Tag Archive for: Telecom

A new survey published on Tuesday reveals that as telecom jobs in Africa booms, the continent still lacks skilled workers, calling on universities and governments to do more to boost the output of telecom and IT specialists in Africa.

Landelahni CEO Sandra Burmeister

Landelahni CEO Sandra Burmeister. (image: creamermedia.co.za)

The 2012 Telecommunications Survey, carried out by global Amrop executive search group member, Landelahni Business Leaders, highlights the skills gaps in the African ICT sector.

“Information and communications technology is a pre-condition for socio-economic development and national competitiveness. However, a shortage of key skills is a huge constraint,” Landelahni CEO Sandra Burmeister said in the report.

“Opportunities abound throughout Africa, despite the challenges of poor infrastructure, disparate regulatory environments and ferocious competition. Spending on ICT infrastructure is expected to total more than US$23 billion a year over the next few years. South Africa and the rest of the continent need to skill up to maximise this opportunity.

“(South African) minister of science and technology Naledi Pandor has acknowledged that the telecommunications industry holds promise as the backbone of this country’s economic, industrial and innovative advancement. Similarly, the Green Paper for Post School Education and Training released in January (2012) states that ‘ICT is increasingly becoming a critical ingredient for participation in a globalised world’.”

It also called on governments to do more to boost young people’s ability to enter the fast-paced ICT world with the skills needed to bring Africa into the global technology world.

Joseph Mayton

Kenya’s leading telecom provider Safaricom announced on Tuesday that it was upgrading its mobile money platform M-PESA to a newer version, hoping to make doing financial transactions wirelessly a bit easier.

Safaricom logo

Safaricom set to upgrade their M-PESA platform. (image: biztechafrica.com)

According to the company, the new system “will enable users to make instant payments for corporate services such as insurance.

“The migration, to be done in the next few years, will enable M-Pesa users to instantly pay electricity bills,” the company said.

Other mobile service providers in the country have called on Safaricom to allow them access to the platform, and have repeatedly said they would be willing to pay royalties to the company. Safaricom has thus far refused.

“It will also save customers inconveniences such as disconnections that occur as the current platform reconciles the transactions,” the company continued, adding that the new service will reduce the time it takes to make payments on bills.

“It takes 48 hours for payments made to Kenya Power, for instance, to reflect on the electricity distributor’s systems, while those to the National Hospital Insurance Fund (NHIF) take 76 hours,” the company added.

The new service will also provide users the ability to use the mobile money platform to pay for items online instantly, with a balance being reduced with every purchase, instead of having to be forced to wait until payment clears.

Safaricom also added that in order to reduce costs, part of the M-Pesa servers in Germany will be relocated to Kenya in order to improve “the reliability of the mobile money platform and cut down on overheads”.

Joseph Mayton

Photo Credit: NCA (Ghana)

The National Communications Authority (NCA) of Ghana has completed a project agreement with the Commonwealth Telecommunications Organization (CTO) to assist with the development of its 5-year Strategic Plan. The Plan will help the NCA to continue facilitating the fast growth that the country’s ICT sector has witnessed over the last decade, over which period, for example, Ghana’s mobile penetration rate grew from 0.67% to 81%.

The Strategic Plan provides the NCA with overarching Strategic Objectives, including:
•    ensuring effective market competition,
•    streamlining spectrum regulation,
•    improving consumer relations and perhaps most importantly,
•    accelerating broadband communications in Ghana.

The development of Internet and broadband usage in Ghana has been slow to date, as in much of Sub-Saharan Africa.  Much of this can be attributed to the limited penetration of fixed line phones, the traditional means of Internet access. Though the proliferation of mobile networks has helped increase mobile Internet penetration in Ghana to 22%, the number of broadband users is still low when compared with more developed countries. In light of the disparities in usage, Ghana’s Ministry of Communications and NCA want to see a substantial rise in the number of users in order to induce the multiplier effect broadband can have on socio-economic development efforts.

In addition to formulating new strategic objectives, the CTO worked with their counterparts at the NCA to design a new institutional framework for the agency to ensure the Authority has the structure and human capacity to meet its objectives. As well as proposing some changes to the structure of the Authority, the framework details training requirements that will help the NCA meet current and future challenges.

The NCA’s Director General, Mr. Paarock VanPercy said: “The Strategic Plan developed with the assistance of CTO has helped to further crystallize our most important goals for the coming years and it ensures that the NCA remains focused on serving all ICT stakeholders, deepening competition and fostering growth and opportunity in the ICT/Communications industry.  This should in turn ensure that service providers deliver the best quality of services to consumers.”

Speaking after NCA’s acceptance of the CTO final report, the CTO’s CEO, Professor Tim Unwin said, “The development of new Strategic Plans by Regulators is becoming ever more important as ICT sectors become more competitive, complex and diverse.  The CTO is delighted to have been able to assist the NCA with the development of its Strategic Plan that will enable it to seize the opportunities created by the improvement in ICT infrastructure and access. Collaboration between the NCA and CTO has been very successful, and the CTO looks forward to assisting the NCA implement the plan over the coming years.”

The International Telecommunication Union (ITU) set a new broadband challenge to the global information and communication technology (ICT) community following ITU Telecom World 2011 held last week in Geneva: ensure that 50% of the world’s population has access to broadband Internet.

The multinational event consisted of a series of conferences that brought together leading industry players, government heads, young digital innovators and technological talents looking to harness the power of technology to address local and global issues.

Broadband challenge

The Broadband Leadership Summit, one of the featured events, sought to address challenges in broadband deployment, because of the crucial role this plays for economic growth and job creation.

According to the World Bank, broadband contributes more to GDP growth than other telecom services (i.e. fixed, mobile and internet) and every 10 per cent increase in broadband penetration generates a 1.3 percent increase in economic growth.

The summit stressed the importance of promoting broadband with concrete policy measures and developing locally relevant content. The Broadband Commission for Digital Development challenged world leaders, governments, industry players and civil society organizations to work together and ensure that at least 50% of the developing world’s population, including 40% in households, are using broadband internet by 2015.

Youth and ICT

To highlight the importance of youth in the ICT sector, ITU also sponsored the inaugural Young Innovator and Digital Innovator competitions, which brought 45 finalists from 22 countries to showcase the latest information and communication (ICT) solutions to today’s challenges.

“Youth are the future, and nowhere is this more true than in our fast-changing industry, where innovation is being driven by a new generation of ‘digital natives’ for whom ICTs are a natural and intrinsic part of the world. I have no doubt that many of the 45 young innovators ITU has hosted this week will go on to big things, and help further reshape our digital world,” Dr. Hamadoun Touré, ITU Secretary-General was quoted as saying in ITU’s press release.

Winners, voted by delegates in Geneva and around the world via online polls, were:

Nigerian Fab-Ukozor Somto, one of three winners in the Young Innovators category, won with the MS2C (Mobile Skills to Cash) texting service that matches NGOs, private companies, and public sector opportunities to text-messaged skill-sets of citizens seeking work.

And in the Digital Innovators category, Andrew Benson from Sierra Leone, won with Digital Hope, a service that uses digital tools to empower amputees to sell their own home-made goods.

“The ITU Telecom World 2011 Young Innovators workshops provided a bridging effect to actually help you migrate your idea from theoretical concepts to something that is useable practical and feasible,” young innovator Komborerai Murimba from Zimbabwe was quoted as saying in ITU’s press release.

ITU Telecom World 2011 marks the 40th anniversary of ITU’s commitment to serving the global ICT community through knowledge-sharing, networking, and connecting innovators in the public, private and civil society sector to apply the power of technology in addressing real world issues.

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