Tag Archive for: Technology

Photo Credit: hsctoolkit.bis.gov.uk

Of all of the new innovations in ICTs — mobile apps and games, open educational resources (OER), and everything else related to ICT for education (ICT4E) — which will be the most important in the next five years?

That’s just one of the questions that the new NMC Horizon Report: 2012 Higher Education Edition aims to answer.  The report was released last month by the New Media Consortium (NCM), an international community of experts in educational technology, and Educause, a nonprofit association which aims to advance higher education by promoting intelligent use of information technology.

The report charts the path of emerging technology innovations, trends, and challenges in higher education from around the world to highlight which have the most potential for impact within the next several years.  It’s the ninth edition of a decade-long research project and over 450 technology and education experts from more than 30 countries have contributed to the research, discussions, and conclusions made in the report since the NMC Horizon Project began in 2002.

What to expect within the next 12 months:

  • Mobile Apps

As the fastest growing component of mobile technology, students are using these for formal and informal learning, teachers are using them to be more efficient and innovative in their classrooms, and both are enabling apps for research, ePublishing, recording, etc.

  • Tablet Computing:

Now preferred in a growing number of classrooms in the developed world, tablets cause less disruption than mobile phones, can be easily stowed and used for field and lab work, and allow one-to-one computing opportunities, usually at an affordable price.

2-3 Years:

  • Game-Based Learning

This has been a fast-growing field within recent years and there are now more studies and reports that offer quantitative data on its effectiveness in education. The report highlights educational gaming as an important tool for fostering student collaboration and engagement in the learning process.

  • Learning Analytics

A valuable tool for teachers, this allows educators to record, process, and track student achievement and engagement. This data can lead to curricula revision, teaching assessments, and improved teaching methodologies.

4-5 Years

  • Gesture-Based Computing

This enables students to learn by doing. From touchscreens to voice interpretation software, students use gesture-based computing to expand their ICT-enabled learning opportunities to encompass embodied learning. The report expects that this technology will soon develop to allow numerous students to use large multi-touch displays for collaborative learning.

  • The Internet of Things

This emerging technology provides online data about an object’s unique characteristics and allows students to record, study, and learn about the physical world around them.  The potential benefits for this technology in education are still being explored.

Key Trends:

  • A rise in student expectations to be able to work and study whenever and wherever they want
  • More advances in cloud-based technologies and applications
  • An increase in student collaboration as project-structures change with new technologies
  • Teachers will continue to be challenged and redefine their roles with the addition of new resources and relationships
  • New models of learning, like hybrid and online learning, will change education paradigms
  • Teachers will use more active and challenge-based learning methods

Photo credit: www.latestdigitals.com

Current Challenges:
  • Traditional Models of teaching are being challenged by new ones enhanced by technology; often the two compete to find a balance that ensures the quality of education.
  •  Research, authoring, and publishing methods are expanding with the growing use of social media in research; many academics still do not accept these new methods as valid.
  • Demand for digital media literacy continues to rise in work and educational settings, however it is still rare in teacher education and training.
  • Emerging technologies are slow to be adopted by teachers on a large scale because of their conflict with traditional teaching models and their self-perceived role and comfort level.
  • University Libraries are challenged with determining how to categorize and support scholarly resources made available through social media and open content, and how to evolve with this growing trend.

For further reading, each section of the report concludes with a list of resources and examples of how the technology is already being used in higher education.  In addition, these and additional resources can be found in an online database on the NMC Horizon Project Navigator website.

 


Gambian internet service provider Netpage has selected American communications technology provider Airspan Networks to rollout their 4G network in Gambia.

Airspan logo

American communications technology provider Airspan. (image: bikyamasr.com)

The network will operate on the 2.3 GHz frequency band, leveraging Airspan’s Air4G flagship macro base station. Air4G allows Netpage to offer customers high-level connectivity, unique features like MIMO (multiple-input and multiple-output) and advanced antenna techniques. Expansion plans are already in place for nationwide coverage. Despite the competition, Netpage remains one of the top five ISPs in Gambia.

