USAID Report
A key recommendation by a USAID report that was released in June and titled “Emerging Technology and Practice for Conservation Communications in Africa” is for international development agencies to institutionalize good practice in the use of ICTs for Conservation. The report noted that while the conservation community has a wealth of experience in harnessing ICTs and communications among its many members, the distribution of this expertise is uneven.
Does ‘openness’ enhance development?
This was the question explored in a packed Room 3 (and via livestream and Twitter) on the last day of the ICTD2012 Conference in Atlanta, GA.
Panelists included Matthew Smith from the International Development Research Center (IDRC), Soren Gigler from the World Bank, Varun Arora from the Open Curriculum Project and Ineke Buskens from Gender Research in Africa into ICTs for Empowerment (GRACE). The panel was organized by Tony Roberts and Caitlin Bentley, both pursuing PhD’s at ICT4D at Royal Holloway, University of London. I was involved as moderator.
As background for the session, Caitlin set up a wiki where we all contributed thoughts and ideas on the general topic.
“Open development” (sometimes referred to as “Open ICT4D“) is defined as:
“an emerging area of knowledge and practice that has converged around the idea that the opening up of information (e.g. open data), processes (e.g. crowdsourcing) and intellectual property (e.g. open source) has the potential to enhance development.”
Tony started off the session explaining that we’d come together as people interested in exploring the theoretical concepts and the realities of open development and probing some of the tensions therein. The wiki does a good job of outlining the different areas and tension points, and giving some background, additional links and resources.
[If you’re too short on time or attention to read this post, see the Storify version here.]
Matthew opened the panel giving an overview of ‘open development,’ including 3 key areas: open government, open access and open means of production. He noted that ICTs can be enablers of these and that within the concept of ‘openness’ we also can find a tendency towards sharing and collaborating. Matthew’s aspiration for open development is to see more experimentation and institutional incentives towards openness. Openness is not an end unto itself, but an element leading to better development outcomes.
Soren spoke second, noting that development is broken, there is a role for innovation in fixing it, and ‘open’ can contribute to that. Open is about people, not ICTs, he emphasized. It’s about inclusion, results and development outcomes. To help ensure that what is open is also inclusive, civil society can play an ‘infomediary‘ role between open data and citizens. Collaboration is important in open development, including co-creation and partnership with a variety of stakeholders. Soren gave examples of open development efforts including Open Aid Partnership; Open Data Initiative; and Kenya Open Government Portal.
Varun followed, with a focus on open educational resources (OER), asking how ordinary people benefit from “open”. He noted that more OER does not necessarily lead to better educational outcomes. Open resources produced in, say, the US are not necessarily culturally appropriate for use in other places. Open does not mean unbiased. Open can also mean that locally produced educational resources do not flourish. Varun noted that creative commons licenses that restrict to “non-commercial” use can demotivate local entrepreneurship. He also commented that resources like those from Khan Academy assume that end users have a computer in their home and a broadband connection.
Ineke spoke next, noting that ‘open’ doesn’t happen in a vacuum. Sometimes power relations become more apparent when things become open. She gave the example of a project that offered free computer use in a community, yet men dominated the computers, computers were available during hours when women could not take advantage of them, and women were physically pushed away from using the computers. ‘This only has to happen once or twice before all the women in the community get the message,’ she noted. The intent behind ‘open’ is important, and it’s difficult to equalize the playing field in one small area when working within a broader context that is not open and equalized. She spoke of openness as performance, and emphasized the importance of thinking through the questions: openness for whom? openness for what?
[Each of the presenters holds a wealth of knowledge on this topic and I’d encourage you to explore their work in more detail!]
Following the short comments from panelists, the room split into several groups for about 15 minutes to discuss points, tensions, and questions on the concept of open development. (See the bottom of the wiki page for the full list of questions.)
We came back together in plenary to discuss points from the room and those coming in from Twitter, including:
The general consensus was that it is important to fight the good fight, yes, but don’t lose sight of the ultimate goal. Open for whom? Open for what?
As organizers of the session, we were all quite pleased at the turnout and the animated debate and high level of interest in the topic of ‘open development’. A huge thanks to the panelists and the participants. We are hoping to continue the discussions throughout the coming months and to secure a longer session (and a larger room) for the next ICTD conference!
Note: New Tactics is discussing “Strengthening Citizen Participation in Local Governance” this week. There are some great resources there that could help to ground the discussion on ‘open development’.
Visit the ‘does openness enhance development’ wiki for a ton of resources and background on ‘open development’!
Photo Credit: Daniel Katz
Access to timely and accurate data on farmers, their households and farm activities is key for policy, decision-making and quality control for development organizations, national governments, funding agencies, project implementers, field workers, researchers and farmers themselves. Demographic data (past and present) on farm households such as land sizes, assets owned, types of soil, weather conditions, gender distribution, literacy levels, types of commodities being produced, diseases and pest, facilities for storage, among others are critical.
Unfortunately, the current status of data on developing nations’ agriculture at both local and global levels is far from reaching the stage at which policy makers can confidently draw upon for intervention due to the complexities with collection and analysis. The result is inefficient flow of resources into these communities due to under or over investments. The challenge is both socio-technical – human skills to design the necessary protocols for capturing these data as well as technological tools to facilitate the management (capturing, analyzing, sharing, etc.) of the data.
For far too long, exploring the role of ICT solutions to support value chain actors in this area have been ignored even though viable and potent ICT tools are in the market. ICT solutions identified in this component could be used in building and generating electronic forms for data gathering, help in timely access to data, facilitate easy and accurate data analysis, ensure monitoring of field activities, help in tracing of goods from farm gate to consumers, and assist in certifying commodities for quality assurance.
