World Service’s Immigration and Refugee Program, as research director for the Life & Peace Institute in Uppsala, Sweden and as a Fulbright professor at the Universidad Autónoma de México. Her teaching experience has included positions at Lafayette College, Miami University and Pembroke State University. She has written extensively on refugee, migration and humanitarian issues, including The Politics of Protection: The Limits of Humanitarian Action (Brookings Institution Press, 2011), Consequences of Chaos: Syria’s Humanitarian Crisis and the Failure to Protect, with Kemal Kirsici (Brookings Institution Press, 2016). Her latest book, Refugees, Migration and Global Governance: Negotiating the Global Compacts, with Katharine Donato, was published by Routledge in 2019. She received her BA degree from Duke University and her MA and PhD degrees from the University of Florida.
Quang Phan has a 20-year track record of performance in running some of the most impactful projects in Vietnam and in the Mekong Region. These projects range from innovation and technology, sustainable public private policy dialogue and regulatory reform, and trade and investment facilitation. As an out of the box thinker, Quang has good judgement and a good sense of humour. He knows how to turn vision into ideas, and ideas into actions and results. He builds high performing teams and networks.
Quang has served as Integra’s Country Director in Vietnam since 2018 and leads the development and implementation of the USAID funded project in reforming PPP regulations and practices in Vietnam. Working with the home office and USAID/Vietnam, Quang has mobilized a team of international and local experts to work with the Ministry of Planning and Investment, the National Assembly, the Vietnam Chamber of Commerce and Industry and the business community on developing the first PPP Law of Vietnam. The team has built the capacity of a public private partnership committee that advocates for good PPP regulations and practices in Vietnam and piloted a PPP pipeline development tool in two provinces.
Theresa Miles
Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Penelope is an Associate at Integra, where she supports a variety of USAID and MCC-funded projects. She has more than five years of experience in operations and project management and provides backstopping support on activities. Responsibilities include managing activity budgets, providing logistical support, recruiting, contracts, and travel preparations. Other experience includes data collection, program evaluation, quality assurance, and two years of program implementation in Guatemala.
Penelope holds an MS in Conflict Analysis and Resolution from George Mason University with a concentration in Prevention, Reconstruction and Stabilization, and a BA in International Affairs from James Madison University. When not working, Penelope enjoys international travel or camping in the amazing US National Parks.
Learning and Evaluation Director
Kethi Mullei is a social researcher and qualitative analyst with over 15 years of experience working in development in Sub-Saharan Africa, primarily East Africa. Her most recent long-term position was with the BMGF CIFF & Hewlett – funded program, HCDExchange, serving as the Learning Lead. She recently joined Integra as Learning and Evaluation Director to support the USAID/Kenya & East Africa Mission.
Kethi is a passionate learner and researcher with a background in global public health and a keen interest in generating evidence on the value of applying simple, replicable yet rigorous human-centered and action-oriented methodologies for optimal application in improving the quality of global health interventions and outcomes in the Global South. She brings a great wealth of experience in health policy analysis & development, protocol & product development (learning agendas, practical guidance), literature/ desk reviews, knowledge management, and application of participatory and one-to-one learning methods in practice (e.g., capturing success stories, appreciative inquiry (AI), outcome harvesting). Having worked for 15 years collaborating with various stakeholders—civil society, research institutions, private sector, and funders/donors—she is an eager contributor to the broad field of global health.
Sarah is an evaluation specialist with broad international experience designing, implementing, and analyzing mixed-methods research and evaluation projects addressing issues in agriculture, food security and nutrition, climate change, women’s empowerment, and the environment. Sarah currently works as an independent consultant to lead and support mixed-method evaluations for USAID, UN Agencies, The Bill and Melinda Gates Foundation, among others. She has supported several Integra activities under the LEAP III project as a data analytics and research design specialist with specific attention to the design and analysis of qualitative data. Recently, she has supported a strategic review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) Initiative, a portfolio performance evaluation of the former USAID Women’s Global Development and Prosperity (W-GDP) Initiative, a strategic review of USAID’s Development Innovation Ventures (DIV) program, and evaluations and assessments in Egypt and Ukraine. She has a dual Ph.D. in Rural Sociology and Human Dimensions of Natural Resources and the Environment, and dual M.S. degrees in Rural Sociology and International Agriculture and Development from Penn State University.
