woman placing paper ballot for Nigerian elections

Photo Credit: DailyMail

For many of the 73 million registered voters in Nigeria, the decision they were faced with on election day was not just who to vote for, but how to cast their ballot safely.

This year’s election, only the 3rd national election held in Nigeria since military rule ended in 1999 was fraught with difficulties and confusion, including two postponements of the election after what officials call “logistical problems.” Previous votes- in 2003 and 2007 – were marred by allegations of widespread ballot stuffing, voter intimidation, and violence.

Amidst this backdrop, Nigerian voters turned to social media and mobile apps to help them make their voices heard.

Mobile phone applications and SMS were utilized to monitor and evaluate official election results and processes. Looping this information back to Nigerian citizens empowered their action and created an effective and transparent means for free and fair electoral processes.

One application called ReVoDa, is part of the EnoughisEnough (EIE) Nigeria’s RSVP campaign, and connected voters to monitor and evaluate the entire election processes. This is a medium where citizens could report incidents such as ballot box thefts, violence, the late arrival of Independent National Electoral Commission (INEC) officials, police behaviors, and ultimately, the election results. INEC officials are responsible for running the elections, thus they represented the voice of the people to the authorities.

With ReVoDa, EiE Nigeria had the potential to turns the 87,297,789 Nigerians with mobile phones, 43,982,200 with Internet access and 2,985,680 on Facebook into informal election reporters.

ReVoDa allowed voters to report as independent citizen their observations from their respective

Photo of Revoda mobile phone applicationpolling units across Nigeria, having registered to map their mobile number, name and polling unit number to specific locations. This allowed EiE Nigeria to send relevant information about the electoral process to registered users; and users can view and share reports of electoral processes with one another.

Subsequent to their connectivity, users could choose from the ReVoDa Mobile App or connect via regular SMS, the latter seems to a more popular alternative. Users would create a profile, enter their Polling Unit Code and Name and are then registered on the EiE Nigeria network.

A week prior to the polls opening, ReVoDa, was downloaded by over 7,700 people. Building on the reports received on April 9 for the National Assembly elections, they saw 466 new incident reports from ReVoDa users across 35 of 37 states – compared with 27 states the week before.

 

Screenshot of finally election results

Report map of final election results

A similar program called ReclaimNaija has corresponding aims, but provides deliverable reports directly to the

ReclaimNaija logo corresponding electoral bodies.

ReclaimNaija uses FrontlineSMS to receive and send text messages reports, and Ushahidi to visually map the election reports. Alike to ReVoDa, ReclaimNaija makes it possible for citizens to monitor the electoral process and report incidents of electoral fraud.

Unlike ReVoDa though, ReclaimNaija has a direct line of communication with electoral officials. Instead of having a database that merely aggregates information and contains reports, they send the reports directly to INEC. By providing evidence of detrimental electoral processes, it can be combated and corrected.

Femi Taiwo, a member of INITS Limited, a Nigerian company that helped set up the technical side of ReclaimNaija’s monitoring system, says:

On election days, citizens have been frustrated by a number of things; missing names, seeing ballot boxes stuffed or even stolen and other electoral fraud and yet being unable to do anything about this. This time however, is the time to speak out”

ReclaimNaija's map of the final election numbers

ReclaimNaija's map of the final election numbers

ReclaimNaija uses FrontlinSMS or calling dedicated numbers in four major languages (Hausa, Igbo, Yoruba and Pidgin) as the gateway platforms to placing reports to promote electoral transparency.

Another difference between these two programs is that ReclaimNaija achieved a large amount of participation through voter education forums for community leaders, spread across Nigeria’s 36 states, and the capital Abuja. By engaging community based social networks, they ensured the information got across to large segments of society and has been crucial to RecalimNaija’s monitoring and evaluation.

Public launch of the reclaimnaija.net citizens reporting platform on the 2011 elections

Public launch of the reclaimnaija.net citizens on the 2011 elections

During the January 2011 Voters Registration Exercise, ReclaimNaija received 15,000 reports from the public over two weeks, highlighting the importance to have a election monitoring service to offset problems and expose fraud.

The election registration process proved this; on receiving messages about problems such as lack of registration cards, ReclaimNaija was often able to communicate with the INEC, thus helping improve the efficiency of the registration process.

