Nigeria – Page 2 – Integra LLC

Tag Archive for: Nigeria

Agriculture, Connectivity, Mobile, Originally posted on the GBI Portal

Etisalat Nigeria’s subscribers grow by 59%

One of Nigeria’s leading telecoms, UAE’s Etisalat, revealed their subscriber base increased from 6.8 million January 2011 to 10.8 million by December 2011. Just under 59% growth.

UAE’s Etisalat has revealed that its business increased from a subscriber base of 6.8 million to 10.8 million (image: Etisalat)

Steven Evans, Etisalat Nigeria’s CEO, mentioned these figures in Lagos during the Etisalat Heroes Awards where the best performing distribution partners who contributed to the growth and business success of the company in Nigeria were rewarded.

The CEO thanked the distribution partners for their support in last year’s business activities and stated, “2011 was a very eventful and fruitful year for the brand and this was made possible by the fact that we are surrounded by the best business partners any young but fast growing business can hope for.”

The distribution networks of the partners which has helped to ensure the pan Nigeria distribution and penetration of Etisalat products and services were also commended for their valued efforts.

Chief Uzoma Obiyo, Multi-net Group Ltd Chairman/Group CEO, thanked Etisalat Nigeria for the gesture and described Etisalat Nigeria as a worthy and caring business partner, speaking in behalf of the winners.

He commended the company for their innovative products and services which has helped it achieve a lot in its very short time of operation in the country.

During the award, partners were rewarded in nine categories namely; Best Trade Key Account; Distribution Partner with Highest Airtime Sales; Best Data Distributor; Distribution Partner with Highest SIM Activations; Best E-Top Up Distributor; Distribution Partner with Best Dedicated Outlet; Distribution Partner with Highest SIM Registrations; Distribution Partner with Highest Dealership Growth and Distribution Partner with Best Overall Performance.

The winning partners were presented with glittering plaques, certificates and prizes like cars, inverters, heavy duty generators, refrigerators, laptops, solar notebooks, inverters, among others. The Top 3 Best Distribution Partners were the biggest winners of the night and they had a choice of choosing between a Mitsubishi Pajero and Toyota Prado for being the best overall performers nationally.

Segun Adekoye

February 29, 2012/by actualize

Connectivity, Originally posted on the GBI Portal

End of the African telecoms boom?

The upsurge in sub-Saharan Africa mobile telecommunications seems to be subsiding as companies continue to overcrowd the market while trying to gain more clients. Sizeable investments and how businesses aim to win over customers’ favour was investigated in a new report.

As one boom ends, another begins Bitange Ndemo, secretary of the Kenyan Ministry of Information and Communications, believes. (image: file)

The Morgan Stanley Research report, a global investing firm, says as firms backed by big money, like Bharti Airtel, continue improving their network coverage and decrease tariffs, Africa will become more competitive. Old timers, such as MTN and Safaricom, that have enjoyed market dominance are set to be affected the most. According to the report, the boom will be replaced by market driven innovation, new products and expanding data services.

“All companies are focusing on driving data usage, and new services to reduce churn. The most important are mobile money services like M-Pesa, where innovation take-up is high,” the report says.

“We expect mobile revenues to grow from 3,4% of gross domestic product (GDP) in 2011 to 3,7% by 2015, as we believe mobile revenue growth will outpace GDP in the next four years,” the report says.

Bitange Ndemo, secretary of the Kenyan Ministry of Information and Communications, says there is little room for new entrants in the local market.

“Unfortunately, there has been market erosion of about 20%, mostly because of competition that has seen cuts in tariffs in the sector. A new entrant would have a lot of problems as the four firms (Safaricom, Bharti Airtel, Yu Mobile, Orange) are struggling due to stiff competition,” Bitange told Daily Nation.

Industry analysts agree with his conclusion. ”What we are seeing is a correction of factors like the supernormal profits that some telecoms have been enjoying in the past,” Techie Makau, a Nairobi-based telecommunications consultant, said.
Makau added that providers now have to focus on provision, customer service and value addition. In the Kenyan market, the average price per minute fell by 80% due to competition largely from Bharti Airtel, between Sh2 and Sh4 ($0.03-0.05).

