Photo: Zelalem Dagne

Zelalem Dagne had spent the past twenty-five years in the United States, but the thought of returning to Ethiopia continually intrigued him.  Eventually, with some prodding from friends and co-workers, he returned.  What he saw surprised him; the country was ripe for development and for new businesses, Dagne explains.  Despite his initial urge to “do everything,” he focused on one problem in Ethiopia—delays in product transportation—and started a new business.

Dagne applied for and received a matching grant from USAID and Western Union’s African Diaspora Marketplace, allowing him to officially start Global Technology & Investment PLC.  His company provides affordable GPS trackers to businesses that transport their goods in Ethiopia.  The GPS trackers are attached to trucks, allowing business owners to monitor the efficiency of their truck drivers and the ensure prompt deliver of goods.  Additionally, drivers can monitor traffic with the devices, allowing them to avoid traffic jams, check-in consistently with headquarters, and report back when goods are delivered.  Dagne’s Fleet Management System is planned to be used in over 60,000 trucks.

In addition to strengthening business productivity in Ethiopia, Dagne’s company facilitates more national trade and makes Ethiopian businesses more attractive to foreign investors and international businesses.  His company, then, contributes to Ethiopian development, allowing Dagne to give back to his home country through his business practices.

Dagne spoke ten days ago at a USAID-sponsored Microlinks seminar.  Leaders of the African Diaspora Marketplace accompanied Dagne; representatives from USAID and Western Union also spoke on the program.  The marketplace funded 14 projects last year, 5 of which are in the ICT sector.  This year, in phase 2 of the marketplace program, there is a particular focus on ICT businesses.

Logically, immigrants and refugees would be ideal entrepreneurs in their own nations.  They understand the business practices and technological developments present in the United States, and understand the needs of a particular country in the developing world.  Their experience in both nations gives them unique vision.  They see the differences between the places and what holes in one area can be filled by a solution from another country.

Additionally, ICT projects are particularly powerful in developing countries.  The United States invests more than any other nation in research and development of ICTs.  And as demonstrated by the rapid expansion of the mobile phone around the globe, “appropriate technologies” are quickly adopted by the developing world.  Though the likelihood of the African Diaspora Marketplace funding the next mobile phone is highly unlikely, it is probable that the entrepreneurs funded by the marketplace will bring technologies already common in the United States, and integrate them into societies in their home countries.

 

Credit: Google

Sustained economic development, including efforts to reap and secure gains in food security, in Africa hinges on regional integration. The impetus for the rapid pace at which regional integration projects were deepened across the continent, in the last decade, underscores this. In particular, African states acknowledged the political and economic benefits of regional integration, as per the general objectives of the Cotonou Partnership Agreement in 2000, the launch of the New Partnership for Africa’s Development (NEPAD) in 2001, and the emergence of the African Union in 2002.

Nonetheless, the African integration processes have a far way to go. Although people move relatively freely across borders in ECOWAS and other sub-regions, much more ought to be done to create a critical mass of people who believe in the vision. The fact that regional integration can result in tangible benefits for the average African, by putting food on their plates cheaper and more efficiently, should be a strong selling point. But inefficiencies within the existing regional frameworks impede these significant gains.

According to the FAO, intra-regional trade account for a mere 13% of Sub-Saharan Africa’s US$6 billion food import bill. As Vanessa Adams, Director, USAID West Africa Trade Hub, noted at a recent panel discussion, “whether food is sourced nationally, regionally or internationally, the need for faster and cheaper transport of food is urgent. It also offers promising business opportunities…” This observation is critical as upwards of a third of all foods grown in Africa never gets to market in edible fashion; it’s wasted…and that’s not because it reached anyone’s plate. To a great extent, this is due to poor transportation, but, in a broader sense, it is much more a matter of poor value chain management and practices.

My main assertion is that an inverse relationship exists between transport infrastructure and trade—and ultimately economic development. The World Bank corroborates this view in its declaration that a 10% decrease in transport costs results in a 20% increase in trade. But the extent to which logistics technologies have been leveraged and effectively deployed to warehouse and transport farm produce on the continent is limited. Some might add that the roadways across Africa, particularly West Africa, are far better today than they were a decade ago, and to that I would say, yes, but transport in a regionally integrated context depends on much more than improved roadways, though important. These inefficiencies underline my emphasis on the link between regional integration and food security.

In other words, inefficient regional trade breeds food insecurity. So, until the cross border impediments to the free flow of goods are removed, this transportation challenge will remain and food insecurity will persist!

