Tag Archive for: WSIS

Alberto Arzoz

In order to finance education for the children of Touareg tribe of Mali, Moussa, a writer sells his books through his blog, and then donates part of his profits and royalties for the funding of École des Sables residential schools.

Selected as one of the “Success Stories 2011”, by the World Summit on the Information Society (WSIS) during its 2011 stocktaking, Moussa’s case study will help transfer knowledge, experiences and models for project implementation in the strategic use of ICTs for development. It confirms how the Internet is enabling cultural exchanges and the sharing of ideas on teaching methods between the Touareg community and schools in France. Such exchanges aim to develop a winning partnership between Écoles des Sables and schools from other countries around the world.

The nomadic Touareg community is one of the oldest communities in the world, but the absence of education for Touareg children restrains the development of the region. In 2002, the Ag Assarid brothers decided to create the École des Sables to offer nomadic children access to high-quality education. École des Sables gives children an education at a residential school which is open all year around while their parents continue with their nomadic lives.

At the beginning of the school year 2010–2011, 110 pupils attended the school, of which 86 were nomadic boarders. There are three classrooms and six teachers — three women and three men remunerated by the Malian government. The school applies a teaching method that targets excellence and respects local cultures. The rate of success at elementary school is 99% and at high school is 100%.

A decade after the creation of the École des Sables in Taboye, the project was expanded to two other schools in the regions of Timbuktu and Kidal. All three schools are supported by the Ministry of National Education and local communities, demonstrating the credibility of the project. For the two new schools, classrooms have been rebuilt and a residential school and high school have been set up. The three schools are all located in northern Mali.

While ICTs are being used in several ways globally to raise awareness about education, Moussa’s story is innovative and needs the necessary support for scaling up across Mali.

Photo Credit: CartoonStock.com.

For decades, the role of intermediaries between farmers and other stakeholders (researchers, policy makers, donors, etc.) has been key in the exchange of agricultural information, knowledge, innovation and other resources. The traditional intermediary role has been played over the years by the various national agricultural extension services but due to the challenges with this system, there is an emergent of the private sector intermediaries. However, with the advancement of information and communication technologies (ICTs) and their potential technological intermediary role, the role of “human” intermediaries is being questioned time after time.

While one school of thought thinks “technology”, specifically ICT will eventually eliminate and replace “human” intermediaries or the middlemen within the agricultural value chain, another school of thought believes that the “human factor” in extension cannot be eliminated. As a socio-technical researcher, I find myself between these two schools of thought. Even though, I have a stand in this debate (see bkaddom’s comments here), the recent selection of E-TIC project by the World Summit on Information Society (WSIS) as a success story during its 2010-2011 stocktaking gives me the courage to write this reflection.

The E-TIC project is an initiative involving various players coordinated by ICVolunteers, a nonprofit organization and being implemented in Senegal and Mali (Sahel region), with the support of the Fonds Francophone des Inforoutes and a series of other partners.

An important component of the E-TIC project, however, is the role that intermediaries are playing in this multidisciplinary network as “field connectors” by providing links between small farmers and “new technologies.” The project uses local connectors (human intermediaries) such as governmental representatives; community leaders; volunteers deployed in the localities; universities and journalists are used to gather information/data; community radio for the dissemination of information; mobile phone operators; local authorities; and NGOs, all of whom cooperate in sharing information relevant to the project.

The E-TIC project then facilitates the functions of these connectors by providing them with tools (technological intermediaries) and training components so that small farmers, herders and fishermen are better able to sell their products.  Among these tools is the E-TIC website, to be translated into multiple languages – French, English, Wolof, Fulani and Bambara, as well as a number of other work and exchange tools (wiki, distribution list, etc.) for communication between project stakeholders. The Internet platform aims to provide information regarding agricultural activities, including production, marketing and promotion techniques, market prices and other useful data, both for the farmers themselves and other stakeholders, including researchers in this domain. Through the creation of this portal and a series of training courses for field connectors (youth, women, community radio journalists), the E-TIC project aims to provide knowledge relevant for efficient and effective farm management.

The architecture of the E-TIC project system shows a differentiation of intermediaries whose roles are being enabled by the new technologies and tools. Instead of seeing the intermediaries as a threat to exchange of resources – information, knowledge, innovation and even physical agricultural inputs, the project recognized as tools for strengthening the delivery of these resources.

I believe that the ‘human factor’ in the exchange of information between the smallholder farmer and other stakeholders in the agricultural sector is something that cannot be replaced. ICTs are technologies that could be used to improve social processes such as extension services. It is up to the stakeholders to identify what catalyzing role the ICTs can play in facilitating the social role of these intermediaries. The type of ICTs and the degree of use at the various stages of the value chain, may depend on a number of factors including the type of content being delivered, the size of the target audience, the educational status of the users, among others.