Associate
Meziane is an Associate at Integra, where he supports the MCC-funded Togo project and several other USAID projects. He brings more than seven years of experience working for a global K-12 education non-profit organization where he contributed project management, business intelligence, team management, budget tracking, and recruiting. He is a fluent French speaker and conversational in Spanish and Polish. He holds a BA in Government & Politics from the University of Maryland, College Park. In his free time, he enjoys watching club and international football (soccer) and hiking in the great outdoors.
Technical Advisor – Papua New Guinea
Julienne Kaman serves as the Technical Advisor in Papua New Guinea (PNG) under USAID’s Asia Emerging Opportunities mechanism. Ms. Kaman has spent more than 30 years in the teaching profession, researching and doing consultancies in several PNG universities. She has taken short-term consultancies with the PNG Government and Governments of other Pacific Island countries, namely the Republic of Nauru. Ms. Kaman has also worked with international organizations such as UNICEF, UNDP, UNESCO, and the Incentive Fund Program of the Australian Government and with international nongovernment organizations in the country, namely, Save the Children Fund and Asia Pacific Bureau of Adult Education (ASPBAE) and with local companies such as Tanorama. As a certified and experienced teacher in PNG, Ms. Kaman has also written several contextualized textbooks in the Social Sciences for teachers and students to use at all levels of education in PNG.
Business Environment Sustainability and Transformation (BEST) Director – Vietnam
Mrs. Hoang Anh Do serves as the Business Environment Sustainability and Transformation (BEST) Director in Vietnam under USAID’s Asia Emerging Opportunities mechanism. Before joining Integra, Mrs. Anh Do had experience holding several positions in the developing world and private sector. She served as Deputy Project Director of USAID/Vietnam Competitiveness Initiative (VNCI), leading three impactful initiatives, including 1) Administrative Procedures Reform of the Government of Vietnam (known as Project 30) by the Office of the Government, 2) Regulatory Impact Assessment (RIA) for Ministry of Justice and other stakeholders, 3) Public Private Partnership under Ministry of Planning and Investment, and 4) Provincial Competitiveness Index (PCI) with Vietnam Chamber of Commerce and Industry (VCCI).
She also worked on legal and economic reform in the USAID/Sustaining Technical and Analytical Resources (STAR) project, which helped the State Bank of Vietnam, the Ministry of Finance, the Ministry of Planning and Investment, the Ministry of Industry and Trade, the Ministry of Post and Telematics, the State Audit, different committees of the National Assembly to overwrite Vietnamese legal framework to implement Vietnam commitments under the US-Vietnam Bilateral Trade Agreement.
In the private sector, she established and chaired health tech, agri-tech, and logistics companies. Her vast experience and network in Government and private sector are valuable for her work to accelerate the transformation of Vietnam’s business environment and sustainability.
Program and Business Development Manager
Associate
Kate Fehlenberg is an international development professional with over 20 years of experience across a dozen countries. She has designed, managed, scaled, and evaluated small and multi-million dollar programs in Public Health, Agriculture and Gender. With deep experience in coalition building, systematic assessments of new technologies, and strengthening local systems, Kate is uniquely skilled in Scaling sustainable solutions. Kate has worked for NGOs, researchers, and donors at headquarters and the field in over a dozen countries across Asia and Africa; sat on donor and fundraising committees; run hundreds of workshops, and trained and led teams in numerous countries. In her last overseas assignment (2015-2019), Kate managed a $15M USAID food security project across six countries in Africa. She established the SeedAssure Alliance, a public-private coalition to digitize commercial value chains in Africa to improve Ag technologies accessible to millions of farmers. She currently works with Integra as Director of Scaling Innovations, leading assessments of development investments for their market impact and sustainability potential. Kate has an MPH in Population in Family Health and Complex Emergencies from Columbia University, a Master’s in Civil Engineering from Ga Tech, and a Bachelor’s degree in Environmental Science from Samford University.
Paul Dodds has a JD and over 25 years of experience in development consulting with MCC, USAID, DFID, the World Bank, AUS DFAT and ADB in over 15 countries. He has extensive expertise in legal analysis, policy reform and commercial due diligence, and experience working in AgCLIR analyses in varying capacities, with specific engagements for MCC in Tunisia, Philippines and Benin. In his AgCLIR work for USAID in Liberia, he focused on exploring the possible impacts of regulations restricting access to fresh markets for smallholder farmers and women traders.
Most recently, Paul brought technical expertise to the Integra team working in Bangladesh helping to design a support program for food safety and nutrition, and also on a detailed review of the new Vietnamese public private partnership law, providing background information to encourage the donor support needed for the law to succeed.
