A recent study undertaken in Haiti found that mobile phones can deliver critical information on population movement rapidly and accurately following disasters.

Richard Garfield presented the findings from the research he conducted with several other public health specialists and social scientists at a recent mHealth working group meeting using data from mobile phone networks before and after the 2010 earthquake that rocked Haiti. The publication explains how the research team used position data of SIM cards from Haiti’s largest mobile phone company, Digicel, to estimate population movement trends following the earthquake and the subsequent cholera outbreak.

Girls with phone in Haiti after earthquake- from USAID

Photo credit: USAID

The researchers originally set out to find this data in order to respond to the disaster in Haiti. Knowing that 1 in every 3.8 people in Haiti owned a cell phone, they collaborated with Digicel to track the number of calls and the location of those calls over the course of a year, before and after the earthquake. Most mobile users were based in Port-au-Prince where the earthquake was centered. While cell reception was down for a few days immediately following the quake, the network capacity was rapidly re-established, making the phones easy to trace.

A 22 % decline in phone usage in Port-au-Prince after the quake correlated with the massive outflow of population from the capital, which was widely known. In the aftermath of the disaster, the UN and Haitian government had created maps based on eyewitness observation to track population movements. But because these were reliant on eyewitnesses, there was no way to tell how accurate the data was.

In fact, the mobile phone usage analysis showed different results from these official maps, showing movement that was more spontaneous and seemingly more accurate. Many of those who evacuated Port-au-Prince originally returned back within 7 days, and this was something the official numbers did not catch right away. Months after the earthquake when the UNFPA carried out a survey in Haiti to retrieve more accurate numbers of where people were and when, the mobile phone data was much more closely associated with these results. The mobile phone data also helped to estimate where the cholera outbreaks were happening and to get people out of the danger zones.

Graph from Richard Garfield mobile data in Haiti article

Estimated net changes of the Port-au-Prince population compared to the capital's population on the earthquake day

 

Garfield emphasized that while these results do not indicate that mobile data should be used as final, official counts on death tolls, it can provide initial estimates while waiting for more accurate counts. The key point is to mine the data rapidly and assist in a quick response.

Will this research lead to improved quick responses for future disasters? It certainly could be combined with current disaster relief efforts following the recent earthquake in Turkey, such as Google’s Person Finder app or social media response.

Corporate Council on Africa

Photo Credit: 8th Biennial US-Africa Summit

While moderating a session at the just ended US-Africa Business Summit, the immediate past CEO of Commonwealth Telecommunications Organization (CTO), Dr. Ekwow Spio-Garbrah responded to a question from me about the experience of the panelists on the presence and administration of Universal Service and Access Fund (USAF) in the continent of Africa. In his response, Dr. Spio-Garbrah stated that “money is not the issue when it comes to extending broadband Internet to remote communities across the world for rural people to be able to participate in the information society”. In other words, there might be enough funds to support the deployment of broadband Internet to most rural communities that are currently not connected. So what does this mean to the ‘unconnected communities’?  To know that there could be enough funds somewhere but due to the poor administration of the funds, poor management of the funds, or non-utilization of the funds, they are still being left out in the global Internet revolution.

I find the statement made by the moderator very interesting. I wonder if some of the key stakeholders on the panel such as the World Bank, Microsoft, and SEACOM really understood the implications of the statement. In other words, where do we put the blame? On the national governments; on the regulatory and policy environments; or on the telecommunication operating companies? I am wondering if these organizations or corporations are aware of the existence of USAF in some of the countries they are operating in Africa but have not exploited these funds in anyway to support their Puplic-Private-Partnership (PPP) activities. While almost all the panelists have argued that there is so much investment going into infrastructure, policies, applications/services, funding, and regulatory mechanisms to support African countries (in this context), why is it that the administration and management of USAF is still a challenge in most of these countries – at least the countries that have established the fund? What of other countries that have not even initiated USAF due to the poor telecommunication regulatory environment that exist in those countries?