One message received through ReclaimNaija during the first attempt at the National Assembly election said:

more than half of registered voters here [in my voting station] couldn’t find their names… Is this an attempt to reduce the number of voters in Lagos?

These type of citizen based reports and monitoring systems have become a valuable source of information for the INEC to create an environment for fair and balanced elections. ReclaimNaija collate reports and send directly on to the INEC in real time.

“If the INEC hadn’t seen these reports they would not have known about the level of problems being experienced by Nigerians; there would not have been this kind of proof” says Linda Kamau, an Ushahidi developer was in Nigeria to see the launch of ReclaimNaija system.

Kayode R. Idowu, Chief Press Secretary for the INEC Chairman, responded positively to ReclaimNaija and citizens actively reporting incidents to the Commission, “…through SMS and voice calls on phones, or by emailing. Such reports should reflect useful details such as location, time and action involved in the incident, to enable the Commission respond appropriately”.

Clearly, there is a great power in leveraging the use of ICTs to ensure that Nigerian voices were heard in this past election and streamline the efficiency and safety of the electoral process.

 

 

 

What role should governments play in leading their citizens down the path to become actively engaged in the knowledge society? It varies greatly on the availability, motivations, and agenda behind the corresponding country’s use of ICTs.

Last week, the World Bank held the highly anticipated four ICT Days, which explored the multifaceted functions of ICTs and how governments can use them to, “Innovate, Connect and Transform” civil society in developing nations.

During the “Connectivity Infrastructure Day”, two speakers from different regions discussed their country’s distinctive agendas and how their government’s involvement of ICTs is enveloped within their economic development reforms.

While Korea Telecom’s (KT) Vice President, Dr. Hansuk Kim, discussed the prospects of nation wide interconnectivity in Rwanda; India’s Ministry of Communication and IT Secretary, Shankar Aggarwal, unveiled his country’s e-government initiatives.

In 2008, KT made a US$40 million deal to collaborate with Rwanda’s government to construct a national backbone project expected to connect the country on a fiber-optic network. The contract obliges KT to provide the government with technology, equipment, relevant application materials and training and to manage the cable installation process. KT will also install a wireless broadband network that will be accessible to 10,000 people in Kigali.

Dr. Kim discussed how Rwanda’s proximity to other African countries, such as Burundi, Tanzania, and the Congo, can serve as a potential customer base. In the future, these countries could use Rwanda’s backbone infrastructure to serve as interconnect points.

 

Kim also argued that a top-down approach is necessary for large-scale investments in developing economies. He states that the supplier should be on location, and relying solely on private investment can result in fragmented connectivity, so “the government had to initiate the development cycle by giving it a jumpstart. It (the connectivity) has to start somewhere.” Please view the video below to see his argument against the common notion that a government subsidized infrastructure, would inadvertently produce a government owned monopoly:

Once completed, Rwanda’s national backbone will possess the capability to enable online activities requiring high speed, broadband Internet. This includes initiating e-government services, to integrate citizens in the governing processes, similar to the e-government proposal that India has been working on for some time.

 

Shankar Aggarwal, secretary of the Ministry of Communications and IT in India, spoke at the World Bank event about this new e-governance initiative by the government to make public services, and governance regulations, more inclusive and transparent.

 

India is a country that has experienced monumental economic growth in the last 5 years—but the distribution of wealth to its 1.2 billion residents remains extremely imbalanced. 70% of the total population lives in rural areas and survive off less than a dollar a day.

 

India is at a crossroads in their development, as aspirations and hopes increase, those left behind are no longer content to live out the remainder of their lives in poverty. E-governance presents the opportunity to include these individuals in the governance process.

 

Aggarwal noted that India’s growth will be harnessed without involving the rural poor in governing their country, “if we want to have a sustainable growth, if we want to have happy societies, we have to go in to an inclusive growth…where each and every resident of that country feels that they are part of the governance process”. He began his speech by arguing that the catalyst for the current protests in the Middle East were societies are not being inclusive of citizens in their governing processes.

 

Please view the following video where he discusses the future of India’s e-governance initiatives for citizen’s inclusion.