Paul studied Economics at Columbia and graduated from Harvard Law School. He spent the first decade of his professional career as a corporate lawyer and general counsel in Boston. He is now based in Little Rock, Arkansas where he owns and manages a growing portfolio of investments in renovated historic homes as his primary occupation. He speaks fluent German, serviceable French, Spanish and Russian and some Khmer.
Ms. Mallory has spent 20 years working with international development consulting firms. She currently serves as Integra’s Controller, and also manages Business Operations for the firm. She is an award-winning United State Air Force retiree who worked in forward locations during Operation Desert Storm and Desert Shield. She provided aid to supply officers, transportation commanders, fighter pilots and many more.
Liesl has been an Associate at Integra for nearly two years, providing project management and operations support for USAID-funded projects. She serves as the lead Associate on the Learning, Evaluation, and Analysis (LEAP III) Project, spearheading reporting mechanisms. She manages many aspects from activity start up to close, including drafting concept notes and work plans; recruiting and managing consultants; tracking budgets; organizing field work logistics; reporting on findings; and designing infographics/presentations to disseminate lessons learned. Liesl also provides support to the Asia Emerging Opportunities (AEO) Project and has worked on more than 30 unique activities, serving as the Operations Lead on 16 activities to date. She has also contributed to performance evaluations, such as the evaluations of the USAID/OFDA LAC Regional Disaster Assistance Program and the Power Africa Transactions and Reforms Program. Prior to joining Integra, she interned at the Asian Development Bank North American Representative Office, assisting in outreach efforts with stakeholders and partner organizations.
She holds an MA in International Development Studies from the Elliott School of International Affairs, George Washington University and a BA in Political Science and International Studies from Pepperdine University. She is a 5th degree black belt in Taekwondo and attributes the global sport as first attracting her to the realm of international relations.
Kaitlyn leads Integra’s quantitative analysis and data collection work as the Data Analytics Manager. Prior to joining the Integra team in 2020, she worked in both project management, and programming and analysis of impact evaluations for a number of research-focused non-profit organizations. She has experience designing evaluation plans, managing quantitative data collection work, performing data analysis using Stata, and developing reports and other dissemination tools for internal and external stakeholders. She has spent the last three years living in Nairobi, Kenya and working throughout East Africa. She has worked in many sectors including global health, agriculture, and digital financial inclusion.
Dr. Ruta Aidis is a leading expert in gender and economic development. She has more than 25 years of experience teaching, researching, consulting and publishing in the area of gender, women’s economic empowerment, entrepreneurship, innovation, institutional development and public policy. She is an award-winning author with over 50 published articles, books and reports. Dr. Aidis has conducted multiple gender-related assessments and consultancies for USAID and other international donor agencies. In 2019, she led USAID’s first global gender analysis of the recycling and waste management sector piloting both the Women’s Economic Empowerment and Equality (WE3) toolkit and recommendations for Women’s Global Development and Prosperity (W-GDP) initiatives.
As part of the LEAP III program, Dr. Aidis is serving as the deputy team lead for USAID’s portfolio performance evaluation (PPE) of the Women’s Global Development and Prosperity (W-GDP) initiative’s Round 1 funded activities. Previously she acted as the team lead for the 2020 Strategic Review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) initiative.
Dr. Aidis is also a Senior Fellow at the Schar School for Policy and Government, George Mason University and founder of ACG Inc. She holds a PhD in Economics from the University of Amsterdam, an MA in International Development from the Institute for Social Studies and a BA from the University of Maryland.
Timothy Schur is leading the company into the future by building on a foundation laid by Bob Otto, the founder of the firm in 2010. With more than 30 years of experience in advisory and consulting services, Timothy has filled wide-ranging roles in corporate finance, strategy and innovation, impact investment, business development, and business practice leadership. For the last decade he has been supporting International Development programs and investments for the United States, United Kingdom, and Australian governments as well as direct investments by governments across the Middle East, Africa and Asia. Throughout his career, Timothy has been a champion for performance-based contracting, impact investment and capital mobilization, systems enablement and knowledge sharing through technology, and program designs that result in durable solutions for economic independence.