Photo Credit: Uganda App Lab
Potential ICT Solutions to Facilitate Agricultural Policy & Decision-Making
These are ICT solutions that facilitate accurate data capturing, analysis and sharing on farmers, their farm sizes, assets, commodities and other key identifications for enhancing policy decisions making by field staffs, governments, investors, donors and feedback into research and development. Examples of apps identified in this category includes iFormBuilder, a mobile platform for building robust forms, offline data capturing and managing data and users from any browser with the iPhone, iPod touch, or iPad with image and audio recording, GPS and mapping functionality, etc; Mobenzi Researcher that uses simple feature phones to high-end handsets to provide a tried and tested solution to enhance field research and data collection; and PoiMapper, a mobile point of interest data collection and sharing solution for affordable GPS-enabled feature phones that can make agricultural fieldwork more efficient and reliable through planning and monitoring of field activities.
Potential ICT Solutions for Traceability and Quality Assurance
These are ICT solutions to facilitate data gathering on farmers, their fields and specific information on their commodities for traceability and quality assurance. Examples include SourceTrace, a suite of ICT applications including traceability module that records delivery and transaction of data both entered manually into mobile device as well as from GPS, RFID and bar code readers, certification module for internal agricultural monitoring processes of agricultural commodity firms such as Fair Trade, and processing module that automates the capture of valuable information on the various light industrial processes of any agricultural commodity; Reliable Information Tracking System (RITS), a new coffee traceability program that is helping coffee growers become more efficient, reliable, and quality-focused by tracking deliveries of coffee from each member down to the details of what coffee varietals and quality score each lot of coffee receives; and, Integrating ICT for Quality Assurance and Marketing, a project that helps to build an internal control system for inspectors of Organic Producers and Processors Association of Zambia (OPPAZ) for quality assurance and thereby improve the value of the products for increased income.
In summary, ICTs have great potential for data management within the agricultural value chain for increased agricultural growth. Improved data used will influence how research is conducted and subsequently the kind of policy decisions that need to be made for funding and investment. For detailed information on ICT solutions for monitoring, evaluation and quality assurance visit ICT4Ag Database by GBI for an interactive experience and feedback.
Data Basin, an online system, is quickly growing in popularity among practicing educators and community groups that wish to tell compelling stories with graphics. Data Basin connects users with spatial datasets, tools, and expertise through a user-friendly platform where “individuals and organizations can explore and download a vast library of datasets, upload their own data, create and publish analysis, utilize working groups, and produce customized maps that can be easily shared.”
In a presentation on its potential, Jame Strittholt, Data Basin’s founder and Conservation Biology Institute‘s Executive Director called it Google Earth on steroids meets Facebook, allowing groups to communicate with each other by integrating conservation data, mapping, and people. The site contains groups for specific topics and issues and centers for targeted geographies. The core functions of Data Basin are free and a fee-based consulting service is available for those who wish to take full advantage of its features or store significant amounts of data. Currently a great variety of biological, physical, and socioeconomic data is available. Maps can be kept private, within groups, or open to the public.
Data Basin was created out of the need for a central access point for environmental conservation related datasets that people can explore. The tools are easy to understand and use, making it an excellent resource for nonprofessionals or those unfamiliar with ArcGIS. Data Basin was implemented by the Conservation Biology Institute in partnership with ESRI.
Photo Credit: Next2.us
Next2 is a “geosocial” network that allows people to automatically connect around location and by common topics of interest or concern. By sending a text message, a Next2 subscriber can signal what they have, want or would like to learn or talk about and Next2 automatically matches and then exchanges text messages between users based on similar location and overlap of sharing “circle” without revealing a user’s mobile phone number.
I believe the Ag. Sector is interested in seeing new ICT solutions (apps) that reduce or remove some of the existing bottlenecks in the process of sharing agricultural content between and among rural farmers, extension service providers, and researchers in the developing world.
So what is unique about the Next2 app? One prospect I noticed about the Next2 solution is its professed capability of connecting people with common interest. In the context of rural agriculture, I foresee the improvement in sharing of local knowledge and innovations among farmers – a kind of horizontal/intra communication among the farmers. Next2 app may contribute to the production and sharing of user-generated agricultural content among farmers. It could also increase the density of communication network between farmers and other stakeholders.
Next2 also professes to take simple feature phones without data connection and through use of SMS puts those phones on the Internet. I wonder if this could be an alternative solution to the use of smartphones in share agricultural data between and among farmers, extension service providers and researchers. By going to a Next2 subscribers web page and clicking on a link you can send the subscriber a message, the message appears on the subscribers mobile phone as a new text message, the subscriber can reply by text message, and the Next2 software routes it back to the sender as SMS or email. Of course, access to the minimum Internet service will be required.
The aims of the Next2 solution are:
The use of the innovation is being considered in Kenya, Nigeria and Ghana for agricultural partners who can create a Nokia App for farmers. The solutions is similar to how FrontlineSMS works but instead of plugging a SIM card into a personal computer, SIM card is rather plugged into a in-country hosting provider that then connects the SIM card to the cloud solution of Next2 on Amazon server. Through that, Next2 is able to use a long-code to provide Next2 solution to all farmers in a given country.
Will be monitoring and looking forward to more analysis on the use of the app from the field as it is piloted.
More information here.
A recent study undertaken in Haiti found that mobile phones can deliver critical information on population movement rapidly and accurately following disasters.
Richard Garfield presented the findings from the research he conducted with several other public health specialists and social scientists at a recent mHealth working group meeting using data from mobile phone networks before and after the 2010 earthquake that rocked Haiti. The publication explains how the research team used position data of SIM cards from Haiti’s largest mobile phone company, Digicel, to estimate population movement trends following the earthquake and the subsequent cholera outbreak.
Photo credit: USAID
The researchers originally set out to find this data in order to respond to the disaster in Haiti. Knowing that 1 in every 3.8 people in Haiti owned a cell phone, they collaborated with Digicel to track the number of calls and the location of those calls over the course of a year, before and after the earthquake. Most mobile users were based in Port-au-Prince where the earthquake was centered. While cell reception was down for a few days immediately following the quake, the network capacity was rapidly re-established, making the phones easy to trace.