In responding to my question (which was virtually avoided by the panelists), Dr. Spio-Garbrah gave a background to USAF by stating that most countries, through their regulatory bodies have applied a levy of between 1-5% of the total gross income of the operating telecommunication and mobile phone companies to establish USAF. This has resulted in the generation of a large volume of such funds all over the world, which has to be used to ensure access to broadband by all. He cited the World Bank’s estimate some years back about 10 billion dollars that was generated as a result of USAF. But unfortunately, this fund has not been adequately utilized, and in some countries lying down dormant. He stated that this fund is available and can be blended with World Bank funding, USAID funding, and private sector funding to be able to get the broadband to the rural people – the last mile. To get broadband to those who needed the Internet more to be able to perform their basic e-businesses and reduce traveling hundreds of miles to the nearby city once they have access to a simple $30 tablet.

So if it is true that ‘money is not the issue’, then why this picture – I mean the global picture. The under 40% global penetration of Internet – 30.2% to be specific based on the Internet World Statistics for March 2011? But of more interest to me, are the figures from the developing world – Africa, Asia, etc. Looking at the statistics from the figure below, there is no doubt that policy makers, regulators, governments, and donors need to work together to leverage their investments in the ICTs sector in order to benefit the ordinary citizen.

Credit: Internet World Statistics

This also reminds me of a European Union document that argues that despite the numerous success stories about the administration and use of USAF, there are equally a number of horrible stories. The document cited reasons such as funds that have been established in law but have not been operational as many as 5 years later. Others have determined levies, over-collected and under-spent. Still other funds are over spent by providing subsidies for unsuccessful projects, or for inefficient use in projects. Some have initiated projects but have not been able to coordinate them amongst different levels of government and different affected government departments. Some of the funds also have not made their collections and disbursements public on a periodic basis and have not held regular Board or Trustee meetings in order to facilitate project design, development and implementation. All these reasons boil down to the management and administration of the funds.

National governments in the developing nations have the opportunity to better utilize this fund through the GBI’s Universal Service & Access Funds Project which expands awareness/best practices, and provides technical assistance for both new and existing Funds. The GBI Program builds off of earlier successes in supporting USAFs in Asia and Africa through the Last Mile Initiative (LMI).

This blog is my reflection on a session titled “Talking to the Future: Bringing Global Broadband to the Doorsteps”, during the 8th Biennial U.S.-Africa Business Summit that was held between October 5-7, 2011 in Washington, DC, organized by the Corporate Council on Africa’s (CCA). Participants came from across the world – Africa, Europe, Asia and US.

The title of this video from ABN is misleading – 3G service has been launched for the Republic of Congo (Brazzaville) and not for the Democratic Republic of Congo.

Last month, we mentioned that Bharti Airtel had plans to roll-out 3G services in seven African nations. Well, that day has come for Congo-Brazzaville. On paper, October 25, 2011 marks a historic day in the telecommunication chronicles of Central Africa.

Let it sink in. 3G mobile service (HSPA+, 21Mbps) is available in Brazzaville. Press releases and media stories tout the promise of enhanced multimedia functionality for subscribers in the region. Youth will supposedly have faster access to mobile social media. Businesses will be able to perform video calls on-the-go. Indeed, 3G is theoretically supposed to close the “digital divide,” but will it instead worsen the gap with the wealthy using the service and the poor still relying on 2G, cafes, or no access at all?

ABNDigital’s interview with Tiemoko Coulibaly, CEO Airtel Africa, Francophone leaves many answers on the table:

  • When asked why it took so long to get 3G to central Africa, he replied that governments take time to issues licenses.
  • Infrastructure? Something along the lines of 2G systems serving as a basis.
  • Demand? …is important. Youth are especially interested and “the demand is there.”
  • Local ecosystem? IBM is taking care of IT needs and will help build local ecosystem.

Either way, the Republic of Congo’s Internet situation has come a long way since 2009 when one hour of unreliable Internet access could cost upwards of CDF 1,000 (nearly 2 USD). Progress takes time. 3G access from Airtel will encourage competitors to also offer 3G (or 4G, but let’s not get ahead of ourselves) – a move that will eventually lower prices and increase the quality of service. For now, though, we should applaud the government of Congo-Brazzaville for awarding a 3G license and hope they give the technology the support it needs to benefit the people.

Normally we write on less glamorous (but crucial) subjects like telecoms operators, fiber cables, or ICT policy. Now, we turn our attention to an urgent cause in need of technology: the protection of African wildlife.