Leading Integra is a return to the small business roots of Timothy’s career where client centric, nimble business solutions deliver impact for the investment stakeholders, beneficiaries and the individuals applying their expertise and experience to delivery. From a vantage point versed in traditional international development investors, cognizant of the capital constraints, and grounded in results measurement as the key to enduring impact; Timothy is positioning Integra as a key resource for government, private sector, and NGO clients seeking to capture and enhance both the financial and social return on their investments into emerging economies.
Mr. Otto has more than 25 years of experience in international development and project management. He is highly experienced in providing consulting services and managing complex projects in private sector development, economic restructuring, and institutional development. Earlier in his career, Mr. Otto served as Chief Private Sector Officer, Financial Analyst, Project Development Officer, and Chief Environment Officer for the US Agency for International Development. Mr. Otto holds a MS in Management from MIT and a MS in Technology of Management from American University.
Mr. David Quinn is Integra’s Chief Technical Officer, where he oversees all company projects and activities. He has 15 years of experience working in international development projects and specializes in managing multiple-country, multiple-activity, mechanisms.
Currently, he serves as the Chief of Party for the Integra-managed USAID Learning, Evaluation and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Mr. Quinn has conducted over 80 assignments across 23 countries. His technical expertise includes economic growth, policy and enabling environment reform, private sector engagement (PSE), and public-private partnerships (PPPs). In addition to his passion for international development (and Integra), he is an avid Liverpool Football Club fan.
Dr. Gordon is Director of Development Analytics, as well as Chief of Party for the Asia Emerging Opportunities mechanism at Integra. She is an Agricultural Economist with a long track record in international development. Prior to joining the Integra team, she was with USAID as a Foreign Service Officer from 2005-2019. Her expertise is rooted in monitoring and evaluation, quantitative and mixed methods analysis, and impact evaluation. She has served in a variety of positions at USAID, including as Senior Agriculture and Food Security Advisor for USAID/BFS, Senior Monitoring and Evaluation Advisor at USAID/FFP, and Office Director for the Office of Economic Growth at USAID/DRC. She speaks French, Spanish, and Portuguese with professional proficiency and holds a Ph.D. in Agricultural and Resource Economics from UC Berkeley.
Kent Ford is a pioneering international development professional with over 25 years of experience in successfully leading and delivering a range of private sector-focused programs in emerging and developing markets. Under the Learning, Evaluation and Analysis Project III (LEAP III), Kent leads Integra’s Middle East Private Sector Engagement Activity supporting the adoption of USAID’s Private Sector Engagement (PSE) Policy in the USAID/Middle East Bureau and associated Missions. This includes inter alia, writing a Strategic Vision for the Middle East Bureau, leading the development of a ThinkPiece envisioning the future of PSE in the MENA region, developing and leading monthly training webinars widely broadcasted throughout MENA and USAID/Washington, and creating an actionable approach to engaging the private sector in the work of USAID.
Kent has broad and proven strategic management and leadership experience as well as economic, political and cultural understanding from having worked in nearly 60 countries. Mr. Ford is a two-time entrepreneur, most recently as co-founder and Managing Director of Global Development Solutions, where he directed the establishment, growth and leadership of a global network of staff and consultants spanning four continents.
Kent co-developed the integrated value chain and market analysis methodology used by the World Bank, Asian Development Bank and sovereign governments to rigorously analyze agriculture and non-agriculture value chains to determine areas where foreign and domestic investment, access to finance and technical intervention would enhance the competitive position of entire market systems. He designed and spearheaded regional Trade and Investment initiatives by bringing together governments, private sector actors, NGOs, municipalities and development agencies—an innovative approach designed help businesses access new markets leading to millions of dollars in trade, investment, and market linkages. He has spent a total of eight years living in, working on and leading in-country private sector development project teams in the West Bank/Gaza, Albania, Kosovo, Nigeria and Uganda.
Mr. Townsend is an international expert in ICT policy and economics and the leader of GBI’s Universal Service and Access Fund Support Program. For more than 25 years, Mr. Townsend has been a leading contributor to the evolution of the communications sector worldwide, and has advised governments in more than 40 countries on economic issues and policy options for ICTs. He has been one of the pioneers in the design of Universal Service Funds in numerous countries, and has worked extensively with the World Bank and the UN, among others.
Having joined Integra in 2012, Kimberly has provided technical and operational support for over 20 projects at the firm over the past decade. Currently, she serves as the Director of Operations for Integra’s Millennium Challenge Corporation (MCC) portfolio, working alongside technical staff and MCC representatives to ensure projects and deliverables meet client expectations and contractual requirements. She also serves the dual role of Business Development Manager, working directly with the CEO and CTO to pursue, manage, and execute partnerships and proposal efforts. This includes potential opportunities with a variety of USG-funded clients such as USAID, MCC, and the World Bank, among others.
