Tag Archive for: USAID

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Why immigrants make great ICT entrepreneurs

Photo: Zelalem Dagne

Zelalem Dagne had spent the past twenty-five years in the United States, but the thought of returning to Ethiopia continually intrigued him.  Eventually, with some prodding from friends and co-workers, he returned.  What he saw surprised him; the country was ripe for development and for new businesses, Dagne explains.  Despite his initial urge to “do everything,” he focused on one problem in Ethiopia—delays in product transportation—and started a new business.

Dagne applied for and received a matching grant from USAID and Western Union’s African Diaspora Marketplace, allowing him to officially start Global Technology & Investment PLC.  His company provides affordable GPS trackers to businesses that transport their goods in Ethiopia.  The GPS trackers are attached to trucks, allowing business owners to monitor the efficiency of their truck drivers and the ensure prompt deliver of goods.  Additionally, drivers can monitor traffic with the devices, allowing them to avoid traffic jams, check-in consistently with headquarters, and report back when goods are delivered.  Dagne’s Fleet Management System is planned to be used in over 60,000 trucks.

In addition to strengthening business productivity in Ethiopia, Dagne’s company facilitates more national trade and makes Ethiopian businesses more attractive to foreign investors and international businesses.  His company, then, contributes to Ethiopian development, allowing Dagne to give back to his home country through his business practices.

Dagne spoke ten days ago at a USAID-sponsored Microlinks seminar.  Leaders of the African Diaspora Marketplace accompanied Dagne; representatives from USAID and Western Union also spoke on the program.  The marketplace funded 14 projects last year, 5 of which are in the ICT sector.  This year, in phase 2 of the marketplace program, there is a particular focus on ICT businesses.

Logically, immigrants and refugees would be ideal entrepreneurs in their own nations.  They understand the business practices and technological developments present in the United States, and understand the needs of a particular country in the developing world.  Their experience in both nations gives them unique vision.  They see the differences between the places and what holes in one area can be filled by a solution from another country.

Additionally, ICT projects are particularly powerful in developing countries.  The United States invests more than any other nation in research and development of ICTs.  And as demonstrated by the rapid expansion of the mobile phone around the globe, “appropriate technologies” are quickly adopted by the developing world.  Though the likelihood of the African Diaspora Marketplace funding the next mobile phone is highly unlikely, it is probable that the entrepreneurs funded by the marketplace will bring technologies already common in the United States, and integrate them into societies in their home countries.

 

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How is coordination possible in mHealth? Experts gather and discuss

The mHealth Working Group, a collaborative forum created in 2009 by K4Health, held a meeting yesterday that focused on the “Coordination of mHealth projects within and between organizations in the field.” The meeting brought together many experts from the field of mHealth in a meeting that was ripe with rich discussion and promising potential going forward in the field.

Representatives at the meeting came from a number of organizations including USAID, K4Health, John Snow Inc. (JSI), mHealth Alliance, and the UN foundation, just to name a few. Therefore, the meeting focused on mHealth implementation in the developing world rather than here at home where mHealth is much more sophisticated.

The overarching theme for the meeting was examining how to promote coordination amongst organizations that are active in mHealth. This is an important issue because of the lack of large scale mHealth efforts programs in the developing world and the dire lack of monitoring in existing mHealth programs.

The discussion began with the current status and perception of mHealth programs in the developing world. Michael Frost, an official from JSI, stated that mHealth is “exploding with a lot of new interest” but “needs to mature a little bit.” He also echoed claims found in the latest mHealth report, that “projects have a narrow focus, and they don’t have strong evaluation principles.”

Photo Credit: USAID

John Novak from USAID discussed the importance of external collaboration and USAID’s current efforts in structuring their standards for doing so. One of his take home messages here was that all parties involved with implementing mHealth projects, including the country government, ministry of Health, telecoms, NGO’s and medical professionals on the ground need to convene and join hands before implementing a project. One suggested way to accomplish this is creating “coordination groups” at the international and country levels that serve to bring the relevant players to the table.

Discussions about the mHealth Summit that took place early last month in Cape Town also surfaced. One presenter mentioned a case study in Bangladesh that highlighted the fruitful impact of government taking control of the telecom industry to implement mHealth initiatives at no cost to citizens. The presenter expressed that governments need to take more active roles in coordinating programs; it is an effective way to get programs rolled out.