A 22 % decline in phone usage in Port-au-Prince after the quake correlated with the massive outflow of population from the capital, which was widely known. In the aftermath of the disaster, the UN and Haitian government had created maps based on eyewitness observation to track population movements. But because these were reliant on eyewitnesses, there was no way to tell how accurate the data was.
In fact, the mobile phone usage analysis showed different results from these official maps, showing movement that was more spontaneous and seemingly more accurate. Many of those who evacuated Port-au-Prince originally returned back within 7 days, and this was something the official numbers did not catch right away. Months after the earthquake when the UNFPA carried out a survey in Haiti to retrieve more accurate numbers of where people were and when, the mobile phone data was much more closely associated with these results. The mobile phone data also helped to estimate where the cholera outbreaks were happening and to get people out of the danger zones.
Estimated net changes of the Port-au-Prince population compared to the capital's population on the earthquake day
Garfield emphasized that while these results do not indicate that mobile data should be used as final, official counts on death tolls, it can provide initial estimates while waiting for more accurate counts. The key point is to mine the data rapidly and assist in a quick response.
Will this research lead to improved quick responses for future disasters? It certainly could be combined with current disaster relief efforts following the recent earthquake in Turkey, such as Google’s Person Finder app or social media response.
Morocco has a rather attractive broadband network
Morocco’s growing broadband network and an increase in competition for video has placed the region at the forefront for regional ICT investments.
“Whether it be VOIP providers, broadband Internet repackaging, or pay-TV installers, the smaller companies will be called to duty and therefore present a viable option for investors looking to capture a share of the projected $1.44-billion data segment by 2015, or other promising indicators,” says Majd Hosn, a telecoms analyst for Pyramid.
The North African country’s telecom sector revenue will see a 4.1% annual growth rate over the next five years. The telecommunications projections position the industry at $5.47-billion in 2015.
Moroccan communications ministry official Ibrahim Saeed told ITNewsAfrica that he is hopeful that these projections will maintain excellent prospects.
“We have worked hard to build a strong IT and telecom sector and hopefully Pyramid’s report will turn out true,” says Saeed.
“The leadership changes and popular uprisings that have spread in North Africa will take their toll on the stability and growth of Morocco,” adds Pyramid.
“However, (the country will) maintain a strong position compared to other Middle Eastern and North African communications markets.”
Jonathan Terry
One of the important considerations in extending connectivity, be it voice or data services, into small and rural communities, is the need to address scale into more remote locations. This includes the elements of local support, sustainability, as well as replication. While the technology elements have for the most part be successfully addressed, the business elements are often lacking–with the result being that once the donor funding comes to an end, all-to-often the initiatives come to an end.
In the summer of 2006, the Sri Lanka LMI project was initiated with the issuance of a Request for Proposal by USAID’s Mission in Colombo. The RFP sought proposals for establishing at a minimum of 20 telecenters in rural communities across Sri Lanka. The requirement was that these centers be fully installed and operational within one year of the contract award. The RFP also required that partners be bought into the proposal on a 2:1 match.
Photo Credit: USAID
The winning award to granted to SSG-Advisors who put forward a comprehensive approach for establishing an EasySeva franchise that would rollout the required 20 telecenters. These EasySeva centers were to be individually owned and operated by local in-community entrepreneurs. This initial rollout would subsequently be expanded beyond the USAID contract requirements.
To meet the partnership requirement, SSG-Advisors partnered with several firms, including Dialog Telekom, Sri Lanka’s largest mobile operator and who provided broadband access to the centers, and Qualcomm, who provided broadband access through their GSM-HSDPA technologies. Other partners included Microsoft, the National Development Bank (NDB), Lanka Orix Leasing Company (LOLC), and InfoShare.
The EasySeva franchise built several innovative approaches into its business model. These innovations included:
Scale—the EasySeva franchise was designed to scale well beyond the original 20 centers as reflected in the contract.
Replicable “Center in a Box”—a replicable configuration was adopted such that a new center with a full set of value-added services could be set up rapidly, with services immediately available to customers.
Locally Owned and Operated—each center is locally owned & operated by an entrepreneur vetted to ensure they are capable of managing the venture.
MicroLeasing—the NDB provided capital funding, with LOLC using these funds to buy PCs that were leased to the franchisees.
MicroLoans—LOLC also made MicroLoans available to the entrepreneurs where there was the need for start up capital and to cover initial operating costs.
Multiple Services & Revenue Streams—the EasySeva centers were constructed to derive revenue from access to content developed and placed on each PC, from local calling via community phones, from international calling via VoIP, from Internet access, copying, faxing, etc. The centers were also positioned such that they could provide local support to microLending and microLoans services into the communities.
Management & Technical Support—the EasySeva franchise operation also provides management training and technical support to the center owners.
The EasySeva franchise ultimately rolled 55 centers, well beyond the initial target. These centers are typically reaching profitability within 3-4 months after opening their doors to the local community. The model clearly proved successful in achieving scale, sustainability, and replicability. For Dialog, the telecom carrier providing the connectivity, these EasySeva centers provided community access for services not otherwise extended to those living in these more remote communities.
The EasySeva example reaches beyond Sri Lanka by providing a proof-of-concept for a scalable and replicable business, financial, and technical approach for extending connectivity and value-added services into smaller rural communities world wide.