“Gambia has been very fortunate to avoid much of the economic turmoil experienced by the rest of the world, this stability has enabled us to leverage the economic situation and help deliver faster and more dependable internet connectivity to our country,” Netpage CEO Simon Abraham stated.

Netpage is providing customers with various devices like small indoor, desktop, self-install units, as well as outdoor units to maximise range.

Mohamed Abdel Salam

US-based Carnegie Mellon University has announced the opening of a new regional centre for ICT in Rwanda, aimed at increasing science and technology development across East Africa.

Carnegie Mellon University director in Rwanda Bruce Krogh

Carnegie Mellon University director in Rwanda Bruce Krogh. (image: cms.dyn.bci.tu-dortmund.de)

“Research and development in technology is now a global enterprise and Carnegie Mellon realised that education also needed to be a global enterprise to meet the demands of highly skilled engineers and innovators,” university director in Rwanda Bruce Krogh said.

Krogh said the west was not the sole source of technological breakthroughs anymore, “nor was it the dominant growth market for information and communication technology (ICT)”.

The university said they see East Africa as a beacon for ICT transformation, praising the region’s recent jumps in telecoms and IT infrastructure. Carnegie hopes to assist in continuing this success by bolstering ICT education.

He added that “for the case of Rwanda, there is a business-friendly, pro-ICT development program (Vision 2020) under which nation-wide fiber-optic cables will be installed throughout the country.”

Joseph Mayton

Image from TEDEd/YouTube

The ever-growing universal digital library, full of open educational and adaptable resources which allows teachers and students from around the world to pursue opportunities in distance learning, is about to raise its standards for a new initiative due to be launched in April —TED-Ed.  TED, a nonprofit famous for its award-winning TED Talks devoted to “Ideas Worth Spreading”, introduced its new “Lessons Worth Sharing” project last week and, according to its short introductory video, aims “to capture and amplify the voices of great educators around the world.”

By connecting exemplary teachers with animators, TED-Ed will produce videos — no longer than ten minutes each — capable of explaining innovative, thought-provoking, and challenging ideas through easy-to-understand visual representations.  The TED-Ed initiative promises to bring the same high production values used in its TED Talks to create a valuable collection of resources, coupled with new interactive leaning tools, to improve education quality and promote life-long learning — that is, primarily in the US and English-speaking world.

Photo credit: Computers4Africa

So what does this mean for teachers from non-English speaking countries and the developing world?  Though TED has not announced plans to translate each of the TED-Ed lessons, its TED Open-Translation Project has already provided subtitles and interactive transcripts for many of its TED Talks — currently 86 languages and counting — so it’s possible they’ll do the same for the lessons.   And if they do and plans are made to use TED-Ed lessons within a foreign context, could the content be ‘open’ and easily adaptable to be considered culturally appropriate for different educational settings?

These are some of the questions that the ICT4E sector and the international teaching community need to start asking.  With so much of the focus being placed now on how using digital devices like tablets and mobile phones will affect the delivery of educational information, the importance of improving the quality of that information is easily being pushed aside.  So who better to raise the standards for this quality than organizations like TED who have made so many complex ideas like nuclear fusion and how cymatics work to be understandable and relatable, presented by experts in their given fields and directed to a diverse audience of learners.

This is a revolutionary idea when considering the ways in how to raise the poor quality of education in many schools throughout the developing world.  Imagine how students’ — and teachers’ — comprehension of STEM subjects could be improved if the teacher-centered pedagogy used in many classrooms today was enhanced by supplementary videos explaining new ideas through understandable terminology and images for visually-inclined learners.  Moreover, imagine the effects it could have on teachers’ teaching methods if they adopted some of the conversational-style approaches used in the videos.