Despite the report, Bitange believes the data market is set to kick off next. Kenya’s internet penetration is only 30%, so once fibre optic cables expansion starts he believes we are set for another boom. “The data market is beginning to take shape as the fibre optic network continues to expand,” he said, adding: “this will see a lot of consumption of broadband… and that is what the companies should be looking at.”

Nico Gous

February 21, 2012/by actualize

Agriculture, Mobile, Originally posted on the GBI Portal

Nigeria to join Zambia for e-voucher: who’s next?

Photo Credit: OGALA

A new plan using information and communication technologies (ICTs) to facilitate smooth delivery of inputs to farmers will soon be implemented in Nigeria.

“With this system, we can trace if somebody is supplying bad fertilizer, supplying sand instead of fertilizer; we know where it comes from as opposed to the old system,” said the Nigerian Minister of Agriculture and Rural Development, Dr. Akinwumi Adesina.

According to the minister, farmers will from now get fertilizer and seed allocation through their mobile phones. Adesina made this known on Sunday in Abuja while fielding questions at a News Agency of Nigeria forum, where he said the strategy was couched in the new fertilizers voucher scheme. The system is designed to ensure transparency and good governance in the distribution of fertilizers and ensure that the fertilizers and seed companies functioned as business entities, not as contract from government.

The old system of fertilizer distribution in Nigeria according to the minister, whereby government bought and distributed fertilizers, was laden with corruption and inefficiency and also led to rent seeking and exploitation of farmers. It is expected that the implementation of these electronic voucher scheme using mobile phones and biometrics will ensure authenticity of the provider and the user for effective monitoring of the inputs.

This comes barely 2-weeks after my recent piece on The Myth of E-Voucher Schemes for Enhanced Fertilizer Use which lamented on the future use of ICTs within the agricultural value chain for input delivery. The post cited the Zambian experience which shows that e-voucher system empowers smallholders to obtain subsidized inputs from private firms (giving the firms, in turn, an incentive to expand and improve their business).

I look forward to seeing similar developments in other countries like Ghana, Malawi, Tanzania that are still stuck with the paper voucher to the disadvantage of the smallholder farmers.

See here for full article.

February 14, 2012/by actualize

Connectivity, Originally posted on the GBI Portal

Partnership deal bolsters Nigerian broadband

Nigerian carrier services provider Phase3 Telecom and Dancom Technologies have announced their partnership deal boosting broadband services in the country.

Phase3 Telecom and Dancom Technologies’ partnership will boost broadband in Nigeria (image: stock.xchng)

Phase3 Telecom and Dancom Technologies' partnership will boost broadband in Nigeria (image: stock.xchng)

They said in a joint press statement they would upgrade their respective networks in order to “provide robust transmission services to deliver reliable broadband services to individual end-users and businesses.”

Stanley Jegede, Phase3 Telecom chief executive officer, said both firms “have made extensive investment to deliver transmission services that will enhance and ensure that high-quality broadband services are available to all users and businesses in line with global realities of today.”

Telecom experts are excited about the IT and telecom infrastructure boost in Nigeria. They believe the partnership will lead to others pushing for similar endeavours.

“We realise that there is an increasing requirement for broadband services in Nigeria in line with global development and we at Phase3 Telecom are ready to facilitate the effective delivery of (the) same to businesses and all other users using our reliable aerial fiber optic network. This informs our partnership with Dancom Technologies which has resulted in the development of one of the most robust and extensive fiber optic network coverage in the country. We are ready to lead the broadband revolution and ensure that we help Nigerians enjoy the benefits and comfort of broadband connection,” Jegede said.

Boye Olusanya, Dancom Technologies chief executive officer, stated the companies installed some of the most advanced technologies in their networks to meet customers’ expectations.

“Our aim has always been to provide quality service to our customers. In driving this, we have invested significantly in the latest technologies that can deliver required services to our customers. This investment, coupled with our use of aerial fibre as well as our partnership with Phase3, allows us to meet and surpass the quality threshold we set for ourselves,” he said.