I recently finished a chapter for a book to be published by the National Defense University about the persistent problem of information asymmetry in disasters, the condition by which information is disaggregated in such a way that it compounds the already horrendous logistics struggle of humanitarian organizations to provide life-saving aid to victims. Food drops are missed by the general population, the wrong supplies get to the wrong hospital, and water sits on a tarmac rather than getting into the hands of people who are desperate for it. Information asymmetry has two dimensions: the inability to get any data from a lack of access to that information or the inability to take aggregated data and make sense of it all. Often in disasters the first dimension is attributed to a lack of connectivity – whether because of geography or lack of infrastructure (cell phone towers tend to collapse in earthquakes, floods etc.). Six years ago, NetHope and a variety of private sector partners tackled the condition of connectivity in disasters with the creation of the Network Relief Kit (NRK) . The NRK, which fits in a backpack, has a BGAN satellite receiver about the size of a medium-sized textbook. It provides a broadband connection to the Internet, runs off a car battery (or small solar panel) and works almost anywhere on the planet. It has a built-in wireless router for WiFi to support up to ten laptops or Internet phones. So it creates a fast, temporary but crucial voice and data communications hub for a small group of fieldworkers when they need it most immediately – in emergencies.
While the NRK does amazing job of connecting, there are some disasters where the lack of connectivity is compounded in places (like Myanmar after Cyclone Nargis or today’s current conflict in Libya) where autocratic regimes have “shut down” the telecommunications infrastructure or restricted access to journalists. It becomes a situation of not just being able to get public information out but a condition of not being able to get any information at all. As we have seen over the last few weeks, when networks or communication is shut down people revert old network connections (mesh or dial-up) in order to harness new platforms– Twitter, Facebook and other social media – to subvert these network shutdowns. It’s outstanding ingenuity – voice to Tweet for example – and innovation that is providing us with a slew of crisis data. So now we have the information but what do we do with the data? This is the second dimension of information symmetry.
This weekend I met with Gisli Olafsson, NetHope’s Emergency Response and Preparedness Director, as we were both speaking at Harvard for separate events (who knew Harvard was the hotbed of technology, connectivity and enterprise). Gisli, whose blog on disaster response is a great read for anyone interested in this space, told me about the efforts of NetHope, OCHA, and countless other organization and volunteers around the world. Spread across the globe, connected by technology and social media this group is monitoring social media, mainstream media and response organization reports for updates on the terrible situation in and around Libya. I remember this group well from my time in Haiti almost a year ago. Following the devastating earthquake in Haiti this volunteer community rose up to try to help in their own way the people affected by that terrible disaster. Thus was born a new opportunity to improve situation information management that leveraged the human capital of countless volunteers around the world to tackle the very sticky problem of information asymmetry.
The efforts of this group (OCHA, UNOSAT and NetHope have been collaborating with the Volunteer Technical Community (VTC) specifically CrisisMappers, Crisis Commons, Open Street Map, and the Google Crisis Response Team over the past week) are available now for the public here. For the general public this is a fascinating look at the revolution of connectivity, technology, social media in reporting and responding to one of today’s most pressing global crisis’. For the people of the UN and its agencies, NetHope’s 32 international NGOs and countless others who are responding to the crisis this information provides the pivot point for rapid response and an important tool in overcoming the persistent condition of information symmetry. As this movement gains stream and structure the chapter I wrote less than six months ago may become a bookmark of the past as we begin to stage our response and resources in a way that saves countless lives – but hey I’m not going to feel too bad about my outdated chapter because that is the pace of innovation coupled with the persistence of the human spirit.
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Monitoring, Evaluation, and Learning (MEL) Director
Mr. Torosyan leads one of the firm’s practice areas as the Director of Monitoring, Evaluation, and Learning. He brings 18 years of experience in USAID and other donor-funded project management, evaluation, and consulting roles in more than 15 countries across Europe, Asia, and Africa. Half of his career was dedicated to delivering development consulting assignments in field offices as Project Director, Team Leader, and Policy Advisor in projects funded by USAID, The World Bank, ADB, UNDP, and EU. The remaining half was devoted to managing USAID-funded projects from the corporate headquarters of development consulting firms in the Washington, D.C. area.
Mr. Torosyan’s technical expertise spans a wide range of private sector development topics, such as the improved enabling environment for trade and investment, firm-level competitiveness enhancement, value chain development, and increasing SME access to finance. He also has in-depth knowledge of public sector governance reform issues, including evidence-based decision-making practices, impact assessment schemes, regulatory convergence with international standards, reform of state-owned enterprises in the energy and other infrastructural sectors, anti-corruption, and improved public service delivery via Govtech solutions.
Beyond his extensive project management and advisory work, Mr. Torosyan has a decade of experience in project performance evaluation and monitoring. He has demonstrated his expertise in Monitoring and Evaluation Lead roles at a development consulting firm in Washington, DC, and as an independent Evaluation Team Leader and Principal Evaluator of multiple donor-funded projects in Europe and Asia.
Mr. Torosyan holds a Master of Advanced Studies degree in International Law and Economics from the University of Bern, World Trade Institute, Switzerland. He was also a research fellow at the University of Muenster, Germany, specializing in institutional economics, which led to a Doctor of Economics degree from the Institute of Economic Research. He speaks Armenian and Russian fluently.
Ms. Brenda Lee Pearson is the Research Director for the Integra-managed USAID Learning, Evaluation, and Analysis Project (LEAP III) and has served as Team Leader for economic growth performance evaluations in Georgia, Kenya, Ukraine, and USAID’s global programs: CATALYZE, EDGE, US-SEGA, Women’s Economic Empowerment Fund. She served as the gender and social inclusion advisor to USAID/India and Indo-Pacific Strategy from 2020-21. She has been Team Leader for democracy, human rights and governance assessments and political economy analyses in Bosnia Herzegovina, Bulgaria, Guyana, Honduras, Kosovo, Malawi, Romania and Tanzania. She served as global coordinator of nutrition programming for the United Nations World Food Programme, FAO, UNICEF and WHO. Ms. Pearson has provided technical assistance to projects funded by USAID, State Department, Millennium Challenge Corporation, DfID, AustraliaAid, World Bank, and UN agencies in 50 countries, and authored more than 100 articles. Ms. Pearson is the President of Cui Prodest, LLC, a woman-owned small business (www.cuiprodest.org) that partners frequently with Integra. Earlier in her career, she served as Chief of Party in Cambodia, Croatia, Egypt, N. Macedonia, Tanzania and Yemen.