Technology has yet to effectively reduce the number of illegal wildlife killings in areas like South Africa and Kenya. In fact, rhino poaching has increased in South Africa this year, with 324 white rhinos lost so far this year. By comparison, poachers killed at least 333 rhinos last year, and only 13 officially in 2007. Prior years saw 15-100 rhino deaths in South Africa – not nearly as severe as the past couple of years. One possibility is that official statistics don’t accurately reflect the actual number of taken animals. However, the demand for rhino horns, for example, has increased due to a variety of sources.

white rhinoThe white rhino – more valuable to the tourism industry than to the black market.

As domestic pressure to illegally kill these animals diminishes, however, the void is rapidly filling with Asian demand for rhinoceros horns. For one, the supply chain has shortened with the growing number of economic collaborations between China and nations like Kenya. Even if African governments no longer condone poaching, foreign crime channels will find a way through the backdoor. In 2009, Yolan Friedmann, CEO of the Endangered Wildlife Trust, commented on how poaching is becoming more hi-tech. Along those lines, why can’t poaching prevention counter the advances in poachers’ organization, weaponry, and transportation?

At this stage, the Internet serves to raise global awareness of wildlife issues. WildlifeDirect, a non-profit registered in both the United States and in Kenya, hosts dozens of wildlife conservation blogs which are updated regularly by specialists who are on the ground in Africa. Best yet, the blogs are grouped by region (with most hailing from Eastern Africa).

Blogging is a great start to raising awareness. The next logical step would be to add crowd-sourcing efforts to spot poaching (Ushahidi is a potential platform). However, monitoring the vast open spaces of Africa is not as simple as monitoring election violence. Very few people live in proximity to rhinos or elephants. Plus, mobile Internet is not ready available in remote areas, meaning that mobile apps are currently out of the question.

Another solution would be to install remote cameras to monitor clandestine activity. Presumably, real-time video could be transmitted via WiMAX to a fibre node which then would relay the signal to a monitoring station. Again, such a task is made difficult by tens of thousands of acres of open land (and the ability of helicopters to circumvent roads).

We’ve created a Twitter list (@oafrica/african-animal-activism) to follow the online efforts to encourage animal conservation, prevent the slaughter of endangered species, and protect their habitats. Fifteen of the twenty accounts on the list have Klout scores of 40 or greater.

Last week’s mHealth working group meeting laid out the opportunities, challenges, and potential of monitoring and evaluation (M&E) within the mHealth sector.

JhPiego circumcision promotion through texting service

Poster in Swahili promoting male circumcision through SMS service, part of Jhpiego program

 

Several experts in the field presented their experiences of monitoring and evaluating mHealth projects, emphasizing the considerable potential that mobile projects offer in generating robust and accurate data. Kelly L’Engle, a behavior scientist at FHI 360, discussed the need for M&E in order to gauge the impact of mHealth. She claimed that mHealth technology is not being fully leveraged and that the current mHealth research “doesn’t provide evidence on actual impacts…or answers to critical research questions…”

James BonTempo from Jhpiego presented on evaluating behavior change evidence from a text message project that promotes male circumcision (MC) for HIV prevention in Tanzania. He referred to this evidence extraction as “mining the data exhaust” – that is, the data generated as a byproduct of ICTs, the “trail of clicks” that ICT users leave behind.

The MC program offered a toll-free text-messaging/SMS service. With the service, individuals could request to receive information on the benefits of MC (using key word: TOHARA), where to find MC services (WAPI), as well as receive follow-up care information after undergoing the circumcision (BAADA). While the SMS platform was intended to capture requests to the three keywords and generate access logs for system performance monitoring, Jhpiego has analyzed this data in order to see if there was a relationship between requests for the MC data and actual utilization of MC services.

Jhpiego male circumcision project in Tanzania- behavior change evaluation

Potential link to behavior change in Jhpiego male circumcision project

The data set included 12,056 keyword requests sent by 4,954 users. After performing a Chi Square analysis on the data, the project team found that requests for information on the benefits of MC (TOHARA) was not strongly associated with going to receive the circumcision. However, it was found that those who requested where to find the data (WAPI) did have a statistically significant association with undergoing the circumcision. These results are consistent with pathway models of behavior change, indicating that those who simply wanted to know more about MC were not quite prepared to undergo the procedure, but those looking for service availability were ready to use the services.