David Eto

February 9, 2012/by actualize

Connectivity, Originally posted on the GBI Portal

Nigerian regulator setting sight on fixed lines

Nigeria’s telecommunications regulator said on Monday it hopes to increase the number of subscribers to its fixed-line licenses to boost broadband internet services in the country.

hopes to increase the number of subscribers to its fixed-line licenses in the next year (image: stock.xchng)

Speaking to Bloomberg, Eugene Juwah, Nigerian Communications Commission CEO, said fixed-lines are key to boosting the country’s internet capacity.

“The licenses will be issued to revive the fixed-line telecommunication services that have been comatose and will benefit our broadband initiative,” Juwah said.

The agency wants to provide a “enabling environment” for private investors to expand the country’s broadband infrastructure, he said.

With Africa’s largest population of more than 160 million, Nigeria’s telephone users dramatically increased over the past decade. According to data published by the NCC, users grew from under a million in 2000 to over 90 million at the end of 2011.

Zooming out, fixed-line telephone users make up less than one percent of the total number, leaving room for growth in broadband communication as demand increases for data services, the NCC chief said.

David Eto

February 7, 2012/by actualize

Connectivity, Originally posted on the GBI Portal

What exactly is 3.75G?

Recently, the term ’3.75G’ has been appearing all across Africa. Airtel is most keen on 3.75G branding and plans to soon offer the platform in more nations where the company operates 3G (presumably all eight). Nations currently with 3.75G service include:

South Africa (Cell C)
Congo-Brazzaville (Airtel)
Sierra Leone (Airtel)
Zambia (Airtel)
Ghana (Airtel)
Nigeria (Etisalat)
Egypt (Etisalat)

But, what exactly is 3.75G and how does it compare to 3G or 3.5G?

Airtel, along with other mobile operators, touts HSPA+ service as being 3.75G. Other sources (including 3GPP), consider HSPA+ to be 3.9G. Airtel’s country pages all include a brief description of how they define 3.75G. Sierra Leone’s page states:

3G has evolved through several updates, leading to the very latest release, HSPA+, which is referred to as 3.75G, now available on airtel. 3.75G technology operates at dazzling speeds of up to 14.4 MB/s downlink and 5.7MB/s uplink.”

However, the 3.75G page for Zambia lists a 3.75G top download speed of 21Mbps, thus making Airtel’s cited 3.75G technology speeds incongruous. We deduce that either Airtel is offering 3.75G (HSPA) at a maximum of 14Mbps, they are offering 3.9G (HSPA+) at a maximum of 21Mbps, or they are simply changing out download speed since the handsets sold in Sierra Leone might not have the same chipset as those sold in Zambia.

Either way, the HSPA+/3.75G terms are used solely for marketing purposes. The same goes for the 4G versus LTE versus WiMAX debate. Mobile operators endure fierce competition to attract customers (who drive profits).

Although 3.9G is better than 3.75G and 3.75G is by all means technically superior than 3.5G, there will not be a noticeable transfer speed difference for most customers. Factors like signal strength and coverage mitigate any advertised speeds. African 3G users aren’t about to experience anything higher than even 10Mbps. But, since 21 Mbps speeds are technically possible, they are allowed to be used for advertising purposes.

Often, 3.75G is the first form of 3G service available in a country. Accordingly, the mobile operator skips mention of just “3G” and goes straight to using “3.75G” due to the potential marketing benefits.

In Nigeria, Etisalat was quick to describe the move to 3.75G as a major innovation. They also claimed it was the fastest 3G network in Nigeria. However, reading on, it becomes apparent that the move was mainly impressive since it replaced a 2.5G network with true 3G. It just so happened that the 3G platform was of the 3.75G release.

However, when 3.75G arrived in Congo-Brazzaville in October 2011, Airtel used plain 3G terminology in their news release announcing the arrival of 3G service in the country. There was no mention of 3.75G. Similarly, there is no mention of 3.75G in Airtel’s video spot promoting 3G service beginning in January 2012 (although Airtel’s social media never fails to mention 3.75G).

Mobile competition has increased remarkably in Africa since that time, and 3G operators (mostly Airtel) have begun to increase their efforts to secure customers.