Mr. Levine is a senior new business, project management and private sector development specialist with over 20 years direct experience in the design, oversight and implementation of complex international technical assistance programs, including extensive work in Latin America, Eastern Europe, Asia and Africa. He is well versed in private sector development, agriculture, land use planning and international best business practices, with a strong track record for facilitating stakeholder relationships for tangible and practical results. He has a proven track record for impact with USAID, MCC, DFID and other donors, working as both a Team Leader, Chief of Party, or key member of a multi-disciplinary team on both innovative projects and winning proposals. Prior experience as Executive or Practice Area lead who helped grow technical, financial and human capital for firms/clients, including leadership of USAID projects valued at between US$25 – $75 million.
Elizabeth Ferris is Research Professor with the Institute for the Study of International Migration at Georgetown University’s School of Foreign Service and an adjunct professor in the Georgetown Law School. From January-September 2016, she served as Senior Advisor to the UN General Assembly’s Summit for Refugees and Migrants in New York. She presently serves as an expert advisor to the UN Secretary-General’s High-Level Panel on Internal Displacement.
From 2006-2015, she was a Senior Fellow and co-director of the Brookings-LSE Project on Internal Displacement where she worked to support understanding and protection of internally displaced persons. Prior to joining Brookings, she spent 20 years working in the field of humanitarian assistance, most recently in Geneva, Switzerland at the World Council of Churches. She has also served as the director of the Church World Service’s Immigration and Refugee Program, as research director for the Life & Peace Institute in Uppsala, Sweden and as a Fulbright professor at the Universidad Autónoma de México. Her teaching experience has included positions at Lafayette College, Miami University and Pembroke State University. She has written extensively on refugee, migration and humanitarian issues, including The Politics of Protection: The Limits of Humanitarian Action (Brookings Institution Press, 2011), Consequences of Chaos: Syria’s Humanitarian Crisis and the Failure to Protect, with Kemal Kirsici (Brookings Institution Press, 2016). Her latest book, Refugees, Migration and Global Governance: Negotiating the Global Compacts, with Katharine Donato, was published by Routledge in 2019. She received her BA degree from Duke University and her MA and PhD degrees from the University of Florida.
Quang Phan has a 20-year track record of performance in running some of the most impactful projects in Vietnam and in the Mekong Region. These projects range from innovation and technology, sustainable public private policy dialogue and regulatory reform, and trade and investment facilitation. As an out of the box thinker, Quang has good judgement and a good sense of humour. He knows how to turn vision into ideas, and ideas into actions and results. He builds high performing teams and networks.
Quang has served as Integra’s Country Director in Vietnam since 2018 and leads the development and implementation of the USAID funded project in reforming PPP regulations and practices in Vietnam. Working with the home office and USAID/Vietnam, Quang has mobilized a team of international and local experts to work with the Ministry of Planning and Investment, the National Assembly, the Vietnam Chamber of Commerce and Industry and the business community on developing the first PPP Law of Vietnam. The team has built the capacity of a public private partnership committee that advocates for good PPP regulations and practices in Vietnam and piloted a PPP pipeline development tool in two provinces.
Theresa Miles
Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Penelope is an Associate at Integra, where she supports a variety of USAID and MCC-funded projects. She has more than five years of experience in operations and project management and provides backstopping support on activities. Responsibilities include managing activity budgets, providing logistical support, recruiting, contracts, and travel preparations. Other experience includes data collection, program evaluation, quality assurance, and two years of program implementation in Guatemala.
Penelope holds an MS in Conflict Analysis and Resolution from George Mason University with a concentration in Prevention, Reconstruction and Stabilization, and a BA in International Affairs from James Madison University. When not working, Penelope enjoys international travel or camping in the amazing US National Parks.
Learning and Evaluation Director
Kethi Mullei is a social researcher and qualitative analyst with over 15 years of experience working in development in Sub-Saharan Africa, primarily East Africa. Her most recent long-term position was with the BMGF CIFF & Hewlett – funded program, HCDExchange, serving as the Learning Lead. She recently joined Integra as Learning and Evaluation Director to support the USAID/Kenya & East Africa Mission.
Kethi is a passionate learner and researcher with a background in global public health and a keen interest in generating evidence on the value of applying simple, replicable yet rigorous human-centered and action-oriented methodologies for optimal application in improving the quality of global health interventions and outcomes in the Global South. She brings a great wealth of experience in health policy analysis & development, protocol & product development (learning agendas, practical guidance), literature/ desk reviews, knowledge management, and application of participatory and one-to-one learning methods in practice (e.g., capturing success stories, appreciative inquiry (AI), outcome harvesting). Having worked for 15 years collaborating with various stakeholders—civil society, research institutions, private sector, and funders/donors—she is an eager contributor to the broad field of global health.
Sarah is an evaluation specialist with broad international experience designing, implementing, and analyzing mixed-methods research and evaluation projects addressing issues in agriculture, food security and nutrition, climate change, women’s empowerment, and the environment. Sarah currently works as an independent consultant to lead and support mixed-method evaluations for USAID, UN Agencies, The Bill and Melinda Gates Foundation, among others. She has supported several Integra activities under the LEAP III project as a data analytics and research design specialist with specific attention to the design and analysis of qualitative data. Recently, she has supported a strategic review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) Initiative, a portfolio performance evaluation of the former USAID Women’s Global Development and Prosperity (W-GDP) Initiative, a strategic review of USAID’s Development Innovation Ventures (DIV) program, and evaluations and assessments in Egypt and Ukraine. She has a dual Ph.D. in Rural Sociology and Human Dimensions of Natural Resources and the Environment, and dual M.S. degrees in Rural Sociology and International Agriculture and Development from Penn State University.