Photo Credit: Hub

The meeting produced more than lectures and discussions. Two mHealth resources were presented that are designed to make the process of collaboration and coordinating easier. Frost from JSI discussed their mHealth center whose primary roles are to create mHealth initiatives and assist existing ones by improving communication and information sharing methods within them. The mHealth alliance introduced a new knowledge resource website called Health Unbound (Hub) that aims to bring different stakeholders together to share, collect and produce information on the intersection of technology and health. Hub is planned to be unveiled to the public in about a month.

The core discussion never strayed away from the importance of coordination amongst organizations involved with mHealth initiatives. Nearly everyone seemed to agree that coordination in vital, and all parties involved in the process of creating mHealth programs must be represented in the planning process.

So the next question to ask is, how do you manage to get everyone to the table given each country has a distinct political and economic climate? How do you mediate between governments that want power, telecoms that want money and NGO’s that have ambitious goals? The answer, I learned, is multifaceted. Nonetheless I will attempt to discuss them over the next few posts with the information provided at the meeting. And even better, the answers will continue to be discussed over the next round of mHealth Working Group meetings.

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Mobile Khabar to Bring News & Empower via Mobile

Manin turban next to a bus stop featuring a mobile advertisement

Photo Credit: Jan Chipchase

On August 11, Afghans will be able to receive free access to radio news broadcasts, cricket scores, and other informational audio content through their mobile phones.

The USAID project—named Mobile Khabar, roughly translated to “News” in Dari and Pashtu”—is made to improve Afghans’ access to information and empower local journalists.

With 28 percent illiteracy, and an estimated 60 percent of Afghans using mobiles, cellular phones are a widely used technology more accessible than radio and have a much wider reach.

Troy Etulain, the project’s architect and a senior advisor for media development in USAID’s Office of Democracy and Governance, says that when the system is up and running in a month, users will be subscribe to local radio reports by dialing a four-digit code on their cellphones.

Troy Etulain in Afghanistan wearing army fatigues with soldier on right

Troy Etulain in Afghanistan Photo Credit: World Learning

The information will include everything from national cricket scores to English lessons offered through the Afghan foreign ministry. Additionally, audio bloggers will contribute to commentaries through a system similar to voicemail.

The system uses interactive voice response, or IVR and provides free, customizable menus of news and public information via mobile, making a variety of topics for the caller to choose from.

For example, a user could listen to a requested cricket update then hear a story about HIV/AIDS in her hometown, followed by the option to leave a message. The system can also be programmed to tell the user the number of AIDS patients nearby, letting her know that she’s not alone and creating a virtual community similar to other social media sites.

“If the technology connects, empowers or protects them or helps make other people who are not part of the community aware of them and their potential, then it’s doing profoundly new things,” Etulain declares.

USAID funding for the project runs on a $7 million grant that may increase to $16 million if option years on the main contract are fulfilled.

Mobile Khabar is just one part of USAID’s media development program in Afghanistan—the largest the agency has ever funded using new technologies, and regional journalism training centers, to seek and fill information not covered in newsrooms.

Within the centers, professional Afghan journalists and citizen bloggers are being trained in everything from Internet media skills and business management, to the reporting basics, such as ethical objectivity and story selection, Etulain says.

One of the common ways USAID utilizes these journalistic skills on the ground, is supporting community radio stations with the goal of making their operations solvent and the programming relevant to their audience, which encourages civil society participation.

For example, a call-in show that allows citizens to question their elected officials or covers topics that might not otherwise get airplay, like domestic violence or school dropout rates.

Mobile Khabar is a platform that allows local radio stations to become available on mobile phones, an innovative approach that extends the reach of information while encouraging sustainable economic development.

“From a media development perspective, this says to a local radio station in Mazari Sharif: ‘OK, now you have a national audience,” Etulain explains, “Wherever people have access to mobile phones, they can listen to you. And you get paid more the more people that listen to you.”

USAID funding for the project’s programs and bloggers are distributed based on their popularity: the more listeners they attract, the more money those programs and bloggers will earn, he says.

The Mobile Khabar project is a complement between old journalism and new technologies, providing an accessible avenue to inform Afghan civil society on relevant content. All while empowering local journalists to speak up and contribute information on what they see to their people.

 

 

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SMS Productivo: Paraguayan farmers Join the Mobile Frenzy (Video)

Paraguayan farmers, like their counterparts across the developing world, are joining the legion of people at the bottom of the economic pyramid who now have access to mobiles—individually or through social networks.