However, customers should be focused on how the latest mobile technologies can ease the strains of life rather than exact technical specs. Bragging rights can be enjoyable, but what matters is not the benchmarks “3.75G” and “14Mbps” or whether 3.75G is really considered HSPA+. Important instead are that 3G is available and that costs are becoming more reasonable. What matters is that 3.75G (or 3.9G) enhances mobile health efforts and provides new educational opportunities.

A rough comparison of recent 3GPP releases and basic features. {Sayy 365}

February 1, 2012/by actualize

Civil Society, Democracy & Governance, Originally posted on the GBI Portal

Social media fans the Nigerian fuel subsidy debate

As the protests and demonstrations rage on in Nigeria surrounding the government’s decision to cut subsidies on petrol, many citizen have taken to social media sites to voice their opinions. Fuel subsidies provided citizens with discounted petrol at the pumps, but with the government’s retraction of the subsidy, the price of petrol has literally doubled over night.

Protesters gather during a rally against fuel subsidy removal on Ikorodu road in Lagos.

Users of social media site Twitter relay messages of protest action and subsidy news under the hashtags #Occupy Nigeria and #fuelsubsidy. “In Nigeria, the protest will continue tomorrow, and I will be there to occupy,” writes user toyinoddy.

“It is occupy time in Nigeria, let all of us occupy our resources,” tweets another user.

Mr.Perkinson added his displeasure by posting “I don’t believe in #fuelsubsidy removal and corruption and I’ll back it up till the end. Win or lose.”

Facebook, the world’s biggest social media website, has also been a source of information, but more importantly a place where Nigerians share their feelings and thoughts on the matter.

With rising prices and the high cost of transportation and communication, the internet is still one of the best ways to keep abreast of the happenings surrounding strike action and related violence.

“The Internet gives us very effective uninterrupted flow. We may not have access to newspapers, radios and televisions. We may not even have the money to make all the necessary calls. The Internet is a cheap medium for mobilisation. With the Internet, you don’t even have to go to the street and risk being shot by the police who would accuse you of shooting them first even if you have not handled a gun all your life,” Lagos-based lawyer Imam Okochua told Punch Nigeria.

He also voiced his opinion on the Occupy Nigeria movement, which – according to their Facebook page – aims to end political corruption, poverty, police intimidation, and wealth inequality. “Occupy Nigeria is the dream we have cherished for a long time – a peaceful pressure on the government to come out clean.”

But not everyone is pleased with the efforts made by the Occupy Nigeria movement, and took to social media sites to voice their concerns. “Nigerians too like to copy but like a bad photocopier the result is always very poor. What is Occupy Nigeria? A very, very poor copy of the Occupy Wall street protest,” writes Bodise Wilson, who lives in Yenagoa, Nigeria.

“You want to Occupy Nigeria? Nigerians want to occupy Nigeria, who lives here aliens? Fools! And what about the Oil marketers?” he added on Occupy Nigeria’s Facebook page.

Another helpful tool in getting messages across is the use of BlackBerry’s free messaging system, which allows users to send messages and photos to other users of the service. Soon after the strike commenced, there were unconfirmed reports that the Nigerian government was planning to shut the service down. Thankfully it was proven to be false, as Director of Public Affairs at the NCC (Nigerian Communication Commission), Tony Ojobo, issued a statement contradicting the rumours.

“The attention of NCC has been drawn to the information making the rounds that it had at a meeting agreed with CEOs of telecommunications networks to shutdown BlackBerry services in order to deny Nigerians the use of that very important social network. The management hereby states categorically that there was never such a meeting, nor was there ever a resolution to shut down BlackBerry services. The public is please advised to disregard such information.”

In today’s inter-connected world, social media has proven to be a valuable tool for spreading information at a rapid pace – and it’s only growing. The use of sites like Twitter, Facebook and BlackBerry’s BBM service as a source of news and helpful hints highlights the importance of being connected – and how powerful a combined force of internet-savvy citizens can be.