Associate
Meziane is an Associate at Integra, where he supports the MCC-funded Togo project and several other USAID projects. He brings more than seven years of experience working for a global K-12 education non-profit organization where he contributed project management, business intelligence, team management, budget tracking, and recruiting. He is a fluent French speaker and conversational in Spanish and Polish. He holds a BA in Government & Politics from the University of Maryland, College Park. In his free time, he enjoys watching club and international football (soccer) and hiking in the great outdoors.
Technical Advisor – Papua New Guinea
Julienne Kaman serves as the Technical Advisor in Papua New Guinea (PNG) under USAID’s Asia Emerging Opportunities mechanism. Ms. Kaman has spent more than 30 years in the teaching profession, researching and doing consultancies in several PNG universities. She has taken short-term consultancies with the PNG Government and Governments of other Pacific Island countries, namely the Republic of Nauru. Ms. Kaman has also worked with international organizations such as UNICEF, UNDP, UNESCO, and the Incentive Fund Program of the Australian Government and with international nongovernment organizations in the country, namely, Save the Children Fund and Asia Pacific Bureau of Adult Education (ASPBAE) and with local companies such as Tanorama. As a certified and experienced teacher in PNG, Ms. Kaman has also written several contextualized textbooks in the Social Sciences for teachers and students to use at all levels of education in PNG.
Business Environment Sustainability and Transformation (BEST) Director – Vietnam
Mrs. Hoang Anh Do serves as the Business Environment Sustainability and Transformation (BEST) Director in Vietnam under USAID’s Asia Emerging Opportunities mechanism. Before joining Integra, Mrs. Anh Do had experience holding several positions in the developing world and private sector. She served as Deputy Project Director of USAID/Vietnam Competitiveness Initiative (VNCI), leading three impactful initiatives, including 1) Administrative Procedures Reform of the Government of Vietnam (known as Project 30) by the Office of the Government, 2) Regulatory Impact Assessment (RIA) for Ministry of Justice and other stakeholders, 3) Public Private Partnership under Ministry of Planning and Investment, and 4) Provincial Competitiveness Index (PCI) with Vietnam Chamber of Commerce and Industry (VCCI).
She also worked on legal and economic reform in the USAID/Sustaining Technical and Analytical Resources (STAR) project, which helped the State Bank of Vietnam, the Ministry of Finance, the Ministry of Planning and Investment, the Ministry of Industry and Trade, the Ministry of Post and Telematics, the State Audit, different committees of the National Assembly to overwrite Vietnamese legal framework to implement Vietnam commitments under the US-Vietnam Bilateral Trade Agreement.
In the private sector, she established and chaired health tech, agri-tech, and logistics companies. Her vast experience and network in Government and private sector are valuable for her work to accelerate the transformation of Vietnam’s business environment and sustainability.
Program and Business Development Manager
Associate
Kate Fehlenberg is an international development professional with over 20 years of experience across a dozen countries. She has designed, managed, scaled, and evaluated small and multi-million dollar programs in Public Health, Agriculture and Gender. With deep experience in coalition building, systematic assessments of new technologies, and strengthening local systems, Kate is uniquely skilled in Scaling sustainable solutions. Kate has worked for NGOs, researchers, and donors at headquarters and the field in over a dozen countries across Asia and Africa; sat on donor and fundraising committees; run hundreds of workshops, and trained and led teams in numerous countries. In her last overseas assignment (2015-2019), Kate managed a $15M USAID food security project across six countries in Africa. She established the SeedAssure Alliance, a public-private coalition to digitize commercial value chains in Africa to improve Ag technologies accessible to millions of farmers. She currently works with Integra as Director of Scaling Innovations, leading assessments of development investments for their market impact and sustainability potential. Kate has an MPH in Population in Family Health and Complex Emergencies from Columbia University, a Master’s in Civil Engineering from Ga Tech, and a Bachelor’s degree in Environmental Science from Samford University.
Paul Dodds has a JD and over 25 years of experience in development consulting with MCC, USAID, DFID, the World Bank, AUS DFAT and ADB in over 15 countries. He has extensive expertise in legal analysis, policy reform and commercial due diligence, and experience working in AgCLIR analyses in varying capacities, with specific engagements for MCC in Tunisia, Philippines and Benin. In his AgCLIR work for USAID in Liberia, he focused on exploring the possible impacts of regulations restricting access to fresh markets for smallholder farmers and women traders.
Most recently, Paul brought technical expertise to the Integra team working in Bangladesh helping to design a support program for food safety and nutrition, and also on a detailed review of the new Vietnamese public private partnership law, providing background information to encourage the donor support needed for the law to succeed.
Paul studied Economics at Columbia and graduated from Harvard Law School. He spent the first decade of his professional career as a corporate lawyer and general counsel in Boston. He is now based in Little Rock, Arkansas where he owns and manages a growing portfolio of investments in renovated historic homes as his primary occupation. He speaks fluent German, serviceable French, Spanish and Russian and some Khmer.
Ms. Mallory has spent 20 years working with international development consulting firms. She currently serves as Integra’s Controller, and also manages Business Operations for the firm. She is an award-winning United State Air Force retiree who worked in forward locations during Operation Desert Storm and Desert Shield. She provided aid to supply officers, transportation commanders, fighter pilots and many more.
Liesl has been an Associate at Integra for nearly two years, providing project management and operations support for USAID-funded projects. She serves as the lead Associate on the Learning, Evaluation, and Analysis (LEAP III) Project, spearheading reporting mechanisms. She manages many aspects from activity start up to close, including drafting concept notes and work plans; recruiting and managing consultants; tracking budgets; organizing field work logistics; reporting on findings; and designing infographics/presentations to disseminate lessons learned. Liesl also provides support to the Asia Emerging Opportunities (AEO) Project and has worked on more than 30 unique activities, serving as the Operations Lead on 16 activities to date. She has also contributed to performance evaluations, such as the evaluations of the USAID/OFDA LAC Regional Disaster Assistance Program and the Power Africa Transactions and Reforms Program. Prior to joining Integra, she interned at the Asian Development Bank North American Representative Office, assisting in outreach efforts with stakeholders and partner organizations.