Image from Khan Academy

Though TED-Ed’s teaching style and delivery method is unique, Innovators and creative thinkers in distance learning have already been exploring this territory of open educational resources (OER) and organized open education since the 90’s.  The Khan Academy, a not-for-profit organization created in 2006 that has pioneered the free open educational video platform, has already created a vast digital library of over 3,000 online videos covering various subjects, though mainly in the maths and sciences.  Having delivered over 131 million lessons, Salman Khan, founder of the Khan Academy, has impressive goals for the organization and aims to create “the world’s first free, world-class virtual school where anyone can learn anything.”  Given Salman Khan’s stature and notoriety in the field of distance learning, he was featured as one of the speakers at the TED 2011 conference when the TED-Ed initiative was first announced to the TED community.

So what can we expect from TED-Ed in the future?  If its lessons are as interesting, well-structured and thought-provoking as TED talks, students are in for a pleasant change from their usual lecture-based lessons. And hopefully TED-Ed will have a similar approach to that of the Khan Academy to contribute to and enhance the universal digital library while considering what it means for education quality around the world.

 

Photo Credit: www.popsci.com

If education quality is largely dependent on the teaching capacity of educators, wouldn’t integrating video instruction from expert teachers into low-resource schools’ curricula seem like a good idea?

Digital StudyHall (DSH), a program that has pioneered Facilitated Video Instruction for primary school education in low-resource settings since 2005, might seem revolutionary to the improvement of education quality in theory.  However, a team of researchers from the University of Washington and the StudyHall Educational Foundation recently completed a two-year study in government primary schools in Northern India which concluded that might not be the case.

The Facilitated Video Instruction in Low Resource Schools report detailing the study and research results was presented at the International conference on information and communication technologies and development (ICT4D2012) last Tuesday in Atlanta, and offers valuable insight into the core challenges that prevent the project’s scalability and sustainability, as well as a few lessons that the whole ICT4E sector could benefit from.

Over the course of two years, researchers observed and compared the use of DSH in eleven schools on the outskirts of a large city in the North Indian state of Uttar Pradesh, one of the most populated and least developed provinces in India.  With the approval of the Indian government and while adhering to the national curriculum, the team introduced video recordings of high-performing teachers into low-performing classrooms and conducted quantitative and qualitative studies to measure the impact of this educational intervention.  The team also held technical training seminars for participating teachers and helped establish electrical connections to support the TVs and DVD players.

Setting out, the researchers expected to see positive quantitative results in student competencies and noticeable improvements in the participating teachers’ teaching skills. However, within this cultural context, a number of variables such as student test scores heavily influenced by cheating and a large number of student and teacher absences during harvest seasons, prevented the researchers from collecting reliable quantitative data.

Though the researchers saw positive improvements in some of the participating teachers’ pedagogy during DSH and throughout the rest of their teaching — based primarily on their ability to use the interactive teaching methods displayed by the model teachers in the videos — other teacher’s were not receptive to working with DSH staff and two schools had to drop from the program due to theft of equipment.

So while the report ultimately concludes that the project is not sustainable in this particular context, at least not without substantial support from outside organizations, here’s a few lessons we can take away from this project:

  • Teacher buy-in is essential. The major contributor to successful programs in the study was having at least one motivated staff member who was passionate about teaching, as well as having support from strong school leadership.
  • It is critical that all of the participants — teachers, principals, students — view the educational intervention as valuable relative to available options.  This should help to ensure sustainability and reduce incidents of equipment theft.
  • Photo Credit: Teach for India

    The main obstacle to scalability is the educator’s view of their profession and personal teaching capacity, as well as their commitment to education.  Teachers must value their role as an educator in order to have incentive to continue to grow professionally and use effective teaching strategies.