Charlie Fripp – Acting Online editor

January 18, 2012/by actualize

Agriculture, Health, Mobile, Originally posted on the GBI Portal

‘Smart’ Use of Smartphones for Health Services: A Case of TB in Nigeria

Photo Credit: Leah Ekbladh

Using smartphones to collect tuberculosis (TB) data within the health sector of Nigeria has eliminated the use of printed forms; minimized human error in data entry; reduced the lag time of availability of data for policymakers and managers; and helped pinpoint ways to improve delivery of TB care, reported Leah Ekbladh.

Ekbladh, who is a Senior Associate at Abt Associates was giving a talk hosted by the Global Health Council on the topic “Quality TB Care: Using Smartphone Technology for Data-driven Improvements in Nigeria” as part of the Health Systems 20/20 presentation series on Tuesday January 10. Her talk focused on TB quality improvement activity in Nigeria, the Abt Associates’ approach to quality improvement (QI), the before and after picture of supportive supervision (SS) system, next steps, and lessons learned.

TB Situation in Nigeria and the Health System

According to Leah, with Nigeria ranking 10^th among the 22 high TB burden countries in the world, the country’s TB situation could be improved. Before the HS2020 and the National TB Program’s joint intervention, the TB supervision system was largely paper-based. Results of data collected from health facilities were not available immediately for feedback and quality improvement; each state had its own paper-based system with different design of the forms and different items; data were compiled quarterly at State levels; and data entry and analysis was time consuming and prone to a lot of human error.

With support through Health Systems 20/20, the USAID flagship project for strengthening health systems worldwide, the need to strengthen the Supportive Supervision (SS) system to improve performance and treatment outcomes with Nigeria’s health sector was identified. The activity by Abt Associates aimed to shift away from the long paper-based checklists that do not support timely QI at the health facilities, towards supervision that concentrates on performance of clinical tasks, resolution of problems experienced by the health workers, and increased feedback from supervisors.

Photo Credit: Leah Ekbladh

The Activity: The Role of Information and Communication Tools

The project believes that when the new information and communication technologies (ICTs) are smartly and strategically integrated into existing development processes, they can help streamline, transform and improve services. And with the strong in-country leadership support from Nigeria to explore new and innovative ways of improving quality through SS system, the activity took off smoothly with a pilot in 4 local government areas (LGA) in 4 states.

Tools Used: Beginning with what was available at the time, and also based on the usability of the features, Personal Digital Assistants (PDAs) were used in combination with Pendragon software to help in creating forms, connecting the forms to the users, distributing the forms, and uploading the forms to a database. After a year of piloting, it was realized that the market for the PALM PDAs was declining with the increasing use of smartphones in Nigeria. Also, EpiSurveyor software from Datadyne was recommended due to its ease of use and its ability to calculate and populate the forms for data collection.

Outputs

Rapid Results Indicators (RRI): RRI form was created with the most critical items that sum up the key elements that are needed for quality data collection, analysis, use and QI for supervision. This was done through repeated iteration resulting in a consolidated checklist that streamlines and integrates the numerous checklist that exists on the paper-based system. The checklist (RRI) loaded into the smartphones, are programmed to do automatic calculations of critical indicators by reducing human error.

Training and Capacity Building: Thirty (30) out of 50 supervisors have been trained on the use of the smartphone technologies and data managers are also trained on the use and improvement of the database. (It should be noted that these people are the existing public servants of the ministry of health in Nigeria). Six rounds of data collection have been done with one using smartphones and five with PDAs.

Database: Through the system, a web-based database to house the data collected and to more easily aggregate and report information to the national level has been developed and launched. The database provides online data aggregation for analysis and dissemination, and quality control system of the data including online government approval data being published and used.

When data is uploaded, supervisors gets notified or alerted for review either on their phone through SMS or email. Updates are communicated back to the officer for review and publication.

Impact of the Activity

With the pilot activity, supervisors have reported the ease of use of the tool in data collection as well as for review and editing of submitted data. Some reported a reduction of working hours from 3 hours with paper-based system to 30-45minutes with the smartphone technology. Supervisors have indicated that the system is enabling them to monitor and assess performance of the TB health delivery system, identify problems and opportunities, and many cases take immediate action for improvement. For example, the rate of drug stock-outs has significantly decreased, and external quality control is easily obtained for quality service with far less delay.