She holds an MA in International Development Studies from the Elliott School of International Affairs, George Washington University and a BA in Political Science and International Studies from Pepperdine University. She is a 5th degree black belt in Taekwondo and attributes the global sport as first attracting her to the realm of international relations.
Kaitlyn leads Integra’s quantitative analysis and data collection work as the Data Analytics Manager. Prior to joining the Integra team in 2020, she worked in both project management, and programming and analysis of impact evaluations for a number of research-focused non-profit organizations. She has experience designing evaluation plans, managing quantitative data collection work, performing data analysis using Stata, and developing reports and other dissemination tools for internal and external stakeholders. She has spent the last three years living in Nairobi, Kenya and working throughout East Africa. She has worked in many sectors including global health, agriculture, and digital financial inclusion.
Dr. Ruta Aidis is a leading expert in gender and economic development. She has more than 25 years of experience teaching, researching, consulting and publishing in the area of gender, women’s economic empowerment, entrepreneurship, innovation, institutional development and public policy. She is an award-winning author with over 50 published articles, books and reports. Dr. Aidis has conducted multiple gender-related assessments and consultancies for USAID and other international donor agencies. In 2019, she led USAID’s first global gender analysis of the recycling and waste management sector piloting both the Women’s Economic Empowerment and Equality (WE3) toolkit and recommendations for Women’s Global Development and Prosperity (W-GDP) initiatives.
As part of the LEAP III program, Dr. Aidis is serving as the deputy team lead for USAID’s portfolio performance evaluation (PPE) of the Women’s Global Development and Prosperity (W-GDP) initiative’s Round 1 funded activities. Previously she acted as the team lead for the 2020 Strategic Review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) initiative.
Dr. Aidis is also a Senior Fellow at the Schar School for Policy and Government, George Mason University and founder of ACG Inc. She holds a PhD in Economics from the University of Amsterdam, an MA in International Development from the Institute for Social Studies and a BA from the University of Maryland.
Timothy Schur is leading the company into the future by building on a foundation laid by Bob Otto, the founder of the firm in 2010. With more than 30 years of experience in advisory and consulting services, Timothy has filled wide-ranging roles in corporate finance, strategy and innovation, impact investment, business development, and business practice leadership. For the last decade he has been supporting International Development programs and investments for the United States, United Kingdom, and Australian governments as well as direct investments by governments across the Middle East, Africa and Asia. Throughout his career, Timothy has been a champion for performance-based contracting, impact investment and capital mobilization, systems enablement and knowledge sharing through technology, and program designs that result in durable solutions for economic independence.
Leading Integra is a return to the small business roots of Timothy’s career where client centric, nimble business solutions deliver impact for the investment stakeholders, beneficiaries and the individuals applying their expertise and experience to delivery. From a vantage point versed in traditional international development investors, cognizant of the capital constraints, and grounded in results measurement as the key to enduring impact; Timothy is positioning Integra as a key resource for government, private sector, and NGO clients seeking to capture and enhance both the financial and social return on their investments into emerging economies.
Mr. Otto has more than 25 years of experience in international development and project management. He is highly experienced in providing consulting services and managing complex projects in private sector development, economic restructuring, and institutional development. Earlier in his career, Mr. Otto served as Chief Private Sector Officer, Financial Analyst, Project Development Officer, and Chief Environment Officer for the US Agency for International Development. Mr. Otto holds a MS in Management from MIT and a MS in Technology of Management from American University.
Mr. David Quinn is Integra’s Chief Technical Officer, where he oversees all company projects and activities. He has 15 years of experience working in international development projects and specializes in managing multiple-country, multiple-activity, mechanisms.
Currently, he serves as the Chief of Party for the Integra-managed USAID Learning, Evaluation and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Mr. Quinn has conducted over 80 assignments across 23 countries. His technical expertise includes economic growth, policy and enabling environment reform, private sector engagement (PSE), and public-private partnerships (PPPs). In addition to his passion for international development (and Integra), he is an avid Liverpool Football Club fan.
Dr. Gordon is Director of Development Analytics, as well as Chief of Party for the Asia Emerging Opportunities mechanism at Integra. She is an Agricultural Economist with a long track record in international development. Prior to joining the Integra team, she was with USAID as a Foreign Service Officer from 2005-2019. Her expertise is rooted in monitoring and evaluation, quantitative and mixed methods analysis, and impact evaluation. She has served in a variety of positions at USAID, including as Senior Agriculture and Food Security Advisor for USAID/BFS, Senior Monitoring and Evaluation Advisor at USAID/FFP, and Office Director for the Office of Economic Growth at USAID/DRC. She speaks French, Spanish, and Portuguese with professional proficiency and holds a Ph.D. in Agricultural and Resource Economics from UC Berkeley.
Kent Ford is a pioneering international development professional with over 25 years of experience in successfully leading and delivering a range of private sector-focused programs in emerging and developing markets. Under the Learning, Evaluation and Analysis Project III (LEAP III), Kent leads Integra’s Middle East Private Sector Engagement Activity supporting the adoption of USAID’s Private Sector Engagement (PSE) Policy in the USAID/Middle East Bureau and associated Missions. This includes inter alia, writing a Strategic Vision for the Middle East Bureau, leading the development of a ThinkPiece envisioning the future of PSE in the MENA region, developing and leading monthly training webinars widely broadcasted throughout MENA and USAID/Washington, and creating an actionable approach to engaging the private sector in the work of USAID.
Kent has broad and proven strategic management and leadership experience as well as economic, political and cultural understanding from having worked in nearly 60 countries. Mr. Ford is a two-time entrepreneur, most recently as co-founder and Managing Director of Global Development Solutions, where he directed the establishment, growth and leadership of a global network of staff and consultants spanning four continents.