Below are a few anecdotes from business owners faced with transportation challenges in West Africa’s ECOWAS area. The notes were shared by Vanessa Adams during the panel discussion.

  • If we could cross borders faster, we could make 12 trips to Accra instead of current 3, reducing costs. (Furniture)
  • We’ve been ETLS registered for 6 years. But countries still impose high duties, raising our delivered prices by 30%. We can’t compete against imports! (Juice producer)
  • ECOWAS misplaced our application for ETLS Registration. When will application process be “on-line”? (Agriculture trader)
  • We sized our plant for an ECOWAS-wide market. That didn’t happen and we’re now operating at 20% capacity. (Paint)
  • We intend to invest $5 million and hire 120 staff – IF we can be assured of access to a larger market. (Furniture)

Photo: UN Foundation flickr

This morning leaders from the United Nations Foundation (UNF) and Vodafone Foundation gathered at the Center for Strategic and International Studies in Washington, D.C. to discuss their projects and key lessons learned after nine years of working together in partnership.  The discussion focused on the broader implications for other public-private-partnerships (PPPs) hoping to contribute to global development.

Drawing on the “Mobilizing Development” report of the partnerships efforts, UNF CEO Kathy Calvin stressed that the partnership slowed down project implementation, at least initially, but made for greater efficiency and long-term impact.  Discussions about how to orchestrate the partnership lasted two years, and it took another two years to decide on the actual projects that the partnership would complete, she stated.

Photo: UN Foundation flickr

William Kennedy, a senior official from the United Nations Office for Partnerships in New York, discussed the “cultural divide” between business and development.  “I don’t think you can underestimate the effort it takes to bridge the cultural divide between a big company and a foundation.”  One example is the business mindset to immediately scale projects as large as possible, as opposed to the development mentality of respecting local culture and adapting solutions for particular communities.  He added that what makes this partnership different from other less successful development PPPs are the relationships between the leaders on each side.  Also, they had consistent evaluations of the development projects, which was important in business culture.  Leaders were willing to address the UNF’s needs and shortcomings, and to make extra efforts to complete the work.

Members of the audience voiced questions about the “shared value” and motivations for each organization to partner with the other.  Vodafone had recently bought other telecommunications companies, becoming a global brand right before its partnership with the UN.  Before partnering with the UN on this philanthropic initiative, Vodafone was able to attach its own brand to the UN’s global appeal.  Other UNF leaders, however, voiced their concerns with this opinion, stating that Vodafone officials took particular care to separate business and philanthropic motivations, citing their willingness to allow service providers to run mHealth initiatives set up by the program as evidence of their philanthropic motivations in their efforts with the UNF.

As for the future of PPPs hoping to meet global development goals, Calvin expressed her opinion that the age of partnerships between one private company and one public organization is coming to an end.  Instead, she said that what the UNF is learning is that alliances, made up of a variety of government, private, and non-governmental organizations, are the future of philanthropy.  She pointed to the formation of the mHealth alliance, which stemmed from the original UNF-Vodafone partnership, but currently is able to increase scale and efficiency as an alliance with other organizations contributing to different aspects of the program.


 

 

A a grey cellphone with a sad yellow face on its screen, bandaged left arm, a crutch under in it right hand, and a broken antenna.

Credit; Google Images

ICTs are spoken of in almost salvific economic terms by many dogmatic evangelists. The fact that these are potent tools, yet not a silver-bullet, is easily missed. Shouldn’t the truth to this tale already be known? The few available studies suggests that ICTs do present significant economic opportunities, but, as a recent Inter-American Development Bank (IDB) study reinforce, access alone cannot bring about sustained economic development.

As I contended in a previous blog, the findings of the IDB study, the first systematic examination of the impact of ICTs, should be instructive. In particular, it highlights the importance of building and boosting capacity in order for countries to capitalize on the gains in access. Of course, this is all very logical, but the manner in which the ICT space in some contexts operate seems to confuse the concept of access with use, two patently different and important elements for the potency of ICTs to be realized.

Aside from access, the IDB report notes three key points, the scarcity of resources and cost-benefit (that’s newer is NOT always better), the importance of complementarity, and public-private cooperation. These factors are key to our understanding of disparities between countries and regions with respect to how ICTs have been successfully leveraged. Essentially, ICTs work better in places where the policy environment and capacity is better.