 

The role of these governments to actively expand their connectivity and infrastructure is one that has a common goal: to include their citizens in the knowledge society. Whether it is using public funds for a start up backbone infrastructure, or creating an e-government initiative to make government processes more inclusive, governments from around the world are channeling into the benefits of being interconnected.

 

 

Two weeks ago, John Caelan of Swamppost.com created a one-and-a-half minute, time-lapse video of the major uprising and protests around the world between December 18 to March 7, 2011.

By analyzing a wide field of news sources, he argues that the map is adequately scaled, and reflects the density of reported demonstrations across a wide field of news sources. However, he does acknowledge that the video does not represent all the events of protests or uprising in the world.

The colors for the icons represent:

  • Red: resulting in death
  • Orange: major injuries, damage, arrests
  • Yellow: minor injuries
  • Green: Peaceful

The number of pickets is the size:

  • 1: Under 100
  • 2: 100-1000
  • 3: 1000-10000
  • 4. 10K – 100K
  • 5. Over 100K.

By utilizing open media research of worldwide news sources, Caelan compiled 80 maps for each day with the events added as they are discovered, so the apparent “blossoming” of events is simply a reflection of data that is available early on. His general methodology was to filter through the first thousand results of a news search on any given day, record the event, and archive them on an Excel sheet. The information in Excel was organized by day, and then further categorized by the location of where the events occurred, which he extracted from the articles manually. The flag icons were chosen by the average of reporting, as 100% accuracy in reporting the actual count of people at any gathering is intrinsically difficult, regardless of slant that the involved media parties tend to apply. Each day’s sheet was turned into a .csv file, and imported into the mapper supplied by Zee Maps. Caelan said that each day would be copied into the Excel sheet, with new events added–events older than 5 days are deleted, and those events older than 2 days turn to gray. Each event remains in color for two days, to account for the crossover of time zones. As he built most of these in retrospect, the December and early January time frame has less of the more obscure demonstrations because they were more difficult to research.

In addition, the video below compliments the original Global Protests & Uprisings video, however,  this is the time-lapse series of maps focused in on North Africa and the Middle East for the period of December 18, 2010 to March 7, 2011.

Caelan, however, is aware of the unreliability of these results in showing worldwide trends. Due to the mainstream media now actively providing coverage and following the protests, he says, this map shows how the reporting on uprisings or protests have dramatically increased.  Although he does not that this does not necessarily accurately reflect the quantity of protests themselves. He comments on the website:

Before ‘protest’ came to the forefront of international lexicon, there was much less density of reporting on demonstrations, and this was the primary reason for the perceived ‘viral’ pattern of the global uprisings. Suddenly, it’s pages upon pages of search results; however, as you point out, thousands of actions go unnoticed, even more so eclipsed by the weighty mass of popular revolt than before.

To find out more information about the uprisings shown in the video where you can click on the different icons and read information on the protest that was recorded at that point in his interactive map.

Protestors in Cairo

Not organized using Facebook

“This was not a Facebook revolution,” intoned Amira Maaty flatly, as she sat on a panel last night at Johns Hopkins University entitled “Social Media’s Role in Recent Events in the Middle East.”  Ms. Maaty, a program officer focusing on Egypt and Libya at the National Endowment for Democracy, was specifically referring to the recent revolution in Egypt, and her surprising remarks proved remarkably uncontroversial.

It seems that those who study North Africa haven’t been caught up in the rush to credit social media with catalyzing revolution. Instead, they take a more nuanced view.

The panel, which also included veteran journalist Jeffrey Ghannam and Jessica Dheere of the Social Media Exchange in Beirut, advocated the role of networks more broadly in bringing about the massive social change we have seen unfold over the last month.  Facebook and social media certainly played some role in helping to energize those networks, notably through the “we are Khaled Said” group, but it’s role in actually creating them is debatable.  Further, the daily coordination of demonstrators was more likely to be done via SMS, Google chat, or email.  It is easy to forget that, despite all the hype in the western media, the vast majority of Egyptians do not use Facebook.