And I quote “ICTs have an important role to play for the populations in Senegal and Mali, but the specific applications need to be adapted to local needs and means, for example, low literacy and local languages. Given the relatively low literacy rate in most cases and a strong oral tradition with the use of local languages, the most common means of communication remains direct conversation (whether through farmers, herders, etc. meeting each other or speaking with each other by mobile phone) and community radio stations” (WSIS Success Stories 2011).

Broadband Logo from FTC

Credit: FTC

The 11th annual Global Symposium for Regulators (GSR) ended in Armenia City, Colombia on Friday September 23rd with the adoption of innovative regulatory measures labeled as “smart regulation for a broadband world” to promote the roll out of Internet broadband globally.

In light of the enormous potential benefits of broadband, ‘access’ has become a determining factor for individuals, communities, nations and regions. But what makes the outcome of the Colombia symposium more interesting is the agreement on a range of policy issues that must be addressed as broadband expands. These are summarized in the ‘Smart Regulation for a Broadband World’ idea of the symposium, which brought up some best practice guidelines aimed at advancing the deployment of broadband connectivity worldwide. This includes:

a)     M-banking services and the role of regulators

b)    Wireless broadband spectrum pricing

c)     Satellite regulation

d)    Open access regulation

e)     Setting national broadband policies, strategies and plans

f)     Financing universal access/service

g)    E-waste and recycling and the role of regulators

h)    Protecting rights, such as intellectual property, of all stakeholders in a digital ecosystem

i)      Regional initiatives to foster broadband connectivity

The successful implementation of each of the above nine policy issues in any country depends on the national telecommunication regulatory apparatus of the country. The symposium pointed out clearly how years of regulatory reforms play an essential role in creating an environment where new technologies can flourish. The ITU Telecommunication Development Bureau Director Brahima Sanou stated “the development of robust and flexible regulatory frameworks can help developing countries leapfrog technologies and make the best use of new developments in ICTs”. The ITU Secretary-General Hamadoun Touré also explained that, increased access to the Internet – and broadband in particular – will allow for more effective delivery of services to meet the Millennium Development Goals as e-applications such as e-health, e-education, and e-governance that are able to reach even the remotest corners of the world. The statement concluded that this would only change when broadband becomes more affordable and the GSR can facilitate this by advocating a combination of increased capacity and competition.

Broadband – high speed Internet continues to play a pivotal role as an enabler of change in the global economy by affecting virtually every sector, especially the services sector that rely on the provision of data and information. Countries participating in the World Summit on the Information Society (WSIS) have set the ambitious goal of connecting all villages of the world to ICTs by 2015, including establishing community access points, and connecting universities, schools, libraries, post offices, health centers, and local governments. Considered as the right of every citizen, Finland has become the first country in the world to make broadband a legal right for every citizen, beginning July 1st 2010. Every Finn will have the right to access at least 1Mbps (megabit per second) broadband connection and to connect everyone to a 100Mbps connection by 2015.

Internet broadband has the potential to spur rapid economic growth and facilitate job creation. According to a recent UN report, broadband plays an essential role in the creation of ‘Knowledge Societies’, which are based on the principles of freedom of expression; universal access to information and knowledge; respect for cultural and linguistic diversity, and high quality education for all. Access to broadband ensures full participation of all in the Information Society, a major policy goal, and the implementation of which brings all the benefits and transformational opportunities of ICTs.

The Global Symposium for Regulators (GSR) is an annual event held in different regions worldwide that is aimed at fostering constructive exchange of information among national regulatory authorities. It is a unique forum to share regulatory best practices at the global level. Held for the first time in Latin America, the eleventh GSR focused on innovative regulatory measures to promote the roll out of broadband globally. This years’ symposium saw as many as 504 participants attending, including 243 representatives from 72 countries and Palestine. In addition, 261 representatives from 42 public and private sector companies as well as regional and international organizations participated.

In a nutshell, Internet broadband in itself is not an end: it is an important means of meeting a wide variety of goals in highly diverse sectors. For the ICT4D dreams to be realized, governments must ensure sound development and implementation of national broadband plans or risk losing the benefits of the global high-speed digital communications. The potential for using high speed Internet technology to help expand access and quality of health care through telemedicine – the delivery of quality health care services through ICTs are valuable than ever. High speed Internet is enhancing every level of education from kindergarten through high school to college to graduate school. It is empowering people with disabilities to become more independent, and the utility of community and public libraries that serve the majority is increased. It has become a catalyst for attainment of the Millennium Development Goals (MDGs) of the UN.

On May 16-20th, world leaders gathered in Geneva for the annual World Summit on the Information Society (WSIS) Forum.  Speakers emphasized the role of incorporating ICTs into all aspects of the MDGs as opposed to the previous goal of providing ICT access.

This type of rhetoric respecting the role of ICTs is different than previous global summits and conferences.  In 2000, when the Millennium Development Goals (MDGs) were first released, the eightieth goal – Global Partnership – included a specific target to “make available new technologies, especially information and communications.”  Subsequently, the 2010 MDGs Report included measurements of ICT availability and number of users.  In this report, ICT usage was the primary goal.