The associations found in this particular project imply that providing text or voice messages that tell people where to get a particular service could be more effective in encouraging clients to utilize that service. M&E that finds results such as these could help project leaders design SMS services that generate more useful data.

Like most forms of M&E, there are limitations on findings that use mobile data. There is a lot of information that mobile devices do not provide, such as which phones belong to whom and who actually sends the text messages; this makes it difficult to link messages to specific individuals. In the MC case, data analysts found an association, but did not necessarily know the nature of the association. It can also be challenging to find the time or manpower to rake through the massive amount of data that is produced by mobile devices.

While M&E in mHealth has its limitations, it is difficult to find data that can be collected and analyzed as quickly, cheaply, or easily using other means. Paper, radio, and television simply do not offer the same kind of easily-mined data exhaust that mobile does.

 

 

ITU Telecom World

Photo Credit: ITU

ITU Telecom World 2011 takes off in Geneva today with live webcasts of key events from the Opening Ceremony at 12.00-13.00 CET to the Closing Address at 16.00-17.00 CET on Thursday 27th. The forum brings together industry CEOs and world leaders, digital experts, technology gurus, and grassroots technology pioneers to tackle core issues shaping the global ICT landscape in the age of broadband technology through knowledge sharing, networking, deal making, and consensus building.

An interesting feature of this years’ forum in which Telecentre.org is collaborating with ITU to bring to bare is the opportunity for the whole world to get involved through a new model of ‘crowdsourcing.’ Crowdsourcing enables firms, organizations, foundations etc. to open up an “issue” to the public (away from a small pool of experts) and seek solution from as many ‘crowd’ as possible. Allows companies or institutions to take functions once performed by employees and outsourcing it to an undefined (and generally large) network of people in the form of an open call. It is gradually being seen as a web-based business model that harnesses the creative solutions through distributed network of individuals.

Several months prior to the forum, the power of crowdsourcing was used to gather rich contributions from the general public through stories created through videos,  ideas, and questions.

Over 30 stories presented through videos have been uploaded at the site. Stories cover issues such as making affordable broadband access to thousands of SMBs in the tourism industry in Vietnam; using mobile phones and TRACnet in Rwanda to help with the treatment and prevention of AIDS; deploying mobile and web tools to enable citizen reporters to give early warning about human rights violation, among others.

There are over 100 ideas brought up by people across the world from using “Justxt.org” mobile platform to empower victims of corruption by giving them the ability to anonymously report demands for bribes via cell phone using a simple SMS (UK); QUICKSMSs that will allow secondary schools to communicate with student and parents instantly (Rwanda); integration of a VoIP service on GSM mobile to allow two or more people with the Internet service on their mobile phones to communicate for free (Benin);  real time validation of mobile phone “Sim Cards” for authenticity of the user to prevent cheating and fraud (India) and a host of other ideas.

The number of questions posed was rather small but covering issues such as standards in place to promote universal experience on the Internet for people with disabilities; regulatory bodies or authorities to ensure full access to the Internet by people with disabilities (USA); the challenge of achieving a digital economy whilst the digital divide is alive and well; the need for telecommunication companies, governments, and ISPs to work together to cement freedom of the internet for everyone (USA); how are governments measuring the impact of their policies for stimulating growth, GDP and employment, from the use of ICT (UK); and what or how much would it take to completely bridge the digital divide gap in our world (Lesotho).

Highlights of the 3-day program include “Pathway to a Connected World” on Tuesday that will  feature  ITU Secretary-General Dr Hamadoun Touré; Igor Shchegolev, Minister of Communications and Mass Media, Russian Federation; Jianzhou Wang, Chairman & CEO, China Mobile; and Stephen Conroy, Minister for Broadband, Communications and Digital Economy, Australia and will be moderated by BBC World presenter Nik Gowing. The discussion will continue on Wednesday on “Digital Cities”, an issue  centred around the challenges of urbanization, the Digital Cities stream features leading stakeholders in city development, including mayors of the world’s major cities, digital innovators, utility experts, industry CEOs and city planning and transport specialists. The Thursday session titled “Heads in the Cloud”  will examine the rapid spread of cloud computing, and taking a look at questions around how people, organizations, and governments will handle information and interactions in the cloud environment.