  • Educational context matters.  The content and format of the lessons should reflect the cultural context in which they are used.  In other words, is it appropriate for the target audience considering what teaching methods they are already familiar with?  In a context like India’s where the teaching profession is respected in the community but is divided between credentialed teachers and paraeducators, what are the impacts of introducing a teaching aid that might undermine the efficacy of a teacher’s previous training and teaching skills?
  • The improvement of the participating teacher’s pedagogy is essential and progress should be continually monitored.  Teachers should show progress in using student-centered teaching methodologies to be considered effective.  For example, do they ask questions and initiate discussion? Do they check for student understanding?
  • Programs of this kind should supplement a teacher’s instruction, not replace it.  A teacher can learn just as much as the students can from educational videos — especially if they have not received the proper training for teaching their assigned subject — but without improving the teacher’s teaching strategies, the project’s overall goal cannot be achieved.
  • Photo Credit: www.mtestsite.com

    Socio-economic issues can indirectly be addressed within video content.  The report notes that the students in the videos were all girls and came from poor, urban backgrounds.  The participating students responded well to their video peers, sometimes interacting with them, like clapping for their video peers who answered a question correctly, small details that can have positive lasting effects. (A recent blog entitled What Sesame Street Can Teach the World Bank by Michael Trucano, offers additional lessons in developing this kind of valuable video content)

The DHS researchers anticipate that as the ICT4D field matures, there will be increasing emphasis on larger evaluation studies.  Until then, facilitated video instruction programs need more program refinement and teacher buy-in to be considered a worthwhile investment.

Last week, amidst reading the various blogs and tweets for Open Education Week, I came across several acronyms that were unfamiliar.  Terms like Edupunk and Aakash are just a few of the terms that you simply have to “be in the know” in order to know.

Anyone new to the field of information and communication technology for education (ICT4E) might be a little overwhelmed at first by the plethora of acronyms, terminology, and program and developer names that pervades internet searches and tweets.  Whether you’re an education professional looking for new opportunities to use technology in a development project, or a seasoned ICT4D veteran exploring the new advances being made in open education, there’s usually a new term that pops up, sometimes coined at a recent conference, that might be unfamiliar.

And to complicate things further, common ICT4E terms are also used among the wider national education community, as well as those focused on content more than devices, devices more than quality, quality more than technology, and a small community of professionals that have enough experience to be able to see the overall picture.

So to offer some clarification, here are some ICT4E terms you should know:

  • ICT4E: Information and Communication Technology for Education

Self-explanatory acronym though, within the Twittering world, it has taken on several other forms such as ICT4Ed, ICT4Edu, Edtech and Edutech.  A recent blog from ICTWorks set out to clarify what is the most appropriate hashtag and it seems a consensus has been reached for ICT4E — at least for now.

  • mLearning

mLearning is the use of mobile technology for education — both formal and informal.  Though eLearning — using technology for in-class or distance learning purposes — could technically encompass mobile technology, mLearning has been gaining more ground and becoming increasingly popular with the rise of mobile phone saturation throughout the world — estimated at over 5.3 billion mobile subscribers during the UNESCO Mobile Learning Week — that it has created its own category and is the subject of many ICT4E debates.

Commonly referenced and debated in the ICT4E sector, this controversial project has received a lot of praise and criticism for it’s device-based initiative which has introduced over 2.5 million laptops to schools throughout the developing world.

  • Aakash

The new competitor to OLPC (though that too could be debated since OLPC has expressed support for this new project), this name tends to stir up some excitement among ICT4E advocates.  Aakash is a new tablet computer recently priced at around $35 and already being used in public schools in India.

  • BYOD: Bring Your Own Device

 Bring Your Own Device is simply that — students using their own digital devices in the classroom.  With many digital devices to choose from such as eReaders, tablets, and mobile phones, computers are no longer considered the only or best option.  BYOD is a concept being explored more in connection to mLearning though there are few examples of it already being applied in a development context.

OERs are course and learning materials which can easily be accessed for learning, teaching and research purposes via the internet.  Covered under open licenses, these resources can be modified and updated by multiple users creating “living” resources — those that have the ability to grow and adapt with new innovations, historical events, new perspectives, etc.