Kimberly also provides operational and technical support on projects. This includes her current role as Operations Manager and Researcher for USAID’s performance evaluation of the U.S. Women’s Global Development and Prosperity Initiative, the first government-wide effort to advance women’s economic empowerment. She also provides operational oversight of Integra’s two-year-long engagement with USAID to support Vietnam’s development and implementation of public-private partnerships. In previous positions, she conducted field research for a variety of agricultural, M&E, and political economy activities, mostly in Southeast Asia and East Africa. Her favorite assignment to date was conducting field research for an agricultural market assessment in the Philippines for MCC, specifically focused on the value and supply chains of processed mango products. In addition to interviewing and analyzing data from smallholder farmers, mango traders, and exporters to inform MCC’s investments, mango tastings were a nice perk of the job.
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project. Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond.
Brenna Casey joined Integra as an Associate in November 2018. She performs project backstopping for USAID and Millennium Challenge Corporation (MCC) projects, including but not limited to development of SOWs/concept notes; consultant recruitment and contracting; budget development, reporting and analysis; quality assurance and contractual compliance; travel coordination and logistics; project reporting; and project launch and close out activities. Other responsibilities include contributing to technical desk research and report writing. She also supports new business development, including responding to SSNs and RFIs, and past performance write ups, RFP/RFQ compliance, recruiting and personnel matrices, and coordination with partners and preparation of teaming agreements and cost information for proposals.
Brenna also currently serves as Private Sector Engagement (PSE) Specialist under Integra’s PSE practice area. She serves as Operations Lead for a $1.5M+ PSE Activity under the USAID LEAP III contract, where she works with a team of 12+ consultants in the co-creation and implementation of PSE Action Plans for the Middle East Bureau and nine Operating Units in the region. Activities include Bureau and Mission workshops and trainings, a listening tour, development of Mission PSE portfolio reviews and integration analyses, a PSE thought piece, and remote and in-person private sector outreach. Under this activity, she participated in a 2-week field visit across four cities in Morocco and interviewed private sector actors representing five key sectors, as well as 1-week of PSE brainstorming sessions with USAID/Egypt staff in Cairo for their PSE Action Plan and CDCS. Her favorite experience to date was leading the PSE brainstorming session with the Basic Education technical team in Cairo. As PSE Specialist, Ms. Casey has also provided technical support to the USAID/Egypt 2020 Private Sector Landscape Assessment (PSLA).
Ms. Casey holds a BA in Foreign Affairs and Psychology and a minor in Religous Studies (Islam) from the University of Virginia. She is professionally certified in Project Management from the University of Virginia and the Project Management Institute. She is currently applying to pursue her graduate studies in Washington, D.C. In her free time she loves reading a good book on the Rappahannock River in Urbanna, Virginia.
Isabella Cazier
Operations Specialist
Ms. Cazier serves as an Associate at Integra, providing project management support for the USAID LEAP III and AEO projects, as well as business development support for new opportunities. Prior to joining Integra, Isabella worked on the Programs team at World Learning, managing international youth exchange programs across the Americas. She has worked extensively in Latin America on youth development programs, and credits this opportunity with shaping her interest in international affairs. Isabella is PMI certified, and holds an MA in International Affairs and Development from The George Washington University, and a BA in Anthropology and Russian Literature from Trinity University in San Antonio, Texas.
Isabella started at Integra in February 2020, and has worked on a range of projects, including the Tiger Matters Knowledge Management events which coincided with World Wildlife Day, the assessment of Democracy, Rights and Governance in the Pacific Islands region and the Mid-Term Evaluation of USAID/Rwanda’s Hinga Weze program. Working at a small business like Integra means that employees have the opportunity to develop professional skills very quickly, and the expertise on the team always leads to fascinating conversations around the virtual lunch table.
Isabella moved around a lot growing up, living in four countries before moving to the United States for college.
Ganyapak (Pin) Thanesnant
Director of Operations
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project.
Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond. While Ms. Thanesnant has spent over eight years in Washington, D.C., she was raised in six countries before coming to the United States to pursue her undergraduate degree. She is fluent in Thai and English, and conversational in French. She enjoys cooking, swimming, and going on hikes with her German Shepherd, Havana. More details can be found here.