Further, the panel explained, the lack of large and strong networks may play a role in explaining why upstart revolutions have been less successful elsewhere, even though indicators such as mobile penetration rates and facebook usage are similar.  In Bahrain, for example, it is likely that the state security apparatus can much more easily monitor the population because it is so small.  In Lebanon, fractures in the societal structure between Christians and Muslims prevent large networks from forming.  It could be that these social structures are more critical in allowing for successful revolution than any media, even if that media can play a complimentary role

UAE workshop in Palace Hotel in Old Town Dubai

UAE workshop in Palace Hotel in Old Town Dubai

Earlier this month at the Palace Hotel in Old Town Dubai, the UAE held a workshop attended by General Managers, Executive Managers, IT Executives, Government Communication Executives and Webmasters from the Federal Government bodies to discuss how government departments can best use, organize and implement e-government and social media.

Screenshot of highlights of social media usage in Arab states in 2010

Screenshot of study: Highlights of social media usage in Arab states in 2010

According to the Dubai School of Government on their Arab Social Media report, the UAE is ranked first among Arab countries with close to 50 percent its population owning Facebook accounts, which represents 10 per cent of the total number of users in the entire Arab world. In addition, UAE is now among the top 10 countries in the world in terms of Facebook penetration, raising their government’s awareness on a need to streamline their online presence.

During the workshop, H. E. Salem Khamis Al Shair Al Suwaidi, Director General, General Information Authority discussed a primary evaluation made by the UAE website by their eGovernment team.

Referencing how eGovernment evolved and the guidelines were conceived, Suwaidi added:

Our work on this field comes in line with our decision to apply the concepts of the second generation of eGovernment Gov. 2.0. In this we have been inspired by H. H. Sheikh Mohammed bin Rashid Al Maktoum Vice President and Prime Minister of the UAE and Ruler of Dubai; who long ago established accounts on both Facebook and Twitter and has been using them to communicate and interact with people

The documents presented guidelines on Multimedia, Web content, Social Media Networking, eParticipation and Open Data policies and also included an updated Web standards document.

Screenshot of Official E-Government Site of Dubai

Official E-Government Site of Dubai

The Updated Web Standards declared at the workshop spelt out the internationally accepted uniform practices and procedures that government bodies should follow for their website layout and design to be compliant with the recommendations laid out by World Wide Web Consortium (W3C).

In addition, the announced guidelines comply with the requirements identified by the 2010 United Nations eGovernment Survey, which are used by the United Nations to assess the readiness of eGovernment programs around the world.

The UAE evaluation team also launched guidelines for the appropriate use of social media by various government employees. This document was prepared in partnership with Dubai School of Government with contribution from Gartner Inc. and United Nations eGovernment Survey team.

The aim of this document is to leverage social media tools by employees of government entities in a responsible, effective manner to collaborate with civil society and engage them in designing/distributing government programs and service.

Due to the various applications of social media sites, the guidelines recommend: “Access to social media sites shouldn’t be banned. Employees should be held accountable for any improper use of any social media site.” However, it cautions that:

Because of the dynamic nature of social media, a list of recommended websites should be developed and updated by the Social Media Unit periodically in a collaborative, rather than top-down manner

The workshop divulged that by abiding to these guidelines, the participation in eGovernment and eServices will increasingly become more convenient, competent, and content for civil society. This holds great precedence for the UAE, who wants to raise their position in the U.N. E-Readiness Index.

Governments from all around the world are recognizing the power of social media in effectively communicating with their citizens. They are also developing initiatives to create similar guidelines for the web content on government portals so interoperability can enhance their online capabilities.

In Europe, the European Commission Information Society aims to support with its eGovernment Action Plan 2011-2015. The Action Plan identifies provisions for a new generation of eGovernment services for businesses and citizens, where four political priorities are based on the Malmö Declaration agreed on in 2009 in Sweden. The four priorities are to empower citizens and businesses; reinforce mobility in the single market; enable efficiency and effectiveness; and create the key enablers and pre-conditions to make things happen.

Additionally, in Latin America and the Caribbean, the Plan of Action for the Information and Knowledge Society in Latin America published in November 2010 outlines the region’s objectives for e-governance. These include treating e-government as an obligation of all countries for its citizens and to achieve transactional and participatory e-government.

You can research other countries principles and procedures on e-governance by viewing the U.N. E-Government Survey for 2010 here in our document library.