  • OCW: Open CourseWare

OCWs are a type of OER.  Simply put, they are the learning materials or collection of OERs organized to serve as course content.  These, like OERs, are openly licensed and can be reused and reshaped so that they can be introduced in various educational settings.

  • FOSS: Free and Open Source Software

Software that is both free and open source; an important tool for developing OERs.

  • MOOC: Massive Open Online Course

Similar to OCWs except that their pedagogical theories and student base differ. A relatively recent innovation in online course development, MOOCs are founded on the theory of connectivism and facilitate learning through teacher led discussions and presentations and developing peer-to-peer networks between students.

  • Badges

A digital representation equivalent to a certificate or diploma, badges certify the specific skills a student has attained and the quality of the instruction that they received from a specific educational institution.

  • Image from www.cooltownstudios.com

    Crowdsourcing

A distributed problem-solving and production process that involves outsourcing tasks to a network of people, usually many and undefined, and a great strategy for collaborating with other teachers and educational professionals.

And in the spirit of open education and crowdsourcing, feel free to share any other essential, humorous, or baffling ICT4E terminology you’ve come across.

Photo Credit: OCW Consortium

This week, the online global education community is kicking off the first ever Open Education Week, an event initiated by the OpenCourseWare Consortium to raise awareness to the increasing number of possibilities within this field.  This growing movement is poised to change the way that education is viewed, both in the developed and developing world.  It has the potential to revolutionize the field of international education development with the increase of connectivity in regions that, until only recently, were limited to outdated and ineffective learning resources and teaching methods.

However, some of these new exciting opportunities and tools that are being developed are set amidst unfamiliar computer programming lingo, an increasing number of acronyms, and a community of open education advocates with various ideologies.  So to demystify some of these, let’s imagine for a moment that we want to create a digital classroom for distance learning, targeted to students in a remote area of a developing country.  First, we’ll need to develop our course materials and the body of information that we plan to teach:

  • OER: Open Educational Resources

 

Photo credit: UNESCO, Author: Jonathasmello

OERs are the various course and learning materials that are being made available in the digital classroom which can easily be accessed for learning, teaching and research purposes.  Covered under open licenses, these resources can be modified and updated by multiple users creating “living” resources — those that have the ability to grow and adapt with new innovations, historical events, new perspectives, etc.

OERs make up what some have termed a “universal virtual library”, and where best to start developing the resources for our digital classroom than there.  A great example of this is Wikieducator, an international online community project that facilitates collaboration between educators.

So once we’ve chosen and developed what we’ll teach, how will that content be represented and organized as a course or curriculum?  That’s where OCWs come in.

  • OCW: Open CourseWare

OCWs are a type of OER.  Simply put, they are the learning materials or collection of OERs organized to serve as course content.  These, like OERs, are openly licensed and can be reused and reshaped so that they can be introduced in various educational settings.

And that’s great for us since we want input from other teachers, education professionals, and the students themselves so that, ideally, they will have the most current information taught through the most effective teaching methods.  Some OCW programs such as MIT OpenCourseWare and the Khan Academy have already taken great strides in perfecting this model.  However, OERs by themselves cannot monitor the learning process or offer accreditation to students.  We need to develop something that shows that our students have fulfilled the learning requirements and have acquired new skills.

  • Badges:

Photo Credit: Mozilla Open Badges website

Badges are the big new thing in Open Education and are still in the early stages of development.  An idea that was explored during the 2010 Mozilla Learning, Freedom and the Web Festival, the badges would certify the specific skills a student had attained and the quality of the instruction that they received.  According to a recent New York Times article, a few major companies like Microsoft are already using a badge system to certify that their employees have received technical training.

Once we’ve developed our own badge system, perfected our curriculum, and established ourselves as a credible source for quality education, it’s time to think bigger.