They are also reaping the benefits of burgeoning agricultural markets, training opportunities and best practices that mobile-based systems help to inform them about and connect them to. The most recent, SMS Productivo, is premised on an SMS platformed, which was introduced by USAID’s Paraguay Productivo, under the management of CARANA Corporation.

This system has also automated data collection and enable agricultural planning to be more up-to-date and efficient, as farmers may now submit observations via text messages.

La Norteña, a cooperative, worked with PyP last fall to  introduce SMS Productivo to their members. There are now five participating cooperatives and another 20 are ebbing to join.

Learn more about SMS Productivo and the stories of those using the technology.

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Aidmatrix: A Model for Safeguarding and Fostering Global Food Security Gains

Terri Hasdorff, Vice President of Aidmatrix (at the middle, wearing pink), at the AID & International Development Forum, Washington, DC

Terri Hasdorff, Vice President of Aidmatrix (Center), at the AID & International Development Forum, Washington, DC

Getting the right aid to people when and where they need it most, logistics, is still a major challenge for the global humanitarian sector. But, Aidmatrix, an Irving, Texas based non-profit that employs logistics technology to tackle systemic challenges in the highly complex aid sector, is making major gains.

According to Scott McCallum, President & CEO of Aidmatrix, “more than 35,000 corporate, nonprofit and government partners use our technology solutions to move more than $1.5 billion in aid annually, worldwide, which impacts the lives of more than 65 million people”.

The ‘humanitarian technologist’ reconfigures widely used applications in the private sector for humanitarian causes, including disaster, hunger, medical, and transportation relief. According to McCallum, Aidmatrix is akin to a wedding-registry, as it provides a one-stop shop for the “registry of needs and donations”. Last year, Aidmatrix Foundation was awarded a contract with USAID to provide $1.3 million worth of technology for efforts in Haiti, 90% of which was financed by the non-profit’s partners—Accenture, UPS, AT&T, among others.

Although more widely known for its expertise in disaster relief needs assessment and donations management, Aidmatrix’s aid sector-sensitive and technological approach could help foster and safeguard gains in global food security, if deployed contextually on a broader scale. Food insecurity is caused by a wide range of factors, including declining yields, inadequate investment in research and infrastructure, and increased water scarcity, but it is also brought about by immense waste.

Logistical woes is a key cause for much of this waste. For instance, a third of crops reaped in India, a food insecure country, never gets to market in edible fashion because of poor value chain management and practices. Aidmatrix’s technology could aid in efficiently warehousing and transporting these goods to places where they are needed most. The highly subsidized nature of Aidmatrix’s development of technologies tailored to contextual problems limits implementation costs because of it vast network of major backers in the food and technology industries.

Aidmatrix’s current hunger relief programs gives a glimmer of hope of how its efforts could transform global food security management. “Through partnerships with Feeding America, Global Foodbanking Network, United Nations World Food Programme, and other global food bank and hunger relief programs, Aidmatrix enables more food to be connected with the hungry through our hunger relief solutions.” This is done by improving communication between food banks, suppliers and agencies, as it did with the Feeding America initiative.

Deploying Aidmatrix’s technology more broadly in international development work  is likely to reduce global hunger, by matching appropriate chunks of the billions of pounds of foods wasted annually with many of the 850 million people suffering from hunger every day. Nearly all charitable food in the US already goes through Aidmatrix, through its partnership with Feeding America. The non-profit has also gained a toehold in Europe, where its largest partner is the UK-based FareShare, and Asia,  through vibrant partnerships with organizations such as Second Harvest in Japan. On a smaller, yet increasing scale, Aidmatrix is making inroads  in South America and Africa.

The opportunities are immense. Aidmatrix is certainly a model for safeguarding and fostering global food security.

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GBi Presents at 2011 Aid & Development Forum

Darrell Owen, speaking at the 2011 Aid & Development Forum

Photo Credit: Laurie Moy

GBi’s Senior ICT Advisor, Darrell Owen, spoke at the 2011 Aid and Development Forum yesterday, laying out USAID’s ICT4D strategy and how it supports the work of humanitarian and disaster relief workers.
The strategy, as Owen explained, is to address both the access to, and the application of, ICTs in development. The effort to provide access includes creating an enabling and facilitating environment, finding and utilizing new low cost, low power technologies, and supporting carrier build out in rural areas.  The second part of the strategy is to leverage the use of ICTs in USAID’s development work. In particular USAID, through the GBi, is looking into the development of cloud related services,  the identification and sharing of scalable and replicable applications, and the possible development of a “catalogue” of sorts of these applications. USAID realizes, Owen pointed out, that almost all of the ICT solution based projects are one-off solutions. “We need to stop reinventing the wheel, and start scaling these up,” he argued.