However, more recently, the ITU and UNESCO announced the establishment of the Broadband Commission for Digital Development, which embraces ICTs as “uniquely powerful tools for achieving the MDGs.”  One of the commissioners, Bruno Lanvin, boldly explains: “Broadband is not just about infrastructure…it presents the opportunity for a quantum leap.  …We may soon discover that Broadband has been the biggest absolute accelerator in our efforts to realize the MDGs.”

The shift in rhetoric surrounding ICTs is now beginning to affect international measurements.  For example, last month the World Economic Forum released The Global Information Technology Report 2010-2011, and announced new changes to the Network Readiness Index.  The WEF acknowledged that the original index “falls short in looking at the impacts of ICT usage,” and in their revised index elements such as business innovation, governance, citizens’ political participation, and social cohesion are incorporated, demonstrating the acceptance of ICTs as important development tools in all sectors.

A keynote speaker at the WSIS Forum, Mr. Mohammed Nasser Al Ghanim, Director General of the Telecommunications Regulatory Authority in the UAE, explained that ICTs are crucial for “every sector of the economy and contribute to areas so diverse as health, education, and public safety.”

Other forum sessions at the conference further emphasized the importance of ICT utility in achieving all of the MDGs, including “Better Life in Rural Communities with ICTs,” and “ICTs as an enabler for Development of LDCs.”

The second day of the conference, May 17th, was the annual World Telecommunications and Information Society Day.  In a public video celebrating the event, ITU Secretary-General Hamadoun I. Touré states: “It is time for global action to connect rural communities to the opportunities offered by ICTs.”

The WSIS Forum 2011 verified the need to utilize ICTs to accelerate the completion of all the MDGs.  This change in rhetoric and measurements regarding ICTs will likely affect public policy in the short future.  The WSIS Forum 2011 was an important marker in the history of ICT4D.  ICT access and connectivity is the means to making sustained impacts in all the MDGs, but is not the end goal in itself.

 

During this last decade, ICTs have increasingly become viewed as having national strategic and tactical importance.  Globally this was brought into focus through two World Summit on the Information Society (WSIS) events—one held in Geneva in 2003 and the other in Tunis in 2005.  At the conclusion of the 2005 Summit, there was worldwide agreement on ten ICT-related WSIS targets for 2015.  Collectively these Targets for 2015 link directly to supporting each of the Millennium Development Goals (MDGs).  In 2010, an interim report was issued that tracks the progress of these targets Further, both the International Telecommunications Union (ITU) and the World Economic Forum (WEF) issue annual reports that relate directly to the progress being made in the overall ICT arena.

Virtually every country had high-level Ministry-level participation at these Summits, and agreed to these ten Targets for 2015.  Further, this WSIS focus served as a trigger to where the vast majority of the participating countries have subsequently undertaken ICT-related strategic planning initiatives for their respective countries.  Often these countries have folded these Targets for 2015 into their national level ICT strategic plans.

While this is extremely encouraging, USAID’s experience in this arena has demonstrated that often it takes more than high-level strategy documents.  Often there are three missing components to ensure these national-level planning initiatives are fruitful; 1) there is the need for extensive public-private sector dialog throughout the planning process–and beyond the planning itself, 2) there is the need to drop down into a more tactical level–with public and private sector commitments and implementation targets captured and documented, and 3) there is the need for on-going support through an executive level forum that focuses attention on priority issues, periodically assesses progress being made, and makes needed adjustments.

The focus in developing the National ICT Strategic and Tactical Plan is to heighten the countries’ attention, and to mobilizing ICT-related resources.  Having these Plans developed through broad participation of both the public and private sectors, along with international development and donor organizations, ensures there is synergy, prioritization, and integration of the wide-array of ICT-related initiatives being undertaken.

The ICT Team, through the GBI Program, provides support in this arena.  The following two examples reflect earlier engagements:

Armenia—in 2001 USAID/Armenia, in partnership with the World Bank, supported the development of a National ICT Strategic and Tactical Plan.  This initiative was supported by the then President of Armenia and led by the Minister of Economic Development.   A critical component in this planning was the establishment of a ICT-related Council chaired by the Prime Minister, with both public and private sector members on the Council.  The Council was supported by a Secretariat.  After a year and a half, a local review as to progress was undertaken, again with support from USAID/Armenia.  This led to refreshing the National ICT Plan to address priority areas where insufficient progress was being made.

Georgia—in 2008 USAID/Georgia requested ICT consultation with one of the findings being that even though Georgia was focusing on ICT, there was no unifying National Plan in place.  This led to discussions at the Prime Minister and Minister of Economic Development level, along with a key private sector advisory group, and other donors with active ICT engagements.  The team mapped out an initial construct for a National ICT Strategic and Tactical Plan that was subsequently pursued by the local public and private sector entities.

These National ICT Planning efforts are at times the result of an initial ICT Assessment, where the need is identified and local support for such an initiative surfaces.  Most often these initiatives are undertaken through a cost-sharing arrangement between the GBI Program and the Mission.

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