Kent co-developed the integrated value chain and market analysis methodology used by the World Bank, Asian Development Bank and sovereign governments to rigorously analyze agriculture and non-agriculture value chains to determine areas where foreign and domestic investment, access to finance and technical intervention would enhance the competitive position of entire market systems. He designed and spearheaded regional Trade and Investment initiatives by bringing together governments, private sector actors, NGOs, municipalities and development agencies—an innovative approach designed help businesses access new markets leading to millions of dollars in trade, investment, and market linkages. He has spent a total of eight years living in, working on and leading in-country private sector development project teams in the West Bank/Gaza, Albania, Kosovo, Nigeria and Uganda.
Mr. Townsend is an international expert in ICT policy and economics and the leader of GBI’s Universal Service and Access Fund Support Program. For more than 25 years, Mr. Townsend has been a leading contributor to the evolution of the communications sector worldwide, and has advised governments in more than 40 countries on economic issues and policy options for ICTs. He has been one of the pioneers in the design of Universal Service Funds in numerous countries, and has worked extensively with the World Bank and the UN, among others.
Having joined Integra in 2012, Kimberly has provided technical and operational support for over 20 projects at the firm over the past decade. Currently, she serves as the Director of Operations for Integra’s Millennium Challenge Corporation (MCC) portfolio, working alongside technical staff and MCC representatives to ensure projects and deliverables meet client expectations and contractual requirements. She also serves the dual role of Business Development Manager, working directly with the CEO and CTO to pursue, manage, and execute partnerships and proposal efforts. This includes potential opportunities with a variety of USG-funded clients such as USAID, MCC, and the World Bank, among others.
Kimberly also provides operational and technical support on projects. This includes her current role as Operations Manager and Researcher for USAID’s performance evaluation of the U.S. Women’s Global Development and Prosperity Initiative, the first government-wide effort to advance women’s economic empowerment. She also provides operational oversight of Integra’s two-year-long engagement with USAID to support Vietnam’s development and implementation of public-private partnerships. In previous positions, she conducted field research for a variety of agricultural, M&E, and political economy activities, mostly in Southeast Asia and East Africa. Her favorite assignment to date was conducting field research for an agricultural market assessment in the Philippines for MCC, specifically focused on the value and supply chains of processed mango products. In addition to interviewing and analyzing data from smallholder farmers, mango traders, and exporters to inform MCC’s investments, mango tastings were a nice perk of the job.
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project. Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond.
Brenna Casey joined Integra as an Associate in November 2018. She performs project backstopping for USAID and Millennium Challenge Corporation (MCC) projects, including but not limited to development of SOWs/concept notes; consultant recruitment and contracting; budget development, reporting and analysis; quality assurance and contractual compliance; travel coordination and logistics; project reporting; and project launch and close out activities. Other responsibilities include contributing to technical desk research and report writing. She also supports new business development, including responding to SSNs and RFIs, and past performance write ups, RFP/RFQ compliance, recruiting and personnel matrices, and coordination with partners and preparation of teaming agreements and cost information for proposals.
Brenna also currently serves as Private Sector Engagement (PSE) Specialist under Integra’s PSE practice area. She serves as Operations Lead for a $1.5M+ PSE Activity under the USAID LEAP III contract, where she works with a team of 12+ consultants in the co-creation and implementation of PSE Action Plans for the Middle East Bureau and nine Operating Units in the region. Activities include Bureau and Mission workshops and trainings, a listening tour, development of Mission PSE portfolio reviews and integration analyses, a PSE thought piece, and remote and in-person private sector outreach. Under this activity, she participated in a 2-week field visit across four cities in Morocco and interviewed private sector actors representing five key sectors, as well as 1-week of PSE brainstorming sessions with USAID/Egypt staff in Cairo for their PSE Action Plan and CDCS. Her favorite experience to date was leading the PSE brainstorming session with the Basic Education technical team in Cairo. As PSE Specialist, Ms. Casey has also provided technical support to the USAID/Egypt 2020 Private Sector Landscape Assessment (PSLA).
Ms. Casey holds a BA in Foreign Affairs and Psychology and a minor in Religous Studies (Islam) from the University of Virginia. She is professionally certified in Project Management from the University of Virginia and the Project Management Institute. She is currently applying to pursue her graduate studies in Washington, D.C. In her free time she loves reading a good book on the Rappahannock River in Urbanna, Virginia.
Isabella Cazier
Operations Specialist
Ms. Cazier serves as an Associate at Integra, providing project management support for the USAID LEAP III and AEO projects, as well as business development support for new opportunities. Prior to joining Integra, Isabella worked on the Programs team at World Learning, managing international youth exchange programs across the Americas. She has worked extensively in Latin America on youth development programs, and credits this opportunity with shaping her interest in international affairs. Isabella is PMI certified, and holds an MA in International Affairs and Development from The George Washington University, and a BA in Anthropology and Russian Literature from Trinity University in San Antonio, Texas.
Isabella started at Integra in February 2020, and has worked on a range of projects, including the Tiger Matters Knowledge Management events which coincided with World Wildlife Day, the assessment of Democracy, Rights and Governance in the Pacific Islands region and the Mid-Term Evaluation of USAID/Rwanda’s Hinga Weze program. Working at a small business like Integra means that employees have the opportunity to develop professional skills very quickly, and the expertise on the team always leads to fascinating conversations around the virtual lunch table.
Isabella moved around a lot growing up, living in four countries before moving to the United States for college.
Ganyapak (Pin) Thanesnant
Director of Operations
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project.
Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond. While Ms. Thanesnant has spent over eight years in Washington, D.C., she was raised in six countries before coming to the United States to pursue her undergraduate degree. She is fluent in Thai and English, and conversational in French. She enjoys cooking, swimming, and going on hikes with her German Shepherd, Havana. More details can be found here.