Group of people gathered for the book launch

Photo credit: FEMNET

The African Women’s Development and Communication Network (FEMNET) with support from United Nations Educational, Scientific and Cultural Organization (UNESCO) has launched a book titled: Freedom of Information and Women’s Rights in Africa. The book is compilation of five case studies from five African countries namely; Cameroon, Ghana, Kenya, South Africa and Zambia, will help women’s organisations as they organise around freedom of information in their respective countries.

African Union Special Rapporteuer on the rights of women in Africa, Her Excellency Commissioner Soyata Maiga officially launched the book and commended FEMNET and UNESCO for the great initiative of linking freedom of information to women’s rights. She appealed to women’s civil society organizations and progressive governments in the continent to make Freedom of Information as part of the discourse in consolidation of democracy and promotion of socio-economic justice.

“African women have for sometime now been lobbying for women’s rights to be recognized and upheld. Without freedom of information, it has been difficult to do so. Having freedom of information legislation and policies is very important for any democratic state as it is fundamentally related to good governance and sustainable development.” Commissioner Soyata Maiga.

UNESCO Director for Addis Ababa Office Mr. Luc Rukingama said UNESCO is proud to be associated with the launch of the Freedom of information and women’s rights in Africa book and pleased to support gender equality issues and hoped that the book will be used to mainstream through use of ICTs.

FEMNET Chairperson Mama Koite Doumbia said the launch of the book could not have come at better time than now when the Africa Union Summit theme is “Information and Communication Technologies (ICT) in Africa: Challenges and Prospects for Development” “ The book relates well with this years’ theme however ICTs can only enhance development if African government enact and implement Freedom of Information laws and urgently repeal restrictive media and other laws on freedom of expression” said Mrs. Doumbia.

“This years’ theme carries a lot of weight in determining the future of the African woman and the continent with regards to use of ICTs in advancing gender equality. African governments need to promote use of ICTs to increase awareness among women on their rights and facilitate informed decision-making. This could include initiatives that enable citizens to use SMS helplines to report human rights violations and also support the use of ICTs in education (formal and informal) and literacy programmes so as to build ICT skills among young and adult women” added Mrs. Doumbia.

Or more precisely, swarming micro air vehicles, to create a communications cloud where infrastructure is destroyed during an emergency like an earthquake.  SciDev reports on a Swiss  innovation that hovers at the extreme end of ICT4D – at least for now.  Flying robots could help in disaster rescue – SciDev.Net.

But the same team also produced the awesome SenseFly drone, which costs around 9K and fits in a briefcase.  The possibilities for monitoring and mapping for biodiversity and agriculture appear to be endless. Check out the video.

Lest you think I’m a shill for the Lausanne techies, let me take the opportunity to draw your attention to some homebrew options.  These won’t create the swarming communications cloud suitable for a major disaster, but a lot can happen.

Grassroots Mapping is a network of technology hackers that use balloon and kite mounted digital cameras in mapping, to serve as “community satellites” – a low cost remote sensing alternative to satellite imagery that can get surprisingly good results.  Significantly, the technology is affordable and can be put in the hands of communities for participatory planning, independent monitoring, and access to information – key aspects of our quest for good governance.  The Public Laboratory for Open Technology and Science is a sister initiative working to develop new technologies for grassroots mappers.

I’ve mentioned Participatory GIS – the use of GIS in community mapping – in earlier posts.  PPGIS is a virtual network online consisting of resources and a very active email list to support a peer-to-peer learning network spanning the globe.

So there you have it – we started with a drone swarm and ended up with a kite. The needs of tomorrow (and today) will be well served by one or the other.

As the wise one said, knowledge is knowing that the tomato is a fruit.  Wisdom is knowing not to put it in a fruit salad.

Close up of hands holding a video games controller

One of today’s most pressing demographic and economic development challenges is the youth bulge throughout much of the world- in regions such as Middle East, more than 65% of the population is under the age of 30. Today’s youth are increasingly connected and utilize technology to do everything from earn income to go to school. Seeking to harness this natural consumer trend and engagement, USAID through GBI will support the development of a youth deployment gaming strategy. Creating a community of practice around serious social gaming as an outreach tool to youth, NetHope will support the deployment of a $1.45m serious game pilot in Jordan to test a theory of change around increasing behavior change through gaming.

Updates will be provided as they become available.

Apps for Development.