Live sessions will be streamed and for full coverage visit the ITU Telecom World 2011 site and also follow events on Facebook and through the @ITU_News twitter account #ITUworld11.

 

As Liberians prepare to elect a new President during the November 8 election run-off, the African Election Project (AEP) is using information and communication technologies (ICTs) to assist in monitoring the electoral process.

According to Africa News, citizens will be able to report election violence to the “Incidence Monitoring Platform”, a newly-established call center, and via SMS. Election observers and field officers are using social media tools to co-ordinate information transmission throughout the country. Moreover, cutting-edge call center software and a news database software are in place to track elections activities in real time.

“The use of ICT during this elections coverage will bring about transparency in the whole electoral process, ensure the timely release of electoral news to citizens residing in Liberia and in the Diaspora, issue alerts to the relevant institutions to prevent potential incidence of violence and to ensure credibility in the final outcome of the elections,” Mr Jerry Sam Director of AEP, said.

Established in 2008 by the Institute for ICT Journalism in strategic partnership with the Open Society Initiative, AEP aims to enable citizen and journalists to provide timely and relevant information and knowledge while undertaking monitoring specific and important aspects of governance. One of its objectives consist of providing relevant ICT tools for stakeholders involved in the electoral process.

Incumbent and recent Nobel Laureate, President Ellen Johnson-Sirleaf, gained the most votes but failed to pass the 50% threshold needed for outright victory in last week’s elections. Despite fraud allegations, opposition leader Winston Tubman, a former UN diplomat, has agreed to contest the run off.

BBC reports that with 96% of the vote counted, Johnson-Sirleaf has 44% against 32% for Mr Tubman, the electoral commission announced. Turnout was 71%.

 

 

The mHealth Alliance is building on the monumental success of last year’s mHealth Summit, which saw more than 2,600 attendees from nearly 50 countries. This year, the mHealth Alliance joins HIMSS and NIH as organizing partners for the FNIH-presented mHealth Summit. The Summitwill bring together leaders in government, the private sector, industry, academia, providers, and not-for-profit organizations from across the mHealth ecosystem and around the world.  It will take place December 5th-7th at the Gaylord National Resort & Convention Center located just outside Washington, DC at the National Harbor.

As everyone gears up for the 2011 mHealth Summit, I have received a lot of questions.  Some have been logistical, while others have been about the content of the Summit.  I thought it might be helpful for those thinking about attending or planning to attend if I post questions as I get them along with answers.  Here are a few I have gotten so far:

Q: What is the best airport to fly into and how do I get from the airport to the Gaylord?

A: There are three major airports that serve the Washington, DC metropolitan area, including Washington Dulles International Airport (IAD), Baltimore/Washington International Airport (BWI), and Ronald Reagan Washington National Airport (DCA)Super Shuttles can be taken from all of these locations, and the Gaylord offers hourly shuttle service from Reagan National Airport (DCA).  Please visit Shuttle & Metro page of the mHealth Summit site for more information.

Q: Unfortunately, I missed the early registration period.  Is there a discount code available?

A: Yes! The mHealth Alliance has a discount codefor the mHealth Summit.  If you enter the code mHA11 during the registration process, you will receive $50 off a Full Access Pass.  The Full Access Pass will get you into all of the Super Sessions, the Concurrent Sessions, the Exhibit Floor, the Monday Evening Reception, and the Keynote Luncheon on Tuesday.  For more information about the different levels of passes available, please visit the registration page.

Q: How much of a focus will there be on maternal health projects?

A:  The Maternal-newborn mHealth Initiative (MMI) is an important initiative of the mHealth Alliance.  By focusing on maternal-newborn health as a lens to the application of ICTs to health systems, the mHealth Alliance is working toward health systems transformation to improve health outcomes for all populations.  As such, maternal health is a very important topic for us, and it can be found throughout the summit program.  A few panels and events that may have maternal content include, but are not limited to: mHealth Business Models in Maternal Health, The Intersection of Mobile Health and Public Health – Towards Greater Understanding and CollaborationDeployment Case Studies for the mHealth Field Worker, and several sessions of the mFinance track.  There will also be a Mobile Alliance for Maternal Action (MAMA): An Exchange with Partners side event, which will feature active discussions with its in-country and global partners.  Visit the Mobile Alliance for Maternal Action (MAMA) site to learn more about their activities around the world.