Photo Credit: Leah Ekbadh

Lessons Learned and Steps Forward

It was discovered that careful selection of technologies (information communication technologies) for international development activities is key for success; suitable technologies in combination with human resources (socio-technical) is critical; and steps must be taken to roll-out projects incrementally and then plan for scale-up.

In terms of scaling, a total coverage of Lagos and Abia is expected soon with the training of additional 50 supervisors and full integration of the database on schedule. The project also expects to leverage other funding sources to expand further and also involve the private sector in Nigeria.

Visit Abt Associates international health programs for more information on their activities and the Health Systems 20/20 presentation series site for information on the upcoming events and also access the audio recording of the talk.

January 17, 2012/by actualize

Agriculture, Mobile, Mobile Money, Originally posted on the GBI Portal

Nigeria’s Central Bank to issue more mobile money licenses

Nigeria’s Central Bank announced it would issue more mobile money licenses in an effort to streamline the process and deliver more options to Nigerians.

Nigeria’s Central Bank announced it would issue more mobile money license (image: BBC)

The Deputy Director of Domestic Payment Division of the Central Bank of Nigeria Emmanual Obaigbona, said that the move is to assist banks in their ability to move the program forward, which officially began on 1 January.

Obaigbona added in a statement that the aim is to broaden the overall participation in mobile money system, in general, and the cash-less policy in particular.

He added that “the apex bank has already licensed 11 mobile operators who successfully passed the pilot studies conducted for them last year.

“The 11 licensed operators are not the end of the list. The CBN intends to license more operators to meet the set standards for operating mobile money services in the country,” Obaigbona said.

He continued to say that the apex bank’s decision to issue the mobile money license “was to reduce the unbanked population to the barest minimum and subsequently develop the economy.”

Still the move has many analysts worried that it could create too many restrictions in the country, especially after the central bank barred telecom operators from promoting any specific mobile money product.

“I am a bit concerned that this will open the market up too wide and destroy companies and peoples’ ability to understand what they are participating in right now,” said Asamoa Hiran, a telecom and banking specialist in Lagos.

He told IT News Africa that there is “too much confusion right now to really understand what is going on, so we are all waiting to see what the future will hold.”

The launch of mobile money banking hopes to move Nigeria, which has the largest population not using banks, into the financial system.

David Eto

January 12, 2012/by actualize

Connectivity, Originally posted on the GBI Portal

Even with LTE on the horizon, 2G will still be the norm for 2012

2011 was an exciting year for the arrival of new technologies in Africa. Good news, indeed, since the excitement’s trickle-down effect can encourage innovation and, in turn, improve quality of life. Still, the arrival of LTE means the mobile technology gap is widening as 2G continues to be the most commonly used mobile technology in Africa.

Despite the hope that six African markets could have LTE service by the end of 2012, most will not. In fact, as of mid-2011, 21 African nations lacked 3G coverage (mostly Central Africa and parts of West Africa). Many of these nations will have 3G service in urban areas before the year is out, but 3G is still not in sight for Guinea-Bissau, Guinea, Central African Republic, Eritrea, Somalia, to name a few.

Even nations with 3G service boast relatively few Internet users. A recent national survey in Nigeria found that more than 95% of Nigerians have no Internet access and no region could boast more than 17% of its population with access.

Smartphones still cost at least $50 and service charges put 3G out of reach for most, even if the service is technically available. LTE, therefore, will be out of reach for 99.9% of Africans (maybe 98% in South Africa). Although new technology carries certain benefits, it’s detrimental to become obsessed with the latest craze. Instead, most regions would benefits from focusing on enhancing 2G service – now considered the bread-and-butter of the telecommunications world. 2G requires less investment, devices and service plans are cheaper for consumers, and governments already allow for the spectrum. The most beneficial mobile services – health, payments, and text messaging – can run just fine on 2G bandwidth. Most importantly, 2G is far more useful than nothing at all.

January 3, 2012/by actualize

Tag Archive for: Nigeria

Case Studies

Contact Details

Quick Links

About

Expertise

Impact

Join

Sign up for Updates