In my previous blog, I talked about the main thrust of the report, so it is fitting that I now share with you a few of the successful ICT projects studied by the researchers. As you glance over these projects, bear in mind the lesson above: newer is not always best, simplicity is often what rules in many interventions.

Here are a few examples of the successful projects profiled in the IDB report:

1)Savings Reminders—BOLIVIA

  • Clients who received monthly reminders saved 6% more than individuals who did not.
  • Reminders that mentioned a specific future expenditure of the individual increased his/her savings by 16%.

2) Internet-based Sexual Education—COLOMBIA

  • Significant improvements in sexual knowledge and attitudes (STD prevention, condom use, pregnancy prevention and sexual violence/abuse)
  • Kids are more able to identify safe and risky sexual practices, STD symptoms and violent/abusive sexual situations
  • More importantly, behavioral change: teenagers initiate sexual activity later and have fewer sexual partners
  • Reduction in pregnancies, from 2.2% to 1.3%

3) Government Efficiency and Computers—BOLIVIA

  • Use of ICT to improve efficiency in the issuance of national ID cards
  • Productivity of computer use (as opposed to typewriters) increases by more than one third.

4) Environment: Case of ‘Green’ Bags—MEXICO

  • Digital messages and banners in Mexico City and elsewhere
  • Clients exposed to information reduce new bag consumption and tend to increase consumption of reusable bags, 12 percent.

Key lessons: Information is key, more so than delivery in some cases. And, ICTs cannot do it all: The success rates of indigenous women in the Bolivian project is much lower. As with all projects, a myriad of systemic domains and factors are at play—be they discrimination, ignorance, or simply bureaucratic delay!

Overall, the study touch on the major areas. It can be best summarized as: start small, evaluate, and then scale up!

Trujillo, Honduras - Site of first charter city. Photo: MundoTV

Dr. Paul Romer, economist professor at New York University, is in talks with the Honduras government to establish “new reform zones,” designed to attract foreign investors.  The “charter cities” would be about 1000 square kilometers in size, and be run by foreign developers with their own laws, leasing the land from the Honduras government.

I corresponded with Dr. Romer about the role of broadband technology in charter cities, particularly in Honduras.  His responses to my questions are listed below.  Additionally, Dr. Romer’s presentation at TEDGlobal2009 can be seen here, and an update on the progress in Honduras from TED2011 is located here.

President Lobo of Honduras supports the “cuidad modelo” concept, and endorsed it to government officials.  Last month, the President announced that Trujillo would be the first charter city, with investors from South Korea, Canada, and England, as well as support from the Inter-American Development Bank.
The importance of terrestrial fiber cables for broadband connectivity to charter cities will probably be essential to their economic success.  Additionally, if the cities are to slowly be incorporated into the rest of Honduras’ economy, it will be crucial that traditional businesses in Honduras go online in order to trade with the businesses present at the charter cities.

The social and political implications of a charter city are hotly debated, as critics express their concerns that charter cities are too similar to colonialism and require nations’ to lose their sovereignty.  These issues are complex, and should be debated.  Despite this, Dr. Romer’s vision is thought-provoking and is being put into practice in Honduras.  His answer regarding the role of broadband in charter cities, are listed below:

1. What would be the role of ICTs, particularly broadband Internet in a charter city?

As the developing world urbanizes this century, the cities that will stand out will be the ones that join the global network of hub cities. ICT is one of the key interfaces that will link hub cities to one another, along with the shipping container and the airplane.

The driving force of economic life is the non-rivalry of ideas. Because we can share ideas, each idea has a value proportional to the number of people who use it. Cities are enormous sources of value because they allow us to share ideas in face-to-face exchanges with ever more people. Digital communications are a critical link for sharing the ideas that arise in one city with others around the world. The cities that make it efficient and safe for people to exchange goods, travel, and share information electronically will benefit enormously from an enhanced access to new ideas.

2. Would the Internet be considered a fundamental good in charter cities that should be provided by the government, such as electricity or water, or would it be left to the private sector?

The Internet is an extremely important service. That said, I’m not sure that there is one best way to deliver such utilities across all contexts, or that delivery should breakdown on strictly public or private lines. For much of the developing world, government provision and self-finance, supplemented by sovereign debt, might not be enough to provide citizens with access to adequate utilities and infrastructure. Governments will have to find ways to harness the private sector in order to provide adequate levels of service.

3. Do you envision the Internet being a platform for communication essential within charter cities or is it expendable?

Low cost bandwidth and redundant connections will be essential for any city that aspires to be a global hub.