  • MOOC: Massive Open Online Course

MOOCs are similiar to OCWs except that their pedagogical theories and student base differ.  A relatively recent innovation in online course development, MOOCs are founded on the theory of connectivism and facilitate learning through teacher led discussions and presentations and developing peer-to-peer networks between students.  The potential class size for these courses can be staggering.  Several well-known examples at Stanford have exceeded 100,000 registered students, though only a fraction of them actually completed the courses.

Even though some MOOCs and badges are being monetized, we will of course try to keep our lessons free, though there is some argument for charging small fees to motivate students to complete the course.  But many questions remain: How will these new materials with the outsourcing — or crowdsourcing — of teachers affect the local education system?  Are the skills and information being taught that of which this particular population actually need and culturally relevant?  How will it prepare students for jobs already available in this cultural context?  A lot of these new innovations still have yet to be developed to suit the needs of the developing world but, with the right amount of cultural sensitivity, research and collaboration, there are many exciting potential advantages to come.

 


The FCT Agency for Science and Technology (FASTECH) is currently partnering with an international NGO, Junior Achievement, to promote entrepreneurship education in primary and secondary schools in the Federal Capital Territory of Abuja, Nigeria.

Woman holding plaque from Junior Achievement

Yelwa Baba-Ari, FASTECH Director, says their relationship with Nigerian NGO, Junior Achievement, should promote entrepreneurship. (image: file)

The partnership will include setting up clubs and organising entrepreneurship competitions in schools. Yelwa Baba-Ari, FASTECH Director, said yesterday building entrepreneurial skills is part of the agency’s mandate.

“If you expose them to entrepreneurship by the time they finish secondary school, they can assist their parents in paying the school fees,” she said.

“A lot of them are not exposed but this gives them confidence be it in communication or leadership skills and builds confidence in them to face the challenges of the society. We will partner to make sure that the schools become awake to its importance. We will collaborate with you to do competition for the students and to see that we establish clubs in more schools.”

Stressing on the importance of acquiring entrepreneurial skill, Baba-Ari said government in this country was a major employer of labour but now the economy encourages people to be on their own.

Segun Adekoye

Photo credit: Kitguru.com

Intel’s recently released white paper entitled “The Positive Impacts of Learning”, provides new research data that concludes that eLearning is improving the quality and effectiveness of education.  An updated version of the 2009 paper, it offers a comprehensive glimpse at some key research findings aimed at helping educational leaders identify relevant eLearning benefits to make well-informed decisions for developing eLearning strategies.

Intel realizes, along with much of the ICT sector, that with an endless array of both failed and successful examples of implementation strategies for eLearning — and few published results of strictly controlled experimental studies — it is difficult for researchers to produce valid data that can actually prove the efficacy of improving the quality of education through the use of ICT.  By comparing data from a spectrum of different studies conducted in the US and various countries, the paper draws several important conclusions supporting the theory that eLearning is in fact positively impacting not only students and teachers, but also their families, communities, societies, and economies.

Students: 

Research has shown that there are three major areas of student learning affected by eLearning: engagement, motivation and attendance.  Teachers that were surveyed or consulted in many of the studies reported that student motivation was improved the most out these three areas, as much as 76% of low achieving students involved in 1:1 computing programs in one teacher survey.

  • Access:

Access to technology is a large factor in student performance levels.  Studies have found that 1:1 computing programs are much more beneficial than computer labs.  Through analyzing 13 different countries, researchers have found that students with easy access to ICT in the classrooms or involved in 1:1 programs are significantly more likely to use ICT than students who only had access to computer labs.  Not only do these students use the devices more, but another study showed that academic scores and attendance improved significantly.

  • Quality of Learning:

When deciding how deeply the technology should be integrated into the learning process, Intel concludes that the more opportunities and easier accessibility that students have to the technology, the greater the effects.  Intel has found that student-centered teaching methodologies coupled with blended learning, a strategy that mixes different educational environments, is the most effective way of ensuring that students fully value and explore all learning possibilities available through the technology.  With similar advantages found in differentiated instruction methods, students are then able to learn at their own pace and adopt strategies to develop skills needed for self-regulated learning.