Q: How much of a focus will there be on mHealth in the developing world?

A:  Making sure that the experiences of people in the developing world are represented at the mHealth Summit is a priority of the mHealth Alliance.  Panels and events that focus on this include, but are not limited to: Global Policy and Regulatory Perspectives of mHealth, Global Regulatory Frameworks: Understanding Regulatory Concerns Across Different MarketsGovernment Role in Scaling mHealth: Collaborations to Launch National mHealth Strategies, Successful mHealth Business Models in Emerging Markets, A New Model for National-level mHealth Planning, and the above mentioned MAMA event.  The mHealth Alliance will also host a side event featuring mHealth national stakeholders from around the globe.  At the National Stakeholders: Learning from the Global South event, panelists will share the successes and challenges they have faced in bringing a diverse group of stakeholders together to tackle issues like policy and regulation, interoperability, data security, and intersections with other mServices.

If you have any other questions, please feel free to comment below, and I will try to answer you as soon as possible. 

Thank you so much for your interest in the mHealth Summit.  If you would like to register, please click here.  We hope to see you there!

Picture of quake victims

Rescue workers try to save people trapped under debris after an earthquake in a village near the eastern Turkish city of Van October 23, 2011.

Social media are contributing to relief efforts, following a 7.2 magnitude earthquake that hit the eastern Turkish city of Van on Sunday.

The death toll has risen to 265 and 1,140 people were injured as nearly 1,000 buildings collapsed in the town of Erics, the earthquake’s epicenter, according to Minister Idris Naim Sahin.

As rescue teams work against the clock to find survivors, authorities fear that these numbers could increase with around 100 people believed to be stuck under the rubble, as reported by the Associated Press news agency.

Erhan Çelik, a journalist for Turkey’s Kanal 7 TV station used Twitter to drive relief efforts. Within hours of the seismic activity, Çelik asked his 22,000 Twitter followers to offer accommodation for homeless quake victims using the #ÊvimEvindirVan hash-tag and got tremendous response.

“There are 17,000 mails in my inbox. I’ll send them all to the Istanbul governorate. I thank you all in the name of earthquake victims,” Çelik was quoted by The Guardian.

Çelik also used Twitter to convince three mobile phone companies, including Turkcell, to grant quake victims free texts and talktime to communicate with their loved ones.

The Disaster Social Network IEM provides up-to-date information on the 7.2 magnitude earthquake. IEM is monitoring social media sites for the most current and relevant information available by providing links to Twitter, Facebook, Videos, photos, and news articles to enable online users to get first-hand accounts of disaster and recovery efforts.

For instance, users can view footage of the earthquake.

http://youtu.be/g-cclZDH0XI

Based on relief efforts in Haiti and in the Horn of Africa, social media are playing a crucial role in speeding up the response and recovery time following natural and man-made disasters.

 

 

 

Tunisians are set to vote on Sunday in first landmark elections since the Arab Spring. Google has partnered with Tunisia Live to offer training workshops on Google tools and social media for politicians to engage with voters.

Photo of woman showing inked fingers, indicating she's voted in the Tunisian election

Photo Credit: Tunisia Live

Tunisia Live, a startup news portal,  launched Tunisia Talks on YouTube where citizens ask questions to politicians. According to Google’s official Blog, so far more than 400 questions have been submitted and over 40 members of political parties and independent coalitions have taken part in the initiative.

In the upcoming elections, Tunisians will select representatives for the new Constituent Assembly, which will ratify a new constitution and appoint a new transitional government that will schedule elections for a permanent government.

These elections are not only significant to Tunisia’s political future but their success would further advance regional democratization.

Uprisings triggered by the actions of Sidi Bouzid, a unemployed Tunisian who set himself on fire to protest against joblessness, brought an end to 23-year regime of President Zine El Abidine Ben Ali in January.

 

 

Copyright © 2020 Integra Government Services International LLC