4. In particular with Honduras, what technologies do you envision being publicly provided?

The Hondurans are discussing a model of land-based public finance in the new city. The autonomous development authority that is responsible for governing the new city would retain ownership of the underlying land and lease parcels to private developers to build residences, industrial parks, etc. The development authorities revenue would therefore depend on the value of the land.

This system gives the local authority an incentive to think like a sophisticated real estate developer and ask the right question when thinking about what the governing authority should do, either on its own or by working with private firms: What maximizes the value of the land?

Certain things come immediately to mind such as low-levels of crime and pollution, high quality schooling, and access to sear and air ports, but access to broadband and mobile telephony would certainly be important factors as well.

But again, whether things like infrastructure, utilities, or technologies are publicly or privately provided is somewhat of an open question. I can think of a couple scenarios in the Honduran context.

Suppose an equilibrium is reached where everyone expects a city of a given size to emerge in Honduras. There are several services with big fixed costs that could be provided by either the city administration or the private sector. Think for example of telecoms. The efficient financing arrangement would be for the city administration to pay for the provision of the telecoms infrastructure (fiber and wireless) and then price bandwidth using congestion pricing. In the case of fiber, congestion pricing might imply a zero price, but the city administration could finance fiber through the increase in the value of its land. Consumers would capture the entire consumer surplus from being able to use bits at marginal cost, and would be willing to pay more to live there as a result. So absent any constraints, the efficient arrangement might be for the city administration to rely more on its own ability to borrow against increases in the value of the land and less on monopoly prices charged by private sector providers.

Now consider the other case. Suppose that there is some uncertainty about whether the equilibrium with a fully developed city will be sustained and therefore some constraint on the city administration’s ability to borrow against the future value of the land. In this case, one might want to rely more on private sector financing. The city administration could give private concessions for services like telecoms, roads, utilities that will not be fully competitive. It could regulate pricing, setting some kind of average cost pricing that keep monopoly distortions from being too big, but allowing for the unavoidable level that comes with prices above marginal cost. This will, in the long run, make the city less attractive as a place to live and show up in the price of land, but might be a second-best solution to the initial financing problems.

One might also use a transitional approach, like build, operate, transfer, where the city administration takes over infrastructure later and shifts toward marginal cost/congestion pricing later.

The point is that given these tradeoffs, the right division is between private and public finance in the early stages of development will have to be made in response to public expectations that affect the city government’s ability to borrow. There is some capital like equipment and structures that can be provided in a competitive market and that the private sector can provide entirely on its own, but much like roads, telecoms, and utilities it could go either way.

5. Do you have any strong opinions regarding the ITU’s Broadband Commission and the need to provide Internet to all people worldwide?

I certainly sympathize with the intentions, but I’m not a big believer in mandates or millennium goals or codified rights as a way to force governments to do their job well. I believe it is better to harness the power of competition by letting people vote with their feet. The vision behind charter cities is to help in creating a world where every family has a choice to move between several well-run cities that are actively competing for their residency. If would-be migrants had those kinds of options, governments would have the right incentives to extend things like broadband services to all people.

Kenya recently launched m-lab, Africa’s first apps lab. The World Bank , Nokia and Government of Findland backed project seeks to encourage innovation in the East African country, a major ICT hub on the continent.

The Nairobi-based facility will house six startups . It will also benefit from linkages with the well established iHub Consortium that includes Nairobi’s iHub, eMobils, the World Wide Web Foundation and the University of Nairobi School of Computing and Informatics. The iHub is a fast-growing incubator space for Kenyan start-ups, investors and technologists, and the m-lab will bring similar benefits. The m-lab will tackle two missing features that are crucial for a true ICT business-enabled environment to flourish: access to market and finance for embryonic enterprises.

The nature of the m-lab project and the iHub initiative underscores the reasons for the rapid expansion of Kenya’s ICT sector, which now constitutes about 5% of GDP: co-location, cohesive ICT policies, sustained expansion of service to rural areas and investment in infrastructure.

The launch of m-lab follows the staging of the Nairobi-based Pivot25 mobile app developer contest, which was created to give start-ups a platform on which to share their innovations, access funding and penetrate new markets.

The World Bank also plans to roll-out m-lab projects in South Africa, Armenia, Pakistan and Vietnam.


A three color ven-diagram pink (business), blue (technology) and yellow (users).