This strategy has tremendous application to the humanitarian and disaster relief industry, he pointed out. Small, portable low cost solutions suitable for rural areas also work in disaster response. Many of these solutions are capable for operating off the power grid, as well, making them useful in relief operations. GBi’s application focus serves the relief industry by identifying useful,

(l to r) Darrell Owen, David Hartshorn, Evelyn Cherow, and Joe Simmons

(l to r) Darrell Owen, David Hartshorn, Evelyn Cherow, and Joe Simmons. Photo Credit: Laurie Moy

suitable solutions, including those designed for disaster response and preparedness. Research is underway exploring complimentary, development related cloud services and their application in the field. Identifying and making available disaster response specific tools ahead of time, would make response that much quicker.

Owen, who was accompanied by Joe Simmons of NetHope and Evelyn Cherow of Global Partners United, spoke on a panel entitled ICT for Disaster Preparedness & Development: the State of the Art. The panel was moderated by David Hartshorn, Secretary General of the Global VSAT Forum, a GBi partner.

 

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U.S Leadership on Global Food Security

U.S leadership on global food security will get a major boost for the fiscal year 2011. This follows strong bipartisan support from Congress for a $1.15 billion budget to tackle food security issues around the world. Last week, USAID Administrator Dr. Raj Shah announced that nearly $1 billion will go towards Feed the Future, a global initiative launched by President Obama in 2009 to tackle hunger through sustained and endogenous multi-stakeholder partnerships.

Dr. Raj said, “$90 million will be spent on strengthening our nutrition programming”. Since the world food crisis in 2008, which caused riots in several countries and toppled governments, food security and agriculture grew in prominence on the international agenda.

He says, pending congressional approval, the agency will contribute $100 million to the Global Agriculture and Food Security Program, a joint multilateral trust fund established in partnership with the World Bank, to address food security and agriculture globally. Since its conception in 2009, the fund attracted nearly $1 billion  from donors, and allocated over $330 million to eight countries.

Conflict, natural disasters and the slow integration of ICT into agricultural policy remains a major impediment to food security and  the improvement of livelihoods. Nearly 2 billion people worldwide are unable to grow or get enough food to eat. Most of those affected by chronic food security problems live in rustic areas, where they have limited information about where to access and trade food, in the least developed countries.

The World Bank has warned that the problem is likely to become even more intractable in the next two decades. According to the Bank’s report, Reengaging in Agricultural Water Management: Challenges and Options, “by 2030 food demand will double as world population increases by an additional two billion people. The increase in food demand will come mostly from developing countries.” The publication says improved food security depends on increased agricultural productivity and improved water management across the developing world.

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TechCamps Converge Civil Society With Silicon Valley

Picture of a man with computer open with group of Indonesians listening

Photo Credit: U.S. Department of State

The US State Department hosted the second of its TechCamp workshops in Jakarta last month, in an effort to strengthen civil society organizations in disaster prone areas.

The idea is to take the knowledge of non-governmental (NGO) and civil society organizations (CSO) familiar with the humanitarian problems and unite them with the technology gurus who might have ground breaking ideas to solve them.

When the recent tsunami annihilated Japan, the world was able to band together on the Internet because innovative systems were created to help locate lost victims and donate funds. The State Department wants to leverage these inventive minds to help grassroots organizations around the world fight humanitarian crises.

“We saw the ability of digital natives and the networked world, using lightweight and easily iterated tools, to do something rapidly that a big organization or government would find difficult, if not impossible, to do,” Richard Boly, the State Department’s director of eDiplomacy, stated. “The question is: Can we get that same magic to happen when people aren’t dying?”

Secretary of State Clinton’s vision of Civil Society 2.0 is embodied in the Techcamps, to empower civil society groups with the digital tools and hands-on training needed to better execute their missions in the 21st century.