Voting is open for the World Bank’s apps for development competition.

“The Apps for Development Competition aims to bring together the best ideas from both the software developer and the development practitioner communities to create innovative apps using World Bank data.”

I like the idea.  But many of the apps appear to be solutions looking for a problem, probably due to the requirements that entries use World Bank data and address the Millennium Development Goals.  Many entries were not meant to address field-level development needs, which is disappointing. But it is a great initiative, which can be adjusted in future efforts.

The Microsoft sponsored ImagineCup 2011 student IT competition is under way too. Its theme is imagine a world where technology helps solve the toughest problems, also based on the Millennium Development Goals. Deadlines loom so pass the word to interested students.

It will be very interesting to see what comes out of these contests, and if someone can analyze them, see what we can learn about ramping up efforts to develop technologies to solve real-world problems.

Personally, I would like to see the GBI portal become a clearinghouse for practical apps for development – an app store for development, if you will.

I work with a small NGO in the Cook Islands called Te Rito Enua. We recently concluded a pilot project funded by the Asian Development Bank to test the use of participatory GIS techniques to help develop community-scale climate adaptation strategies.  Some of our key findings echo those Oregon State University scientists Sally Duncan and Denise Lach.  As reported in the People and Place blog, they observe that

“Exchange of ideas and knowledge with the assistance of a technology that is both analytical and visual draws participants into new kinds of inquiry, calling upon broader kinds and definitions of knowledge and experience. In such a setting, GIS technology lends itself to the mapping of ideas as well as landscapes.(emphasis is mine)

In our own work, we found that that the approach provides communities with the tools to assess climate risk  according to their own frames of reference. Linking models with personal experience and traditional ecological knowledge gave the communities tangible evidence of climate risk that empowers them to own the problem and develop personal and collective responses based on their own needs and priorities.  The participatory GIS process highlights behavioral and development issues that affect the vulnerability of individual households and the community at large. There was a discernable sense of empowerment by participating communities in developing vulnerability maps and planning on the basis of the spatially organized information.

Replicating the process is problematic though.  We opted to use expensive high-end commercial GIS software to match the system used by the government. All the GIS expertise in the country (basically 2 people at the start of the project) were schooled in the use government system. We needed to work with those people.  But the high end systems are a formidable barrier to entry; acquiring the software, hardware, and training costs thousands of dollars.   Communities and NGOs lack those resources, and the emerging, computer-savvy generation lacks learning opportunities.  In our final report, we recommended the use of open source software and support for regional training to build up the GIS community.

Fortunately the support for open-source GIS is growing fast.  Some resources for beginners include:

The Participatory GIS Forum (www.ppgis.net) (and be sure to see the very helpful email list for PPGIS, links on the site).

Mapping Across Borders/Digital Distractions blog ( http://mikedotonline.wordpress.com/ )

Quantum GIS open source software (www.qgis.org)

And  a new site, Training Kit on Participatory Spatial Information Management and Communications (http://pgis-tk-en.cta.int/)

Don’t forget that good data layers can often be found at Data Basin, and you can upload and share your files there.  (www.databasin.org)

I’ve experienced significant resistance to participatory mapping in the past from the GIS technical community.  It is true that you can produce complete garbage in GIS.  And garbage, in planning, can be dangerous.  But the answer doesn’t lie in treating geospatial planning as an esoteric art and shunning the novices.  The answer lies in widening the pool of experts and providing support for grassroots initiatives.  Duncan and Lech observe:

“The frequent repetition of the phrase “re-framing the debate” during focus-group discussions highlighted the progression from the one-way communication model, in which scientists impart their findings, to the dynamic process of engaging GIS technology as a tool of inquiry, mediation, and communication. Ideas suggested for a broader debate included making assumptions explicit on GIS maps, using the power of GIS to examine new questions, and sharing responsibility for new kinds of learning. …”

Duncan, S. and Lech, D.  2006.  GIS Technology in Natural Resource Management:  Process as a Tool of Change.  Cartographica 41:3, 201-205.  DOI: 10.3138/3571-88W4-77H2-3617.

Sounds like development to me.

[The Te Rito Enua project report can be downloaded at http://dl.dropbox.com/u/1735507/ADB%20SGI%20report/Final%20Report-web.pdf]

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