Credit: The World Wide Web Foundation

Business, technology and users: three areas to focus on…


 

Rural expansion, according to telecoms analysts Frost and Sullivan, is critical for sustained growth in Sub-Saharan Africa’s increasingly important ICT sector.

The proliferation of mobile phones in the sub-region is phenomenal: nearly a half of all Africans have cellphones, compared to a mere 2% a decade ago. This exponential growth in mobile subscription and usage is redounding significantly in economic and social terms, as ICTs are localized and used to structure and strengthen key industries. The economic impact of the industry is evident through the work of organizations like TextToChange, Ushahidi and communities like MobileActive.org, which all leverage mobiles for innovative development interventions.

But the massive wave of mobile adoption happening across Sub-Saharan Africa, despite a significant lag in broadband access, is vastly uneven: there’s a pernicious urban-rural divide that leaves tens of millions of vulnerable people behind.

I reckon that contemporary market imperatives will change this. This is premised on the fact that although mobile subscription is on the uptick, and is projected to grow, the market is highly concentrated in urban spaces. The high concentration of subscribers in urban corridors is exacerbated by intensifying competition, which makes for impending market saturation. This is likely to dwindle the telecoms giants’ share of the nearly $60 billion industry.

As the profit motive gets squeezed, rural expansion will become an inevitability. In fact, that is the case today, but a series of structural problems is slowing this market-led roll-out into more rustic places. Chief among the impediments is the cost of doing business in the sub-region. According to The World Bank Enterprise Surveys, indirect costs pose a competitive burden on African firms. These costs, largely associated with infrastructure and service provision, are usually significantly higher in less developed contexts, particularly rural parts of already highly undeveloped countries such as those in Sub-Saharan Africa.

Despite the challenges to expansion, there is great incentive for those telecoms firms with the foresight to expeditiously move into unconnected/under-served rural markets. Those that do will reap great benefits in the short to medium term.

The inevitable shift towards rural service provision will be costly, but that will also create opportunities to restructure cumbersome organizations with limited income streams. As Frost and Sullivan’s ICT Business Unit Leader for Africa, Birgitta Cederstrom, notes, outsourcing, managed services and co-location are set to become critical operational strategies.

The expected growth in broadband subscription in Africa to 265 million by 2015 should spur a shift from heavy concentration on voice subscription to more low-cost data strategies and models. This will be increasingly important for meeting the needs of  urban consumers and enterprises.

Closeup on fingers typing on keyboardThe Maastricht Economic and social Research institute on Innovation and Technology (UNU‐MERIT) last month released its “Assessment of skill and technology indicators at the macro‐micro levels in Sudan.”

The research uses new primary data from  macro and firm surveys and provides a new contribution by examining five hypotheses on the causes and consequences of low skill and technology indicators at the macro and micro levels in Sudan:

  1. First- that the interaction between the deficient educational system – caused by low quality of education- and the high share of unskilled workers leads to poor provision of training; low skill levels; skills mismatch; low transfer of knowledge/external schooling effect; weak technology indicators and dependence on foreign technologies at the micro level.
  2. Second- that the poor local technology indicators/indigenous capability to build the local technology and heavy dependence on foreign technology can be attributed to lack of R&D activities/efforts, due to a lack of funding, low skill levels, weak linkages, lack of networks systems and collaboration between universities and industry/firms, low transfer of knowledge and a lack of entrepreneur perspective.
  3. Third- that the transfer of knowledge/external schooling effects is successful at the micro level but unsuccessful at the macro level due to low educational qualifications and deficient educational and training systems.
  4. Fourth- that skill and technology indicators are significantly determined by firm size and industry.
  5. Fifth- concerns the consistency of upskilling plans at the macro-micro levels.

Finally, one advantage and interesting element in the analysis is a new contribution to the Sudanese literature, explaining the causes, consequences and interaction between the low skill and technology indicators and the transfer of knowledge. Recommendations include further efforts to improve skill and technology indicators and transfer of knowledge at the macro and micro levels which are all essential for economic growth and development in Sudan.

Photo: AfriBiz

Recently, the ESRC-DFID awarded funding to the East Africa research group at the Oxford Internet Institute (OII) , led by Dr. Mark Graham. The proposed study, titled “The Promises of Fibre-Optic Broadband: A Pipeline for Economic Development for East Africa,” promises important results about the impact on small-medium enterprises (SMEs) when they adopt and utilize a broadband Internet connection.  Thus far, their preliminary research indicates that nearly all businesses in Kenya and Rwanda are investing in Internet connections.