TechCamps focus on the challenges and needs of civil groups and then provides the technology consultations and digital literacy training to help solve them. The goal is to improve the resilience of NGOs and CSOs by increasing their literacy and connecting them with local, regional and international technology communities.

Last November, the TechCamp program piloted in Santiago, Chile as part of Secretary Hilton’s Civil Society 2.0 goal. In that gathering, NGOs and technologists from around Latin America discussed new tools to promote democracy and economic development.

Woman in discussion with group with TechCamp image in the background

Photo Credit: U.S. Department of State

TechCamp Jakarta, however, focused on disaster response and climate change.

Indonesia has a large social media presence, with the second largest number of Facebook members (after the U.S.), and like Haiti and Japan, is more susceptible to future disasters.

In addition to the change in topic, during the Techcamp in Jakarta, the State Department invited additional stakeholders—including the World Bank, USAID, and large technology corporations—so that emerging ideas would have the capital needed for a sustainable lifespan. Boly explained, “It’s a way to identify the next Ushahidi or FrontlineSMS and help them scale quickly”.

Several corporate partners signed on for the second session including Alcatel-Lucent, Novartis, Intel, Google, Microsoft, and Cisco. Leading technologists, including Josh Nesbit of MedicMobile and Kate Chapman of OpenStreetMap facilitated the discussions with Indonesian civil society leaders.

USAID is open to the new, collaborative approach. “TechCamp is all about digital development,” USAID Chief Innovation Officer Maura O’Neill asserted to Fast Company. “We are mashing up local insights and tech tools to save lives, create stable and open governments, and greater prosperity for all.”

The next TechCamp will take place in Lithuania this month to coincide with the biennial convening of the Community of Democracies.  Following will be Moldova in July with a focus on open government. Another six or seven gatherings are in the works, the State Department says, to possibly take place in India, sub-Saharan Africa, and Latin America.

 

 

 

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Closing the Urban-Rural Digital Divide: Connectivity Success in Mongolia

A rich dynamic taking place within the telecom sector is the emerging of new, low-cost solutions more suitable for delivering cost-effective solutions to remote, low-density rural communities.  Studies have shown that there is considerable untapped demand in rural areas.  However, until just recently the cost of delivery relative potential revenues,  has limited carriers from making the needed investments to service those living in these rural communities.

Mongolia man talking on cell phone

Photo Credit- Mongolian Artist

USAID’s Last Mile Initiative (LMI) undertook a number of projects to explore the potential for identifying and exploring potential solutions.  One of these was the Mongolia LMI project.  The project was launched in mid-2005 with an initial Assessment that explored opportunities, including holding discussions with the government and  discussion private-sector firms interested in becoming involved.  Discussions were also held with the World Bank who at the time was exploring an initiative to support for a universal service program and to undertake some limited rural demonstration deployments.

During this early phase the most promising approach that surfaced was to form a partnership between the Khan Bank who has approximately 300 rural banks throughout Mongolia, and Incomnet, a local ISP with a satellite network providing connectivity to a growing number soum-center branches of the rural Khan Banks.  The preliminary focus was on leveraging this satellite investment by adding a community-wide extension through the deployment of community-WiFi networks, with voice services provided through a low cost Voice over Internet Protocol (VoIP) solution set.  In many ways this VoIP approach served as a forerunner to the now-emerging lower-cost commercial solutions entering the marketplace.

In late November-early December of 2006, the USAID-funded team returned to Mongolia to design a workable network using Incomnet’s satellite network and to develop a detailed project plan.  This design and project plan put forward an approach consisting of three key elements;

  1. the development of a detailed business-financial plan showing financial viability of rural access,
  2. the support of technical assistance for the deployment of wireless networks in four rural communities that would provide broadband and VoIP services off the back of Incomnet’s Dial@way satellite network, and
  3. a modest amount of risk capital required to install these four rural community  networks.

The project was executed from mid-2006 through mid-2008, with full operations beginning in mid-2007.

The implementation took place in four rural communities: 1) the Saikhan soum of the Bulgan aimag, 2) the Tsengel soum of Bayan-Ulgii aimag, 3) the Chuluut bridge of the Ondor-Ulaan soum in the Arkhangai aimag, and 4) the Tsagaannuur bagh of theTariat soum in the Arkhangai aimag.

The implementation focused predominately on providing voice services via satellite-WiFi-VoIP, with PSTN interconnection.  A final phase provided Internet access by placing a limited number of PCs within each of the four communities.  For the initial installation an estimated 20-30 WiFi phones were distributed across the rural communities, with more to be added based on local demand.