  • Performance:

Photo credit: anonymous from blogspot.net

The white paper suggests that various aspects of student performance, particularly 21st century skills needed to compete in a developing global economy, are significantly improved through the use of ICT.  For example, “in one two-year study of upper elementary classrooms with 1:1 computing access, students outperformed non-laptop students on English Language Arts (ELA) literary response and analysis and writing strategies, (Suhr et al., U.S.).”

Teachers:

  • Access:

Research shows that giving teachers computers or helping them to purchase them is incredibly valuable to these programs.  Through boosting teacher confidence in the validity of the information that they are teaching and offering various ways to plan lessons efficiently, teachers can become empowered through technology.  Intel suggests that by creating learning management systems, software applications for managing online learning, and training teachers how to use them, educators can share and contribute to a growing body of open educational resources (OER).

  • Performance:

Besides visible improvements in the quality of student learning, teachers management skills improve as well.  Better organizational skills and levels of productivity were reported in most of the studies referenced in the report.  In one study, “68 percent of teachers with 1 to 3 years of experience say that technology has increased their effectiveness by making them more productive, (Project Tomorrow, U.S.),”

Society and Community:

A number of studies suggest that eLearning is creating benefits for students across all social classes but that disadvantaged, at-risk, and disabled groups of students benefit more.  For example, “the Texas Technology Immersion Pilot showed that economically disadvantaged students reached proficiency levels matching the skills of advantaged control students, (Texas Center for Educational Research, U.S.).”  At the broader social level, Intel suggests that by improving basic education, eLearning can indirectly reduce levels of criminal activity and increase students’ involvement in improving their communities.

Photo credit: impactlab.net

As policy makers use eLeaning to improve basic education, they are focusing on the larger effects on the economy.  Emphasizing this fact, the report highlights the creation of more job opportunities and developing a workforce better able to fill these jobs.  For example, “The OECD estimates the demand for employees with technology skills is growing at a pace that most labor markets struggle to satisfy, stating that approximately 16 million people are employed by the ICT sector, and representing approximately 6 percent of the OECD business sector employment.  Furthermore, the estimate is that this sector is growing faster than most other business sectors.”

The full report and bibliography for the studies referenced above can be accessed here.

Eleven Ghanian government departments and agencies will commence with e-government projects to improve service to its citizens, the government said on Wednesday.

William Tevie, National Information Technology Agency (NITA) Director General, encouraged members to get the discussions out of the way to get procedures underway. (image: flickr.com)

William Tevie, National Information Technology Agency (NITA) Director General, encouraged members to get the discussions out of the way to get procedures underway. (image: flickr.com)

These agencies include Food and Drugs Board, National Communication Authority, Births and Death Registry, Ministry of Foreign Affairs and Regional integration, Accra Metropolitan Assembly, Passport Office, National Health Insurance Scheme, National Information Technology Agency, Minerals Commission and Registrar Generals Department.

William Tevie, National Information Technology Agency (NITA) Director General, disclosed this at the stakeholders’ meeting on e-payment system implementation on Tuesday in Accra.

He said the meeting aimed to tackle issues concerning the online payment for government e-service being deployed in the varying stages of the implementation process. The e-government project ensures the presence of important and relevant government information on the web be noted.

The e-services being developed are a Content Management System (CMS) for managing hosted content on the government portal, a payment gateway allowing portal applications to receive payments from customers, e-forms and a document management application. The project is expected to provide a free flow of information between department and agencies, service providers and the public.

He also stated that NITA played a central role in the government e-service such as the geGov currently being used by the Registrar Generals Department and the Ghana Revenue Authority, which was a Public Private Partnership. “An e-justice system, e-immigration, e-parliament, e-passport and e-Government Procurement system are envisaged,” he added.

Tevie urged the participants to use the meeting to deliberate and come out with recommendations that would help establish an effective online payment system that would be of benefit to the economy.

Segun Adekoye

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