Throughout East Africa, many SMEs struggle with record-keeping, processing large requests, and consequently, attracting foreign investment.  OII’s study aims to measure the economic consequences for SMEs when they pay for and regularly use Broadband Internet.

In an interview, Dr. Graham explained the study questions to me in more detail.  First, is paying for broadband Internet connections worth the cost for SMEs?  Second, how do Internet connections change companies’ business practices?  Dr. Graham and his research team have observed SMEs in both the tourism and business processing operations (BPO) sectors.  They found that nearly all businesses have some sort of Internet connection, since, as Dr. Graham explained, “it would be difficult to compete with your rivals, who would all have connections, if you aren’t connected yourself.”   Furthermore, “almost every type of business seems to be investing in connectivity, from one-person entrepreneurs to large companies.”

Whether these investments lead businesses to increase profits and to what degree, however, is still unknown.  The results are highly anticipated, as many have speculated regarding the impact of broadband connectivity, but few studies have shown its impact, and none have focused specifically on SMEs.

Photo: Benjamin Cole

In an applied effort to help SMEs utilize the Internet for their advantage, USAID funded the West Africa Trade Hub.  The Trade Hub operates under the mission statement and ideal that “with appropriate software and hardware solutions, companies can track their operations and activity much more effectively.”  In their own research and experience assisting SMEs in West Africa (see a case study video from Ghana here), the Trade Hub finds that foreign business owners investing in the West African BPO sector want to be able to monitor where their product is and when it will be finished.  They need updates—are the materials in the sewing process, packaging, or shipping processes?  Chinese factories, on the other hand, historically have Internet access and the human capacity to keep the online systems updated, so many investors turn to China and not Africa.

Without high-speed Internet connections, many African businesses are unable to process large orders from foreign investors, leading to “lost” products.  And western businesses prefer to make agreements with BPO agencies that have their own domain name; they are less likely to trust anyone using a gmail or yahoo account, for example.

These findings are explained and applied in the SME Toolkit Africa, produced by the West Africa Trade Hub.  The toolkit is available as open-source advice for Africa businesses, and contains guides such as the how-to set up online websites, email accounts, computer accounting programs, and other business-oriented items.

Both the efforts of West African Trade Hub and the Oxford Internet Institute are important to evaluate the level of impact broadband connectivity has on SMEs in East Africa.  As fiber optic cable networks expand and nations push for increased connectivity, Internet connections will be progressively more influential for economic growth throughout the region.

 

The Inter-American Development Bank (IDB), the largest source of development assistance in the Americas, dedicated its flagship annual analysis of challenges in the region—Development in the Americas— to the role of ICTs in economic development.

The report “Development Connections: Unveiling the Impact of New Information Technologies” critically looks at how ICTs contributed to the success of 46 development projects in Latin America and the Caribbean (LAC) across multiple sectors: finance, health, institutions, education, poverty, and the environment.

The IDB hails the report as a landmark as it is “the first in the region to systematically apply strict statistical methods to measure how technologies affected project outcomes”. The report reinforced the view that ICTs are merely tools for economic development and social change. The IDB says there ought to be greater effort to boost capacity at the country level to effectively leverage ICTs. The Bank adds that physical infrastructure, institutions and regulations must be strengthened to realize the full economic and social benefits of ICTs.

This position reflects a theme that I have captured in a series of blog posts about bold policies in Kenya and Tanzania—and the need for a similar approach in Haiti. A clear ICT strategy with cross-sectoral backing will enable a vibrant ICT climate and foster economic expansion, plus unearth social benefits.

The report also echoed the need to focus on local realities, and adds that focusing on the latest technologies will not necessarily solve highly contextual problems. Another argument that I have proffered in previous blogs. The best solutions to many of the developing world’s intractable problems have and will continue to stem from the ingenious use of LOW END technologies. As leaders across LAC strive to bridge the digital divide, this report should serve as a reminder that although access is a vital part of the ICT frenzy, it will not be enough to boost economic growth. The development of human capital and setting clear policy goals that match the unique needs of countries and regions is vital.

The IDB’s report shows that the reality in LAC isn’t in tune with that fact. Less than 40 percent of the projects reviewed by the IDB showed strong benefit from the adoption of ICTs, while 61 percent benefited partially. If nothing else, this study should prompt greater interest in more robust monitoring and evaluation (M&E) of projects with an ICT component. It is time for a uniquely designed M&E approach for ICT projects!

 

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