The Mongolia LMI provided a valuable test-bed of experience, rich with lessons in several key areas for application well beyond Mongolia, including;

  1. Even those living in the most remote areas are capable and willing to pay for telephony services,
  2. The satellite-WiFi-VoIP solution sets is a viable, low-cost approach for delivering voice services into these remote areas, with the added advantage that the network can also deliver broadband Internet access,
  3. The revenue from these rural communities is sufficient to pay for the network, its operations, and interconnection cost, making these profitable business ventures even without universal service funds,
  4. Maintaining these systems in harsh conditions is a significant challenge requiring constant attention, and
  5. The technical & business-financial model is replicable to additional rural communities throughout Mongolia as well as other countries.

The Mongolia LMI project also positioned Incomnet, through the capacity building gained through execution of this project, to aggressively pursue subsequent roll-out of yet additional rural communities being funded in part through the World Bank and the newly established universal service fund.

In many ways the experiences in Mongolia pushed the envelop of both technology and a viable business-financial model, with the conclusion being that there are viable solutions for both.  Fortunately there has been significant advancement in lower-cost technical solutions since this project was concluded, that provide even more stable and replicable rural solutions to meet the needs of rural Mongolia, as well as other remote rural communities.

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Farm Extension Services: an Update

picture of farmer on mobile phone

Photo Credit: Mr.S.Vithiyatharan

Two weeks ago, USAID held an event on the current initiatives using ICT to strengthen Farm Extension Services (FES). Judy Payne, ICT Advisor at USAID, was joined by Chris Locke, Managing Director GSMA Development Fund, to update the ICT4D community on new initiatives, approaches, and challenges in FES.

 

To start the discussion, Judy Payne provided an overview of some promising examples under USAID’s Fostering Agriculture Competitiveness Employing Information Communication Technologies Project (FACET). Some of these include Reuters Marketing Light, Mali Shambani, Community Knowledge Worker, Manobi, and Digital Green. She did not linger on the technicalities of these projects, opting to focus on how new technologies can complement traditional tactics for the most sustainable use.

 

USAId logoThe combination of the “push” and “pull” information allows a feedback loop from the farmer to the organization, crucial for monitoring and evaluation. “Push” services are those are those that are being used to provide the farmer with information, such market information through SMS or voicemail. “Pull” services consists of the feedback from the farmer, such as their queries on demand in the market via SMS.

 

Ms. Payne asserted that the combination of new ICTs with more traditional tactics, such as face-to-face training and verbal feedback, are necessary for the most efficient implementation.

 

She also explained that collaborative new business models, such as sponsor mobile network operators (MNO) and farmer pay services, are non-agricultural components of FES that ensure well-defined distribution channels and access to users.

 

Chris Locke, Managing Director, GSMA Development Fund

Chris Locke, Managing Director, GSMA Development Fund

Chris Locke of the GSMA Development Fund echoed the importance of leveraging the private sector and combining ICT channels for FES in current e-agriculture projects.

 

The Development Fund works with mobile operators to accelerate mobile solutions for people living on under US$2 per day. They have been working with the Gates Foundation and USAID on a new e-agri initiative called mFarmer in Kenya and India.

 

Currently in its second phase of the project, the goal of the mFarmer program is to work with MNOs and partners to support the launch of quality agricultural value-added-services accessibly to over 2 million smallholder farmers. The program aims to provide a sustainable way for farmers to obtain critical agricultural information that can help them improve their farm productivity and income.

 

The role of GSMA in this program is to develop this content database for ICT-enabled farmgsma development fund logo extension services to share and create, but building alliances with local MNOs is equally important.

 

Mr. Locke discussed how partnerships with local MNOs play a major role in disseminating information in developing areas. Local private sector involvement allows organizations to tap into previously established distribution channels that are culturally relevant and have widespread reach.

 

Unlocking the power of MNOs provides potential nation wide scalability. He argued these are distribution channels where:

Operators have the capacity to spread it across at a national level

 

Post-discussion, it was apparent (as it always is) that there has to be more than just the use of ICTs to help rural farmers in FES projects. ICT channels should be complemented with traditional tactics to heighten impact and sustainability; and organizations should establish alliances with local MNOs to leverage their local distribution channels.

 

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